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Howdens - Burnley Reviews 117

TrustScore 4.5 out of 5

4.7

Units 3 & 4, Westgate Trading Estate, Burnley, BB11 1RT Lancashire, North East, GB


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Rated 5 out of 5 stars

The usual exemplary Howdens Burnley service, combined with a stock transfer to South Croydon branch. I always have every confidence in Howdens, and if something goes wrong (which it rarely does), they... See more

Company replied

Rated 5 out of 5 stars

We've had two projects completed by Howdens Burnley. A utility room and full kitchen. Both projects went smoothly, Lee the designer has done an amazing job, it looks fantastic. We've found any s... See more

Company replied

Rated 5 out of 5 stars

Been dealing with the Burnley branch and everyone has been so helpful and efficient in helping us pick and design our new kitchen, which we have after a lot of changes on my part and came back with a... See more

Company replied

Rated 5 out of 5 stars

Very happy with the quality and design of the kitchen. Martin & Kerry from Fitz kitchens made a fantastic job of fitting, can’t recommend them enough, in fact we are already planning for them to do m... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 3 & 4, Westgate Trading Estate, Burnley, BB11 1RT, Lancashire, North East, United Kingdom

  • 01282 830 329

4.7

Excellent

TrustScore 4.5 out of 5

117 reviews

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Rated 5 out of 5 stars

Howdens kitchen renovation wow 🤩 well where do I start I am…

Wow 🤩 well where do I start I am absolutely over the moon with my kitchen renovation .

Howdens at Burnley you are amazing 🤩

My kitchen renovation took place on the 9th Feb 2026 and my fitters for the job where Martin and Kerry fitzsimmons and I could not be happier with the finished look , from start to finish they have just been amazing and very professional no detail has been overlooked , I just can’t stop looking at my dream kitchen it is everything I imagined and more .

My designer Emma-Lee was just fabulous from start to finish she help create this idea of my dream kitchen I had imagined for a while and kept in touch with me constantly along the way answering all my multiple questions .

If you are reading this email and looking for a kitchen renovation then these are your people 1,000% I would recommend
Thank you so much for everything Also thank you so much to Kerry as she even walked my dog 🐶 I have to say my kitchen is showroom standard and I just can’t stop looking at it I am truly grateful
Love caz x

February 9, 2026
Unprompted review
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Reply from Howdens - Burnley

Hello Caz, Thanks for reviewing our Howdens - Burnley depot. Have a great day, Alexandra

Rated 4 out of 5 stars

Helpful professional advice from all…

Helpful professional advice from all departments, particularly the worktops templating and installation team.
Support from initial designer/surveyor somewhat lacking after initial visit.

September 19, 2025
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Reply from Howdens - Burnley

Good morning, Thank you for taking the time to write such a great review. All the best, Alexandra

Rated 5 out of 5 stars

Ordered two sets of door handles went…

Ordered two sets of door handles went to pick them up they had sent the wrong handles the shop assistant apologised and said they would deliver then that day to my address I replied it’s ok tomorrow will do I will collect them arrived the next day and collected my handles I got the impression that nothing was too much trouble for the store I’m really impressed with the shop assistant

November 30, 2025
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Reply from Howdens - Burnley

Hello grahame [parkes, Thank you for taking the time to write such a great review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Always get what you pay for great…

Always get what you pay for great customer service and happy with my experience

June 10, 2025
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Reply from Howdens - Burnley

Hello Aaron,

Thank you for sharing your positive experience with us. We're pleased to hear that you are satisfied with our customer service and your overall experience.

Best wishes,

Todd

Rated 5 out of 5 stars

New kitchen

Excellent service from Lee . Showed us exactly what we needed at a cost we could afford.

November 3, 2025
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Reply from Howdens - Burnley

Hello Philip,

Thank you for your kind words.
Best wishes, Alexandra

Rated 5 out of 5 stars

best service

best service , staff are lovely , would use them again in the future

October 23, 2025
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Reply from Howdens - Burnley

Hello Elle Mary,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Try them - you won't be disappointed

Having bought my kitchen there recently i can assure you that they have, Great customer service. Brilliant design team, good offers, and they don't mind if you change yours.

