We were sorted by PJ. What a friendly knowledgeable asset to your team. We only called in for a nosey and he designed an amazing kitchen. Listened and gave us exactly what we wanted. We even visited... See more
Company replied
Location
Switch locationUnits 1B & 1C, Viking Industrial Estate, Hudson Road, MK41 0LZ Bedfordshire, East Anglia, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got a wicked design made by tom, was a smooth transition throughout the project from start design to kitchen installed. Would definitely recommend him and howdens!
Company replied
Tom Shaw is exactly what you want in a Kitchen designer, polite and attentive he listened carefully to all our requirements before carefully measuring and preparing an initial design. We met with Tom... See more
Company replied
Tom was extremely and professional throughout our kitchen design process. We had an idea on what we wanted, but given the odd shape of the space we had, no clue how to execute. He was fantastic at... See more
Company replied
Company details
- Kitchen Supply Store
- also in
- Bedroom Furniture Store
- Door Supplier
- Flooring Store
- Kitchen Furniture Store
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Units 1B & 1C, Viking Industrial Estate, Hudson Road, MK41 0LZ, Bedfordshire, East Anglia, United Kingdom
- 01234 573 100
4.7
Excellent
74 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Howdens - Bedford Elm Farm
Hello luke, Thank you for taking the time to write such a great review. Take care and have a lovely day, Alexandra
Well if you want a good kitchen design
Well if you want a good kitchen design, and choose one of their fitters then you won’t be disappointed. Everyone needs a Tom when designing your kitchen. With his upbeat positive attitude, Tom makes the process much easier. I can’t fault him on his great customer service and the after service. Any issues Tom would sort them out, which is what you want, and there were only minor issues. Thanks Tom for designing my dream kitchen! Would highly recommend him at Elms farm site. I am very happy with the quality of the Kitchen, love it!!
November 17, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good morning, Thanks for reviewing our Howdens - Bedford Elm Farm depot. Have a great day, Alexandra
Chris Romain was helpful from start to finish
Chris Romain was helpful from start to finish of our new project, made the whole process easy and was very knowledge and professional.
October 7, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good afternoon, I am sure the team will be pleased to read your kind words! All the best., Alexandra
Highly recommend Tom Shaw for your kitchen design
We absolutely love our new kitchen.
Our ideas came to life thanks to Tom Shaw, the excellent kitchen designer at Bedford Elms Farm depot. From his initial visit to measure the space, to the very end of the project, Tom was the consummate professional, taking our ideas on board and suggesting some things we hadn’t thought about.
When we were indecisive and made changes to our plans a few times, Tom was always patient and we never felt rushed to make a final decision.
Our Chelford units in Reed Green and Dove Grey are set off by the beautiful herringbone LVT click flooring in Timeless Oak.
We have had lots of compliments from friends and family when they see our new kitchen and we wouldn’t hesitate to recommend Tom to do their kitchen design,
July 31, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Hello Dee, Thank you for taking the time to leave this review. Have a great day. Thanks, Alexandra
“Dream Kitchen Thanks to Tom Shaw’s Brilliant Design”
Our new kitchen is absolutely stunning, and we have Tom Shaw from Howdens to thank for it. From start to finish, Tom was incredibly helpful, patient, and creative. He listened carefully to our ideas, offered smart solutions we’d never have thought of, and guided us through every step of the process.
His eye for detail and design is exceptional—he made the most of our space and suggested thoughtful touches that bring everything together beautifully. Thanks to Tom’s expertise, the end result is not only stylish but perfectly suited to how we use our kitchen every day.
We couldn’t be happier with the outcome and highly recommend Tom to anyone looking for a professional who truly cares about creating the best possible kitchen design.
May 9, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good morning, Thanks for reviewing our Howdens - Bedford Elm Farm depot. Take care and have a lovely day.
Everybody really helpful and friendly
July 23, 2025
Reply from Howdens - Bedford Elm Farm
Hello Mark, good morning,
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our team was helpful and friendly during your visit.
Best wishes,
Very happy with our new kitchen
Very happy with our new kitchen. Tom guided us through the process well. Very pleased with the end results.
