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Howdens - Chelmsford North Reviews 43

TrustScore 4.5 out of 5

4.6

Unit 8, Northumberland Court, Montrose Road, CM2 6UW Essex, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to personally thank Craig as well as the whole of his team for their first class service. I could not recommend them highly enough. My kitchen is amazing.

Company replied

Rated 5 out of 5 stars

The kitchen design team were very professional in helping the customer choose her kitchen Patient and informative on the design and options and no problem making changes when needed

Company replied

Rated 3 out of 5 stars

From initial design though to delivery was first class . Sam was brilliant .. After sales service is not so good , the integral washing machine has not work from day one ( over a month now) . Variou... See more

Company replied

Rated 5 out of 5 stars

The booking experience was excellent and your representative was most helpful during that process. The pick-up of doors, worktops etc all went very well and the quality of the good is superb. The s... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 8, Northumberland Court, Montrose Road, CM2 6UW, Essex, East Anglia, United Kingdom

  • 01245 782 000

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 5 out of 5 stars

Top class service

I would like to personally thank Craig as well as the whole of his team for their first class service. I could not recommend them highly enough. My kitchen is amazing.

October 7, 2025
Unprompted review
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Good afternoon, It's great to read your comments. All the best, Alexandra

Rated 5 out of 5 stars

Kitchen

The kitchen design team were very professional in helping the customer choose her kitchen
Patient and informative on the design and options and no problem making changes when needed

October 24, 2025
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hello Lee,

Thank you for your positive feedback about our kitchen design team.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great branch

Great branch, very helpful

September 29, 2025
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hello Graham,

Thank you for your kind words.
Best wishes, Alexnadra

Rated 5 out of 5 stars

Really easy and nothing to complain about

The booking experience was excellent and your representative was most helpful during that process. The pick-up of doors, worktops etc all went very well and the quality of the good is superb.
The sending of the invoice for payment was a little hap hazard with very little explanation as to what was actually required to be done by me. I assumed payment was required and so processed it but a little more guidance would have been good.

August 11, 2025
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Reply from Howdens - Chelmsford North

Good morning, Thanks for reviewing our Howdens - Chelmsford North depot. Have a great day.

Rated 3 out of 5 stars

Damage to one of units visible straight…

Damage to one of units visible straight away and damage to door had them replaced but didn’t have unit in stock had to go to another branch to pick up unit picked up door next day but cost me time considering i paid for delivery service not the outcome I was expecting

July 16, 2025
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Reply from Howdens - Chelmsford North

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

This review is for Chelmsford North…

This review is for Chelmsford North depot.
After issues elsewhere, Craig and his team resolved the problem. Will use this depot from now on. Thank you

July 12, 2025
Unprompted review
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hello Eva,

Thank you for your kind words and for choosing our Chelmsford North depot. We're pleased to hear that Craig and his team were able to resolve the issue for you.

Best wishes,

Rated 5 out of 5 stars

Really knowledgeable and friendly service

We had our kitchen designed with the help of the staff at the store. Craig Woodhatch helped us chose all the finishes and recommended a local builder to purchase and fit it all.

Great service very helpful and knowledgeable.

July 13, 2024
Unprompted review
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Reply from Howdens - Chelmsford North

Good morning, Thanks for reviewing our Howdens - Chelmsford North depot. Have a great day.

Rated 5 out of 5 stars

Nothing is too much trouble

Nothing is too much trouble. Great customer service always. Love our kitchen design.

July 7, 2025
Unprompted review
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hello Gary,

Thank you for your kind words and for sharing your positive experience with our team. We're delighted to hear that you love your kitchen design and appreciate our customer service.

Best wishes,

Rated 5 out of 5 stars

I needed some items quickly from…

I needed some items quickly from Howdens in Springfield, they were really helpful, quick to quote and supply, highly recommend them

June 25, 2025
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Reply from Howdens - Chelmsford North

Hello Andy,

Thank you for sharing your positive experience with Howdens in Springfield. We're pleased to hear that our team was able to assist you promptly and efficiently.

Best wishes and have a lovely day!

Rated 5 out of 5 stars

Excellent

Very good and helpful

January 28, 2025
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Reply from Howdens - Chelmsford North

Good afternoon, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Very personal/friendly service

Very personal/friendly service. Go that extra mile to get what you want , when you need it

April 27, 2024
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Reply from Howdens - Chelmsford North

Good afternoon Simon, Thank you for leaving this 5* rating. Have a lovely day!

Rated 5 out of 5 stars

Superb …….,

April 5, 2024
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Reply from Howdens - Chelmsford North

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Fabulous Experience At Howdens Chelmer

The team at Howdens Chelmer are always so helpful & professional. I have worked with Craig, Sharon & Sam many times and they have always provided excellent, helpful service. The products are always great giving me peace of mind with all my projects.

January 16, 2024
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Reply from Howdens - Chelmsford North

Hi, Thanks for leaving this 5 star review for the Howdens - Chelmer depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

My initial contact with Howdens started…

My initial contact with Howdens started nearly year ago! Dean from Montrose RD didn’t know what he was letting himself in for 😀 I was that customer! who had a rough idea what they wanted and with only a tight budget to work with. But wanted the wow factor overtime I open the door. Dean was amazing, he was friendly, helpful and accommodating every time I wanted to make a change to the plans. In Deans absence the rest of the team was just as supportive and friendly, even the delivery guy. To say i am a happy customer is an understatement 😀 I certainly got the wow factor with my kitchen and can’t thank Dean and the team enough for all their hard work and patience.

January 22, 2024
Unprompted review
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Reply from Howdens - Chelmsford North

Hi Jenny, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Good products & service but website not intuitive

Good value products, helpful staff but searching on the website is not intuitive and neither does it allow to sort results by price order!

November 10, 2023
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Reply from Howdens - Chelmsford North

Thank you for your feedback- we will share your comments internally.

Rated 5 out of 5 stars

Everything was ready for me to pick up…

Everything was ready for me to pick up first thing in the morning

May 5, 2023
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hi there Nick, Thanks for leaving this 5 star review for the Howdens - Chelmer depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic, best in the business!

We had a fantastic experience with the Chelmer Store. Dean was great from first contact right through to delivery day. Nothing was too much trouble, he answered all my annoying questions very quickly and professionally and fully understood what we were trying to achieve. Our kitchen has now been installed by a super carpenter, Leigh and we are absolutely thrilled with the end result. The quality of the Clerkenwell range in matt white is better than I expected and even though we have an weird size kitchen, everything fits just perfectly! I never thought we could be so happy with a new kitchen but we are! Very highly recommend Craig and Dean at the Chelmer store to anyone who is considering a new kitchen.

March 24, 2023
Unprompted review
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hi, Thanks for leaving this 5 star review for the Howdens - Chelmer depot! It's great to hear that you had such a positive experience. Best wishes, Tash

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, nothing was to much trouble.
A very fast and reliable service.
Dean who planned my kitchen did an amazing job and the finished kitchen is better than I could have imagined!

March 10, 2023
Unprompted review
Howdens - Chelmsford North logo

Reply from Howdens - Chelmsford North

Hi, Thanks for leaving this 5 star review for the Howdens - Chelmer depot! Have a lovely day! Tash.

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