We needed a replacement part so went to the Ashford branch. We had trouble sourcing it but Eddie knew immediately which part it was and managed to locate one out the back straight away. Brilliant fi... See more
Company replied

Unit 6, Brunswick Industrial Estate, Brunswick Road, TN23 1ED Kent, South East, GB
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We needed a replacement part so went to the Ashford branch. We had trouble sourcing it but Eddie knew immediately which part it was and managed to locate one out the back straight away. Brilliant fi... See more
Company replied
Opening account was handled very efficiently and placing first order was easy followed by speedy delivery. Staff at every stage delightful.
Company replied
After being let down by a previous Non Howdens Company Lisa took up the gauntlet and had a kitchen designed for us within hours and it was delivered within a few weeks. Any issues we had were dealt w... See more
Company replied
Natalie in the Ashford Branch was incredibly helpful, guiding us with the plans for a new kitchen. A home visit allowed us to talk through options and designs and Natalie was then very professional i... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 6, Brunswick Industrial Estate, Brunswick Road, TN23 1ED, Kent, South East, United Kingdom
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After being let down by a previous Non Howdens Company Lisa took up the gauntlet and had a kitchen designed for us within hours and it was delivered within a few weeks. Any issues we had were dealt with swiftly and promptly by great team work within the company, nothing was too much trouble. A big THANK YOU to all concerned especially LISA and BEN who always go that extra mile to make sure their customers are happy. Great job guys!!!! Kitchen looks amazing thanks to you..........

Reply from Howdens - Ashford
Always feel welcome and always received great service

Reply from Howdens - Ashford
Rang and asked for a quote for door frames, the rude sales person refused to give me a price!! Would have opened a trade account as working on a large restoration project but will stick with my current supplier OBM. Awful unprofessional service

Reply from Howdens - Ashford
I’ve been using ashford for nearly 3 years now as a carpenter and the service has slowly declined. You can hardly ever get anyone to answer the phone and when you do they hardly ever come back to you. I’ve sent over a quote for a kitchen and never had anyone come back to me. Poor service a round

Reply from Howdens - Ashford

Reply from Howdens - Ashford
Had a difficult project, although small, required a lot of support from the Ashford branch of Howdens. Despite the complicated nature of the multiple requests the team at Ashford were brilliant and were able to effectivley and efficiently deal with the problem all with a smile on their faces. I wish every store in the country had the same positive customer experience as these guys in Ashford. Top marks guys.

Reply from Howdens - Ashford
Very friendly, professional and helpful. Gave some good suggestions to maximise the kitchen space.
Excellent service through out.

Reply from Howdens - Ashford

Reply from Howdens - Ashford
A big thank you to Ruby from the Ashford branch, ordering a kitchen was straightforward, from design to delivery I cannot fault the Ashford team. Having access to the online plan was great as we could visualize the finished product. Glad we chose Howdens!

Reply from Howdens - Ashford
Howdens could listen more send out to delivery address with a 2 man crew and not ask the customers to help unload the van/lorry get things right and listen more

Reply from Howdens - Ashford
Everything was available straight away, great product. Staff very professional and helpful.

Reply from Howdens - Ashford
Maggie, kichen designer at Howdens, Ashford, was extremely helpful In helping me decide about a completely new kitchen. She listened carefully to my opinions and responded with really good ideas. It is now being installed and is looking very good.

Reply from Howdens - Ashford
I have recently had the pleasure of dealing with Millie at Howdens Ashford (Kent). She was knowledgeable and proactive from the beginning to the end of my project. She was always at the end of the phone to deal with any issues,although I must say there were very few issues along the way as her organisation skills ensured a smooth journey. I can’t speak highly enough of Millie and will ensure I go to Howdens Ashford again as a result and would recommend them happily to friends and family.

Reply from Howdens - Ashford
Howdens Ashford Natalie the designer goes out of her way to make sure you are happy and satisfied with the design and product can’t speak highly enough of the service 1st class

Reply from Howdens - Ashford
I arrived at Ashford depo and was greeted with a big smile from the stand in Manager Joe, he was so polite and curtains and helped me with my order and arranged for my flooring to be put in my car as I have back trouble. Nothing was to much trouble for the team that I encounter today

Reply from Howdens - Ashford
I don’t even want to give 1 star.
Avoid do not give Howdens your money.We have had nothing but problems with the Ashford office.I’m sitting here fuming that after designing my nieces bedroom wardrobes we have had nothing but problems.
My husband has given up so time sorting their mistakes out.If you can’t do a simple design using your computer soft ware then it doesn’t work.!!!!!
Our carpenter has nothing but problems making the wardrobes and we have had three delivery’s so far and still more to come .Let’s hope they get this correct.
Also I am not colour blind and I know that when I designed the bedroom wardrobes I said the word BLUE more than a dozen time to Daisy who did the design .At no point did she correct me to say it was grey.Be aware they do NOT do BLUE wardrobes.!!!
Funny & weird why we had BLUE draws delivered.!!!
This is not good enough and I will never do business with HOWDENS again.

Reply from Howdens - Ashford
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