Howden's staff at Bourton-on-the-Water couldn't be more helpful. They know their current products and new items coming in and were able and willing to help us with our ideas. We were able to borrow a... See more
Company replied

Unit 2, Beech Court, Bourton Industrial Park, GL54 2SB Bourton-on-the-Water, South West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Howden's staff at Bourton-on-the-Water couldn't be more helpful. They know their current products and new items coming in and were able and willing to help us with our ideas. We were able to borrow a... See more
Company replied
The BOTW staff are not only approachable and helpful but professional to a fault. What they don't know about the product is not worth knowing and any issues are resolved instantly. Nothing is too muc... See more
Company replied
The team at Bourton Branch is excellent. You are always assured a helpful response, quick service and any technical help that can be offered. Clearly it is a happy team and that shows in the quality... See more
Company replied
I have been reforming a property in, Mourton., and have been using your Bourton Branch,for my kitchen and flooring in the property, I had great serviceand help, even when we had to re order workt... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 2, Beech Court, Bourton Industrial Park, GL54 2SB, Bourton-on-the-Water, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
friendly and willing team coordinated kitchen delivery with my builder

Reply from Howdens - Bourton-on-the-Water

Reply from Howdens - Bourton-on-the-Water
The BOTW staff are not only approachable and helpful but professional to a fault. What they don't know about the product is not worth knowing and any issues are resolved instantly. Nothing is too much trouble and their professional advice from design to installation help is quite simply above and beyond.

Reply from Howdens - Bourton-on-the-Water
The Howdens team at Bourton-on-the-Water are fabulous. James, Tracey, Dan, and the Manager, Tom, are really helpful and go the extra mile in making sure that you, as the customer, get the best possible advice and support.
Tom, in particular, is patient and takes the time to sit down with you (on several occasions) to help you design your ideal kitchen according to budget. He has a great eye for detail and knows the product inside out - a great asset to Howdens but equally unassuming, humble and straightforward in approach.
Both my partner and I chose kitchens in October '24 and waited until until Jan'25 to have them fitted (we purchased our kitchens during Howdens annual sale which is well worth waiting for if you can).
We visited a number of other kitchen manufacturers (Wickes in Cheltenham were awful!) but the level of care and attention that the Bourton team provided far outshone the competition (and it made a difference that they were on hand and local).
I experienced issues with a different part of Howdens (the people who fit the laminate who incorrectly templated the sink/tap area) and Tom was instrumental in managing/sorting this. Likewise, my partner also had a few niggles with his kitchen and both Tom and James stepped in to deliver creative solutions.
I would not hesitate in recommending the Howdens team at Bourton - friendly, professional, customer centric and thoroughly nice people to deal with.

Reply from Howdens - Bourton-on-the-Water
I’ve had a consistently great experience with Howdens Joinery Bourton branch . From start to finish, the service has been professional, friendly, and reliable. The staff are knowledgeable and always happy to offer expert advice.

Reply from Howdens - Bourton-on-the-Water

Reply from Howdens - Bourton-on-the-Water
Howdens in Bourton on the Water is like family... a good, reliable, knowledgeable family. Always a pleasure to deal with them.

Reply from Howdens - Bourton-on-the-Water
The team at Bourton Branch is excellent. You are always assured a helpful response, quick service and any technical help that can be offered. Clearly it is a happy team and that shows in the quality of the service offered. Top Marks.

Reply from Howdens - Bourton-on-the-Water
I have been reforming a property in, Mourton., and have been using your Bourton Branch,for my kitchen and flooring in the property, I had great serviceand help,
even when we had to re order worktops, due to damage
they speedily the work tops, and i can highly recomend
the help and knowledge. your staff have. Many Thanks
Dan / James, and Tracy for toping up your sweet Jar.
for the clients,

Reply from Howdens - Bourton-on-the-Water
Howdens understand the details of kitchen design. Their products are high quality and well priced.

Reply from Howdens - Bourton-on-the-Water
Checked website for stock - good
Rocked up to store to collect said item - easy

Reply from Howdens - Bourton-on-the-Water
Allway very helpful it’s our local department. Got to know the guys well

Reply from Howdens - Bourton-on-the-Water

Reply from Howdens - Bourton-on-the-Water
Having fitted your kitchens before the whole process was straightforward and enjoyable

Reply from Howdens - Bourton-on-the-Water
It was just left on the drive and 2 pack's where damaged 🤣

Reply from Howdens - Bourton-on-the-Water
Excellent service from Howdens. Always a good response when ringing them. Tom is extremely helpful when choosing kitchen and the whole process of ordering and delivery. Will definitely be recommending Howdens!

Reply from Howdens - Bourton-on-the-Water
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.