Howden's staff at Bourton-on-the-Water couldn't be more helpful. They know their current products and new items coming in and were able and willing to help us with our ideas. We were able to borrow a... See more
Company replied

Unit 2, Beech Court, Bourton Industrial Park, GL54 2SB Bourton-on-the-Water, South West, GB
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Howden's staff at Bourton-on-the-Water couldn't be more helpful. They know their current products and new items coming in and were able and willing to help us with our ideas. We were able to borrow a... See more
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The BOTW staff are not only approachable and helpful but professional to a fault. What they don't know about the product is not worth knowing and any issues are resolved instantly. Nothing is too muc... See more
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The team at Bourton Branch is excellent. You are always assured a helpful response, quick service and any technical help that can be offered. Clearly it is a happy team and that shows in the quality... See more
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I have been reforming a property in, Mourton., and have been using your Bourton Branch,for my kitchen and flooring in the property, I had great serviceand help, even when we had to re order workt... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 2, Beech Court, Bourton Industrial Park, GL54 2SB, Bourton-on-the-Water, South West, United Kingdom
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Really disappointed with the whole experience with Howdens. From the time we put in our order there were problems. 1st of all, when the units were delivered the delivery man insisted that we had to unpack the units ourselves as he didn't have anyone helping him.
Then, we had many issues with the order - the measurements hadn't been done properly, the numbers for several items were completely wrong and some items were just wrong. Luckily we had a great builder managing it all and they reworked everything and made sure we ended up with the right products for the space.
The guy who designed the kitchen seemed to have disappeared and wasn't the slightest bit interested once we'd handed over cash even though he was made aware of all the issues.
Overall, very disappointing service for something that was a sizeable investment.
The end product is great but that's thanks to the builder and carpenter, not Howdens.

Reply from Howdens - Bourton-on-the-Water
Howden's staff at Bourton-on-the-Water couldn't be more helpful. They know their current products and new items coming in and were able and willing to help us with our ideas. We were able to borrow a couple of items so that we could see how the colours matched at home and in different light. Would thoroughly recommend this branch.

Reply from Howdens - Bourton-on-the-Water
Extremely helpful and knowlegable staff, Excellent new store layout. Tom was especially helpful.

Reply from Howdens - Bourton-on-the-Water
We had a great experience of the level of service and professional approach to help us with our order. Tom really helped us source and deliver our project items at short notice.

Reply from Howdens - Bourton-on-the-Water
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