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Howdens - Billingshurst Reviews 

44
TrustScore 4.5 out of 5

4.7

Unit 4 & 5, Billingshurst Trades Park, Stane Street, RH14 9HP West Sussex, South East, GB


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Rated 5 out of 5 stars

Being a local Carpentry & Building firm I use Howdens a lot! The staff are always polite and more than happy to help. Enjoy shopping there and I'm always grateful for the help and advice I... See more

Company replied

Rated 5 out of 5 stars

Always a five star service from the staff at Howdens Billingshurst. It is taking me longer than usual to fit my kitchen due to various obstacles, however, thankfully, all the staff at Billingshurst ha... See more

Company replied

Rated 5 out of 5 stars

The guys at billinghurst are fantastic. And Emily is really good at what she does very helpful and friendly fantastic customer service.

Company replied

Rated 3 out of 5 stars

Ordered a door online and informed I would be contacted within 24 hours about the order. Three days later I went to the store and they had to order it for next day delivery. No apology for the delay.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4 & 5, Billingshurst Trades Park, Stane Street, RH14 9HP, West Sussex, South East, United Kingdom

  • 01403 302 300

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.7

All reviews

(44)

9,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, creative & knowledgable

My kitchen design with Ed has come to life and we love it! He listened to everything I wanted in the design and brought some clever ideas that has transformed our kitchen!
The team at Billingshurst that I've met Emily, Ed & Kai are friendly, knowledgeable and looked into detail to make sure I was happy with everything.
An asset to the company, thanks Ed!

November 24, 2022
Unprompted review
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Reply from Howdens - Billingshurst

Hi, Thanks for leaving this 5 star review for the Howdens – Billingshurst depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Five star value and service all the way...

Always a five star service from the staff at Howdens Billingshurst. It is taking me longer than usual to fit my kitchen due to various obstacles, however, thankfully, all the staff at Billingshurst have been a God send from the outset. Thank you so much for your ongoing support and assistance!

February 21, 2023
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Reply from Howdens - Billingshurst

Hi, Thanks for leaving this 5 star review for the Howdens – Billingshurst depot! Take care and have a lovely day, Tash.

Rated 2 out of 5 stars

Multiple ongoing issues

Design was not right and did not fit, needed redesigning in the middle of the job. Many parts missing or miss picked, still struggling to get the right parts. Lots of wrong parts need returning

October 28, 2022
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Reply from Howdens - Billingshurst

Thank you for bringing this matter to our attention, Sean. Please be assured we will raise your comments with the Billingshurst depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

A company that values the customer

Nice to find a company and a branch that does all it can for a customer as well as having all I want

July 23, 2022
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Reply from Howdens - Billingshurst

Hello James, Thanks for reviewing our Howdens – Billingshurst depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

It been a while since I've used Howdens…

It been a while since I've used Howdens but the value for money is very good and staff were great

July 19, 2022
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Reply from Howdens - Billingshurst

Good morning, Thanks for reviewing our Howdens – Billingshurst depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Highly recommend

Just wanted to say a huge thanks to Brett and the Billingshurst branch. Doors arrived yesterday and I'm very impressed with the quality. Communication has been great throughout and I felt Brett went above and beyond to help us from start to finish. Overall I would thoroughly recommend Howdens, especially the team at Billingshurst.

July 11, 2022
Unprompted review
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Reply from Howdens - Billingshurst

Good afternoon, Thanks for reviewing our Howdens – Billingshurst depot. It's great to read your comments. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Zoe and the rest of the team are great…

Zoe and the rest of the team are great !!!!
Way better than the Horsham office

April 2, 2022
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Reply from Howdens - Billingshurst

Hello Alf, Thanks for reviewing our Howdens – Billingshurst depot. All the best, Tash.

Rated 5 out of 5 stars

Billingshurst Depot - Fantastic Experience

This review is specifically for the BILLINGSHURST DEPOT:

We had our kitchen redesigned by Tyler (Carr) at the Billingshurst Depot and could not recommend her enough! Tyler was incredible at supporting us through the process in more ways than one. Initially, Tyler visited our house which had been flooded, to design our new kitchen space now that we had a blank canvas. She managed to include every requirement we asked for and more in order to eventually bring our vision to life. Once the design phase was finished, Tyler then also supported us in finding the right kitchen fitter, after a nightmare experience and was on hand to help us with ordering new/replacement parts when needed. No review could justify the support Tyler provided or experience we have had with Howdens but we can easily say that we would work with this depot (and hopefully Tyler) again, should we ever require further work at our property. Can't thank them enough for our experience!

March 10, 2022
Unprompted review
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Reply from Howdens - Billingshurst

Hello Jordan, Thanks for reviewing our Howdens – Billingshurst depot. Thank you for leaving this review. I am sure Tyler will be pleased to read your comments! All the best, Tash.

Rated 5 out of 5 stars

Great team

Staff are extremely helpful and materials are sought after and shipped in fast if it’s not already available in their warehouse.
I am always made to feel welcome and served with a smile.
An all round great team

January 3, 2022
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Reply from Howdens - Billingshurst

Good morning, thank you for leaving a 5* review. We're sure that the team at the Billingshurst depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Great Supplier.

Always great service, quality and keenly priced products, so pleased to have Howdens close by.

November 28, 2021
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Reply from Howdens - Billingshurst

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 5 out of 5 stars

Brilliant sales from Tyler

Brilliant sales from Tyler, kitchen cupboards, appliances and accessories all arrived on time and everything spot on to her drawings!

November 18, 2021
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Reply from Howdens - Billingshurst

Good afternoon Paul, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 5 out of 5 stars

Only been account holder for 2months…

Only been account holder for 2months but found staff at Billingshurst branch very helpful and prices very competitive

August 19, 2021
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Reply from Howdens - Billingshurst

Hi Graham, thank you for taking the time to write such a great review. Best wishes, Harriet

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