September 10, 2025
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Reply from Howdens - Burnley

Hello Chryscoll,

Thank you for your kind words.
Best wishes, Alexandra

Rated 5 out of 5 stars

Great Atmosphere and helpful

I love going into Howdens Burnley Branch as they make you feel so welcome and it creates a really good atmosphere plus they are really helpful and they go out of there way to do their best for you highly recommended and I'll definitely be back

August 20, 2025
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Reply from Howdens - Burnley

Hello, good morning Customer,

Thank you for your kind words and for recommending Howdens Burnley. We're delighted to hear that you enjoy visiting our branch and find our team helpful and welcoming.

Best wishes,

Rated 5 out of 5 stars

Had a kitchen fitted we use one of…

Had a kitchen fitted we use one of their recommended installers brilliant service would highly recommend.

August 1, 2025
Unprompted review
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Reply from Howdens - Burnley

Hello Kieron,

Thank you for sharing your experience and for the high recommendation. We're delighted to hear that you were pleased with the service from our recommended installer.

Best wishes,

Rated 5 out of 5 stars

Got a kitchen used one of the…

Got a kitchen used one of the recommended installers from burnley absolutely fantastic! Really pleased

August 12, 2025
Unprompted review
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Reply from Howdens - Burnley

Good morning, Thanks for reviewing our Howdens - Burnley depot. Have a great day.

Rated 5 out of 5 stars

A Dream team made my dream kitchen

Big shout out to all the trades that made my dream kitchen a reality.
Went to Howdens Burnley where Lee, Sean & manager Joe supplied the units and design.
The kitchen fitter which were brilliant a great job by Martin & Kerry Fitzsimmons so helpful and worked without causing any stress in fact the whole process was stress free...so a big thank you to you both.
To Granite House who supplied the quartz which is stunning they were very helpful and have a great showroom in Preston.
To Carl who did the template brilliant.
Also to Luke and Marc @ Elite worktop installations..who did a fantastic job fitting the quartz.
SO A BIG THANK YOU TO YOU ALL GREAT JOB

August 8, 2025
Unprompted review
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Reply from Howdens - Burnley

Good morning, Thanks for reviewing our Howdens - Burnley depot. Have a great day.

Rated 5 out of 5 stars

Super good team to work with

Super good team to work with , exelent servise fantastic aftercare servise always there when you need something sorted out .

August 11, 2025
Unprompted review
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Reply from Howdens - Burnley

Hello Bradley,

Thank you for your kind words and for taking the time to share your experience with us. We're pleased to hear that our team and aftercare service have met your expectations.

Best wishes,

Rated 5 out of 5 stars

Very happy with the quality and design…

Very happy with the quality and design of the kitchen. Martin & Kerry from Fitz kitchens made a fantastic job of fitting, can’t recommend them enough, in fact we are already planning for them to do more work for us, only problem , they are that good they are extremely busy!!!! Which is an endorsement in itself! 👍🏻

June 6, 2025
Unprompted review
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Reply from Howdens - Burnley

Good morning, Thanks for reviewing our Howdens - Burnley depot. Have a great day.

Rated 5 out of 5 stars

Howdens Burnley is the place to go

Howdens Burnley is the place to go! Dealt with this Branch for a very long time and have received nothing but 10/10 service. All staff are very friendly and have plenty of knowledge. Not a bad word I can say about Howdens Burnley.. Would 100% recommend!

July 24, 2025
Unprompted review
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Reply from Howdens - Burnley

Hello Conor,

Thank you for your kind words and for recommending Howdens Burnley. We're delighted to hear that you've consistently received excellent service from our knowledgeable team.

Best wishes,

Rated 5 out of 5 stars

Efficient and friendly staff

Efficient and friendly staff , make me feel so welcome. Lou and Chloe always go to extreme lengths for what I need. Smashing coffee machine and Pie day Fridays!!

July 25, 2025
Unprompted review
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Reply from Howdens - Burnley

Hello Jason,

Thank you for your kind words and for highlighting the efforts of Lou and Chloe. We're delighted to hear that you enjoy our coffee machine and Pie Day Fridays.

Best wishes,

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