Phil the guy who dealt with my order was dead helpful and a lovely bloke and really cheered me up. Made me smile during a tough time. Also the quality of materials and price comparison to other p... See more
Company replied
Location
Switch locationUnit 3, Express Way Business Park, New Chester Road, CH42 1NB Wirral, North West, GB
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See what reviewers are saying
Howdens Birkenhead is terrible bought a door opened the outer plastic wrap, the way I needed to cut the door down I couldn’t achieve what I needed to from the door .so took the door back and got refus... See more
Company replied
A huge thanks to Sean and the team from Birkenhead depot for making our kitchen planning an enjoyable experience. From the minute Sean arrived to measure up he was so helpful and patient with all the... See more
Company replied
Always a pleasure to shop in store. Friendly, polite, knowledgeable, well mannered staff, been shopping with Howdens for nearly 20 years and never had a trouble whatsoever. All my customers always com... See more
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Company details
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Unit 3, Express Way Business Park, New Chester Road, CH42 1NB, Wirral, North West, United Kingdom
- 0151 641 9512
4.5
Excellent
83 reviews
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Great staff
February 7, 2024
Reply from Howdens - Birkenhead
Good morning Mike, thank you for leaving a 5* review. We're sure that the team at the Birkenhead depot will be pleased to read this. Best wishes, Alan.
Excellent service from the min we…
Excellent service from the min we entered the showroom met design team who after inspection of existing kitchen came up with a design which exceeded our own design and a few alterations we have a well built kitchen which I feel compliments our home thanks little ant designer for queezing in what Karen wanted it looks amazing and the price stayed within our budget
January 23, 2024
Reply from Howdens - Birkenhead
Good morning James, thanks for taking the time out of your day to leave this positive review for our Birkenhead depot! Take care and have a lovely day. Camille.
Chelford Dove Grey
A huge thanks to Sean and the team from Birkenhead depot for making our kitchen planning an enjoyable experience. From the minute Sean arrived to measure up he was so helpful and patient with all the designs and changes along the way despite it being a very busy time.
Their list of recommended installers was useful and we couldn’t have done better than choose Nick. He and his team were brilliant and have made our Howdens kitchen look wonderful. Thanks Sean and Nick
October 10, 2023
Unprompted review
Reply from Howdens - Birkenhead
Hi Jan, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Have a lovely day! Tash.
Excellent service and prompt delivery…
Excellent service and prompt delivery couldn't fault it.
And philip is exceptional !
October 6, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
A really good service the kitchen was…
A really good service the kitchen was priced ,Delivered, a small problem was rectified very quickly. I couldn’t ask for a better response and service a top team of people well Done. IAN STODDART
September 13, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Always greeted with a smile and…
Always greeted with a smile and friendly welcome. Prices are great too.
June 26, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Courtesy is second to none always ✅
Always a pleasure to shop in store. Friendly, polite, knowledgeable, well mannered staff, been shopping with Howdens for nearly 20 years and never had a trouble whatsoever. All my customers always come back saying how happy they were to have shopped in store. Absolutely brilliant and amazing staff and customer service 💯✅
June 16, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! All the best, Tash.
Very professional
June 16, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Best wishes, Tash
Helpful staff
May 18, 2023
Reply from Howdens - Birkenhead
Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Best wishes, Tash
Making a dream come true
So pleased with my new kitchen which was designed and supplied by Howdens Birkenhead. This was part of a major refurbishment on my home on the Wirral. The service I received from designers and the quality of the products, appliances and quartz work surface was first rate. Everyone incl builders has commented on how nice it looks. Very contemporary. I am so pleased as this was done in memory of my beautiful wife.
February 20, 2023
Unprompted review
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Best wishes, Tash
Excellent
Excellent service from all the team. With special thanks to Sean who looked after our new kitchen with thoutfull nes and ease once again thankyou to howdens. Birkenhead. Gary. And. Gennie
March 27, 2023
Unprompted review
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Best wishes, Tash
Great advice for a new kitchen
Great advice for a new kitchen, came out to check my measurements, glad they did, I hadn’t allowed for a ‘sloping ceiling’ in one section.
Friendly & personal service, always happy to help when I phoned for advice.
March 4, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Have a lovely day! Tash.
Very happy with the kitchens organised…
Very happy with the kitchens organised and planned with Sean from the Birkenhead branch who went above and beyond, especially with my busy schedule and changes to appointments etc
Thanks again to Sean, delivery drivers and all the team
March 1, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this 5 star review for the Howdens - Birkenhead depot! Have a lovely day! Tash.
Service from the staff
February 15, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Howdens Birkenhead is terrible bought a…
Howdens Birkenhead is terrible bought a door opened the outer plastic wrap, the way I needed to cut the door down I couldn’t achieve what I needed to from the door .so took the door back and got refused by the manger . I had bought a smaller door but was told that they couldn’t resell the door . If my customer had changed their mind on the door I would have been left out of pocket , my local branch in bootle returned the door the service I received there is always second to none !.
February 11, 2023
Reply from Howdens - Birkenhead
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Crooks
Do not go with this company they have stolen from me won't even allow me to see the invoice of what I paid for. Their salesman are crooks the company is corrupt. Please look elsewhere I am at the moment starting court proceedings against them and their salesmen.
November 11, 2022
Unprompted review
Reply from Howdens - Birkenhead
Hi, we have shared your comments with the Birkenhead depot for their acknowledgment and clarity. Please note that Howdens is a trade-only supply organisation, therefore our contract of trade is with our account holder, as is yours. All paperwork including invoices can only go directly to our trade account holders, in accordance with our procedures. This is in line with GDPR regulations. It is with this in mind that we must respectfully refer you back to your contracted tradesperson for anything further.
AVOID
Where do I start !
Ordered items for a utility room from Howdens in the so called sale .
Firstly the initial order was taken wrong so had to wait for items missed .I had paid in full for what I believed was my entire order only to be charged an extra £300 because Howdens ordered a standard worktop not breakfast bar which was requested and an extra £100 for a base unit that was also missed off . We had to send worktops back as they were the wrong size ! . Now here come the major issue …..
so in total I paid £2550.00 for
5 x base unit (1000,900,600 and 2 x 500)
Sink
1x worktop
1x breakfast bar and backing panel
4x 350 doors
4 end panel and 2 wall panel
2x plinth
2x upstands
However
We returned
Worktop, breakfast bar ,backing panel and 2x up-stands a refund of £527.95
Which means for
Sink
2 plinth
5x base units
4 x 350 doors
4 x end panel and 2 x wall panel we have paid a grand total of £2022.05
In a sale !
I’ve been back several times to try to understand the pricing of these items and been told different prices for various items as they were bought as a package in the sale ( pot luck on prices there I believe anyway)
900 unit alone has cost me £362.46 +vat
Not sure what Howdens class as a sale but the same item in Benchmarx was £175 + vat
In fact priced items at 3 other companies and same order has come to approx £ 1300.00 inc vat at all 3
Still not resolved and won’t be going back to Howdens anytime soon .
February 10, 2023
Unprompted review
Reply from Howdens - Birkenhead
Thank you for bringing this to our attention, Michelle. Please be assured we will raise your comments with the Birkenhead depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.
Reply from Howdens - Birkenhead
Hi Chris, Thank you for taking the time to leave this positive review! Best wishes, Tash
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