Sales consultant Nassy made the normally stressful task of buying a new kitchen so easy. She was always quick to answer further questions by text or phone afterwards too. Best of all was her honest ad... See more
Company replied

Unit 2A, Meridian Trading Estate, Bugsby's Way, SE7 7SW London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sales consultant Nassy made the normally stressful task of buying a new kitchen so easy. She was always quick to answer further questions by text or phone afterwards too. Best of all was her honest ad... See more
Company replied
I truly recommend Howden at Charlton. They provide you the best possible price. I have purchased with them twice and great experience. Excellent customer service from Steve and Nassy. Entire team incl... See more
Company replied
We got quotes from 4 other kitchen suppliers, the quality and customer service from Howdens was by far the best option. Nassy, helped us with the design, throughout the whole process and beyond! Her h... See more
Company replied
We used the Charlton Howdens for our renovation in 2019 and again in 2025 to create a new kitchen, utility room and mudroom. The team were very helpful and made great use of some of our awkward corner... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 2A, Meridian Trading Estate, Bugsby's Way, SE7 7SW, London, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have worked with Nassy on a few Kitchen designs now and will do so on many more. She is professional, friendly and very easy to work with! Paul and Richard

Reply from Howdens - Charlton
I have recently purchased my kitchen from Howdens. My designer was Nassy and she has been absolutely amazing from beginning to end. She is very thorough with the measurements and advises on what would best suit you. Whatever query I had she was very quick to find a solution for it. Was a pleasure working with you Nassy.

Reply from Howdens - Charlton
Dealt with Nassy. Helpful, practical and dealt with the order/delivery to my satisfaction. Any queries/questions were handled promptly.

Reply from Howdens - Charlton
Perfect communication for start to finish. Nassy is such a wonderful and professional person, she guided me through the best decision and the after sales customer service was amazing too. Not enough words to thanks her and the whole team.

Reply from Howdens - Charlton
Went the store got served quickly and got what I needed good quick service saving valuable time

Reply from Howdens - Charlton
Used Charlton for a while now for all my materials, Larry is highly recommended and very helpful and the team are great to deal with thank you charlton

Reply from Howdens - Charlton

Reply from Howdens - Charlton
Always use howdens charlton for my materials, good customer service and product knowledge… use Josh on the counter and Georgia. Thanks guys

Reply from Howdens - Charlton
Georgina from the Charlton branch was fantastic to work with; communicative, quick to find solutions and work within our budget, and her advice was excellent. I would absolutely recommend Howdens to anyone looking to renovate their home! Our kitchen now looks amazing; thanks so much to Georgina and Howdens for all your help.

Reply from Howdens - Charlton
We got our Kitchen designed and supplied at Howdens Charlton. Georgia was so helpful and knowledgeable and was able to design us a kitchen that other suppliers couldn't. She was also great at arranging all the deliveries and logistics with our builders so very happy with the quality of the kitchen and the service.

Reply from Howdens - Charlton
Really happy with my experience of going to Howdens in Charlton, from the very first enquiry call I made, right through completion. Georgia explained all of the different products available and we had a really helpful meeting to review the layout on their 3D planner which helped me see that I could have a much better layout than I'd thought before, and with some useful extras like the hidden cutlery drawer. So happy with the finished kitchen, it's even better than I had hoped!!

Reply from Howdens - Charlton
We recently had our kitchen & bookcase designed by Georgina Arnold at Howdens Charlton branch. Since our first appointment, Georgia has been the most helpful, solution-oriented & proved to be the most knowledgeable along the process. She gave us the best advice and we never felt any hard sale. Quite the contrary, she made sure our budget was well respected and even during fitting she was always approachable to answer our fitter’s questions. She was very proactive in providing us with last minute missing pieces, made our life a lot easier. As anyone who’ve gone through a renovation will appreciate how stressful it is, for us Georgia has been an absolute god-sent & star of this experience.

Reply from Howdens - Charlton
Good quality products and good customer service

Reply from Howdens - Charlton
Just bought 2 full kitchens and utility room - service was efficient and well communicated throughout - even sourced a storage facility as the development was not ready to take the kitchens at the time requested.

Reply from Howdens - Charlton
Not a very good experience in the depot, I made a cup of tea with my own tea bag and left the depot to go to my van and I was rudely approached and asked if I was a customer.. I was at my van and clearly dressed as a builder.. No body else got asked if they were a customer and I found this very offensive. Like I said I had my own tea bags therefore it was only hot water I was using.. The manager also came out and did not apologize and was not agreeing with what I was saying.. I don’t know the member of staffs name but it was a lady who was short in height.

Reply from Howdens - Charlton

Reply from Howdens - Charlton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.