March 14, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Hello Jason, good morning
Thank you for sharing your feedback. We're glad to hear that you are pleased with your new kitchen and that Tom was able to guide you through the process effectively.
Best wishes, and have a lovely day.
We are really pleased with our new kitchen
We are really pleased with our new kitchen. Tom Shaw and the team at Howdens Elm Farm were excellent. Tom took the time to understand our vision and needs for the kitchen - he worked with us to get the outcome we wanted, providing really good design ideas and was patient with our many requests. Howdens worked really well with our fitter and delivery and service was seamless. Wouldn't hesitate to recommend.
April 11, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good morning, Thanks for reviewing our Howdens - Bedford Elm Farm depot. Take care and have a lovely day.
Brilliant service
Howdens always give good, friendly service.
There is always a good supply of materials and associated products in stock.
Very easy to deal with.
May 19, 2025
Reply from Howdens - Bedford Elm Farm
Good morning, Thanks for reviewing our Howdens - Bedford Elm Farm depot. Have a great day.
Great staff always helpful gd product…
Great staff always helpful gd product range all staff are friendly. Thanks Jeff Walker
May 8, 2025
Reply from Howdens - Bedford Elm Farm
Hello Jeff,
Thank you for your kind words and for recognising our team's efforts. We're delighted to hear that you had a positive experience with our staff and product range.
Best wishes,
The Howdens - Bedford Elm Farm Team
Tom was brilliant
We had an amazing experience with Tom at the Bedford branch, 100% recommend discussing everything with him, from the first measure to discussing the kitchen design it was super easy, Tom helped us make changes to fit the budget and style we was looking for.
May 8, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good morning, Thanks for reviewing our Howdens - Bedford Elm Farm depot. Have a great day.
Reply from Howdens - Bedford Elm Farm
Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Everything worked like clockwork staff…
Everything worked like clockwork staff excellent thank you
February 5, 2025
Reply from Howdens - Bedford Elm Farm
Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.
Kitchen Makeover
Tom was very helpful in building a virtual image for my kitchen makeover.....he couldn't do enough to show me how it would look....i would highly recommend his services.
Audrey in Bedford
January 27, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Hi there, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.
Excellent customer service.
We were very impressed with the excellent service we received from Tom Shaw.
He was very courteous and extremely knowledgeable in his product. Nothing was too much trouble.
January 2, 2025
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good afternoon, Thanks for taking the time out of your day to leave this review. Take care and have a lovely day.
Reply from Howdens - Bedford Elm Farm
Hello MR R C SMITH, Thank you for leaving this 4* rating. Have a great day.
Planning for a new kitchen
Tom the kitchen designer was absolutely excellent. He was professional and explained everything in a step by step way giving me plenty of time to lookband think and giving me options. The whole idea of having a new kitchen would have been nerve-wracking but thanks to Tom it was a very pleasant and enjoyable process.
October 28, 2024
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good afternoon, thank you for your review, we are so pleased to read your positive comments. Have a great day
Great choice of kitchen design & product
Howdens came on recommendation and I have to say that Tom Shaw (Bedford branch - DE69 designer) was amazing! Always positive and professional, he continued to show great customer service, attention and patience with me over my kitchen design choices. Payment was clearly explained and always supportive. Tom also suggested we went to the Expo in Northants and that made a big difference to choice & design 👍
My whole experience of Tom and Howdens is worth 5 stars with absolute yes 👏 💯
October 18, 2024
Unprompted review
Reply from Howdens - Bedford Elm Farm
Good afternoon, thank you for your review, we are so pleased to read your positive comments. Have a great day!
Like the kitchen units but didn’t like…
Like the kitchen units but didn’t like the pressure sales technique put on my clients !! We all like to meet sales targets but not at the expense of under pressure selling- sorry !!
November 30, 2024
Reply from Howdens - Bedford Elm Farm
Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation.
Great all around
Great communication, planning and advice. Super follow up on appliances especially then fab supply and supp from Tom Shaw
September 11, 2024
Unprompted review
Reply from Howdens - Bedford Elm Farm
Hi there Julian, we are so pleased to read your positive comments, thanks for leaving such a great review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.