Never had a problem with them! We had a lovely new kitchen designed by Shaun who made sure that any problems we had were sorted immediately. My wife and i would certainly use them again
Company replied

Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ Somerset, South West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Never had a problem with them! We had a lovely new kitchen designed by Shaun who made sure that any problems we had were sorted immediately. My wife and i would certainly use them again
Company replied
We had a great experience thanks largely to Paula of Bath Howdens who not only showed how we could have a kitchen upgrade that need not cost the earth but which improved the function as well. Paula w... See more
Company replied
My experience with the purchase Of 2 kitchen required Inc worktops has been a pleasure from the early planning until this week taking delivery. I am a developer and build my own properties a... See more
Company replied
Fantastic design support from Trent at the Bath branch. He is a lovey guy and spent loads of time with us thinking through possible layouts for our small kitchen, was willing to try different options,... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ, Somerset, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They got my order wrong. I only realised after putting together the cabinet that it was the wrong size. They also gave me the wrong drawer sliders. I had to go back twice to the shop to change over everything. My client was furious.
On the other hand, the customer service was excellent. The till staff were very polite, friendly and helpful. They swapped over the wrong items with minimal fuss. It's just a shame that about the wrong items. I wasted an entire afternoon messing around with wrong items, lost have a days labour as client refused to pay and had to deal with an angry client. The client was very unhappy with Howdens and will not be using them again.

Reply from Howdens - Bath
Excellent service all around, Mark at the Trowbridge branch could not have done more to help .

Reply from Howdens - Bath

Reply from Howdens - Bath
Always a good service. Easy to add to an order or take something back.
Polite and friendly staff.

Reply from Howdens - Bath
A straight forward purchase at the Bath site. Quick service and polite and helpful as always

Reply from Howdens - Bath
No ideal what anything cost. They make it up as they go along.

Reply from Howdens - Bath
Very good place for buying materials and everything you need, nice and friendly staff great service.

Reply from Howdens - Bath
Genuinely impressed with the knowledgeable and helpful staff who dealt with my request for a custom made bathroom plan that solved my problem.

Reply from Howdens - Bath
Still waiting for tubes of adhesive that were promised to be delivered Thursday and they did not arrive .
Still waiting also no one contacted me saying they couldn’t deliver Thursday !

Reply from Howdens - Bath
I am extremely impressed with everything involved with Howdens from the design team my contact is Trent at bath, to the front desk to the delivery personnel, The kitchen is always stylish and you can see the longevity within the product.
I fitted around 12 of Howdens kitchens and I have very excited and satisfied customers.
Keep up the good work.

Reply from Howdens - Bath
Excellent service as always
Wide range of stock and availability

Reply from Howdens - Bath
Very good quick and reliable service thank you very much

Reply from Howdens - Bath
First Class Service by Chris and his Team as always.

Reply from Howdens - Bath
I have only recently opened my account in Bath and really appreciate the good service. Everyone is so helpful.
Thank you
Bill Wilberforce

Reply from Howdens - Bath
From start to finish the process is seamless. Trent the designer is amazing and has such a good eye. Exemplary!

Reply from Howdens - Bath
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.