Without a shadow of doubt the Cannock Howdens team has unrivalled Service, experience and go out of their way to give the service you deserve. Tom Walker and his dedicated team left no stone unturned... See more
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Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR Cannock, Wales & West, GB
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Without a shadow of doubt the Cannock Howdens team has unrivalled Service, experience and go out of their way to give the service you deserve. Tom Walker and his dedicated team left no stone unturned... See more
Company replied
Fantastic experience with the Cannock depot. We were well looked after by Kelly and Tom. Kelly would always come back promptly to questions and changes to our kitchen design. Delivery was spot on and... See more
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Fantastic service from the Cannock branch,from Gary at the start of our kitchen journey to the excellent service from the design team. We had a huge range of options which we were able to consider... See more
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An excellent experience from start to finish. Fantastic support from Kelly in helping design and choose our kitchen. The recommended fitter Paul was superb. Did an a fantastic job on the installatio... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 3, Online Business Centre, Walkmill Lane, WS11 0LR, Cannock, Wales & West, United Kingdom
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Howdens customer service is non existent. We have a chipped stainless sink which they state I must of done the damage. New kitchen fitted in December. Reported it in January. Given new sink, by a member of staff and contacted fitter, who sent me a very upsetting message advising I had no right going to Howdens. He came weeks later to cover a hole he had left in the kitchen and charged me for the work. 4 weeks later been back to Howdens. The person who gave me the sink would not even come out of the warehouse to speak to me. Another man insisted I had caused the damage and no way were they liable. I kept asking for the name of the manufacturer but he refused to tell me. I started buying my first home in 1978 and have never managed to damage a stainless steel sink. I have had 2 kitchen fitters visit my home this week, to get a quote to change sink and on both occasions advised the sink chip is a fault during manufacture. No one from Howdens has seen the damaged sink. I will not be returning to Howdens just going to pay for a refit myself. Not happy and wouldn't recommend Howdens to anyone or the fitter I had. I have shared my experience with Howdens and the fitter to many people and will continue to do so.
Update. In response to my review Howdens requested my details so it could be passed to relevant dept. and I would be contacted. Details sent 17 April, still waiting for response.

Reply from Howdens - Cannock
Great service from Thorne branch and Cannock branch

Reply from Howdens - Cannock
Still over charging the customer when things are on offer please check your invoices as they won't tell you ?

Reply from Howdens - Cannock
Quick easy transaction, booked on line and ready to go when I got there to collect.

Reply from Howdens - Cannock
Whilst I appreciate all reviews are subjective I have to say the Cannock Branch of Howdens was a pleasure to work with, the customer service received from the Branch Manager and his exceptionally well informed team was outstanding, and the product was of a very high standard, I was so pleased with the knowledge and support I received from the team they went above and beyond to help.
An exemplary demonstration of a customer oriented Business Model!

Reply from Howdens - Cannock
We absolutely love our new kitchen, Emily came out and did the planning and our fitter was great.
From start to finish very smooth process.

Reply from Howdens - Cannock

Reply from Howdens - Cannock
1st class service provided, from literally all staff here , we had things missing as had a huge delivery 🚚 but they dropped them to us on a few occasions and we live rural . It was never a problem to them, the kitchen designer designed the kitchen amazingly and everything fitted as it should, they also went the extra mile to discount us as much as they could.
I would definitely recommend this branch and will us them again
Thank you Guys kitchen looks beautiful

Reply from Howdens - Cannock
What fantastic service from Emily and her team at Howden's Cannock. They were very warm and welcoming into their new showroom and put us at ease through the process of designing and supplying us with our beautiful new kitchen. Nothing was too much trouble, even though we made several trips to see Emily with various questions. I would recommend getting you kitchen from Howden's - I am sure you will not be disappointed.

Reply from Howdens - Cannock
New cupboard doors, drawers, sink and work tops. Excellent work, scott murrey and paul gough did excellent job

Reply from Howdens - Cannock

Reply from Howdens - Cannock
The delivery process of our kitchen was excellent. Brad and Tom were professional, friendly and couldn't do enough to ensure we had all of our order and that it was stored in a safe way.

Reply from Howdens - Cannock
Had new kitchen design and the service was really good by Kelly couldn't fault it really pls with Hiwdens.

Reply from Howdens - Cannock
Sarah has been outstanding and helpful in everyway and will carry on with ordering and looking forward to future projects

Reply from Howdens - Cannock
Fantastic products and very competitive prices! The staff are all knowledgeable on every product and more than helpful. A real great buzz in the showroom in cannock too...its not very often you find happy people to serve you but hey...here they are!!

Reply from Howdens - Cannock
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