Great product at highly competitive price. Helpful staff, confirmed the product was exactly as specified showing me a displayed item in the warehouse. Doors were fully wrapped so had no issue with mar... See more
Company replied

Units 8 - 10, Bulwark Trading Estate, Bulwark Road, NP16 5QZ Chepstow, Wales & West, GB
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Great product at highly competitive price. Helpful staff, confirmed the product was exactly as specified showing me a displayed item in the warehouse. Doors were fully wrapped so had no issue with mar... See more
Company replied
We wanted to match up some existing units and Megan, Zac and Liam really couldn't have been more helpful. They were so kind and even tho it wasn't a full kitchen they made sure we got exactly what we... See more
Company replied
Umit has been so engaging and attentive to our choices. He turned up on time, explained what he was doing each time and smiled a lot, making the viewing of the proposed design, a delight. The manage... See more
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We had an excellence experience with Howdens Chepstow and particularly Martin Powell. Martin created a fantastic kitchen design. We were keen to keep the look of the kitchen in line with the style and... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 8 - 10, Bulwark Trading Estate, Bulwark Road, NP16 5QZ, Chepstow, Wales & West, United Kingdom
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Always friendly. Polite. And very helpful. It's a pleasure to visit the store. Never ever had a bad time there .

Reply from Howdens - Chepstow
Time wasters.
7 weeks after my enquiry I finally gave up.
I wasted 2 hours on a Saturday morning while the 'kitchen designer' figured out how to use their computer. After that I heard nothing.
I kept following up by email and the emails always came back with an excuse. Finally after 7 weeks, someone called me up they had the wrong email for me (despite emailing me multiple time with excuses!).
My carpenter has now moved on to other projects and there's no chance I can get him to install anything this year.
Overall a terrible experience.

Reply from Howdens - Chepstow
Very helpful and knowledgeable staff great service

Reply from Howdens - Chepstow
THE PEOPLE WHO WORK IN THE OFFICE AND WAREHOUSE ARE VERY HELPFULL, FRIENDLY AND POLITE. NOTHING SEENS TO MUCH TROUBLE.
ITS A PLEASURE GOING THERE, AND THE COFFEE IS
SUPERB.

Reply from Howdens - Chepstow
As always, great price, stock available, exactly what I need when I need it.

Reply from Howdens - Chepstow
Ordering was easy, I booked a slot at the showroom & we went through our kitchen requirements. This is the 3rd kitchen we’ve bought for our property rentals, they look great, are hard wearing & stylish. Delivery was quick & any issues we’ve had in the past have been resolved immediately, ie missing screws.

Reply from Howdens - Chepstow
Martin was an excellent kitchen designer, he had some great ideas but also listened to our wishes and we worked together well to produce our dream kitchen. He was always approachable, professional and always accommodating with any changes we wanted.
Thoroughly recommend Martin to anyone considering having a new kitchen.

Reply from Howdens - Chepstow
I use Howdens Chepstow all the time Always helpful and the staff always on hand to help with any issues ,Big shout to Katy and Emily in the office first class service.

Reply from Howdens - Chepstow
Martin had some great ideas on our new kitchen refurb/redesign. He helped us work with several options , and showed HUGE professionalism and flexibility with several designs.
Eventually coming up with a very aggressive pricing which we were very happy with.
I'd have no problem being a reference for his design services , and even showing our new kitchen

Reply from Howdens - Chepstow
We were delighted with service and ideas that Martin gave us with our new kitchen design. Very professional great attention to detail and friendly.

Reply from Howdens - Chepstow
Very poor , staff were terrible, 4 members of staff doing nothing and 1 trying to do it all , warehouse boys were just as worse , last time I use this branch

Reply from Howdens - Chepstow
Fantastic sales team at Chepstow howdens. This is the key element to your companies success. Helpful / courteous/ to customer and tradesmen to get the job done .

Reply from Howdens - Chepstow
Martin, the kitchen designer was incredibly helpful at every stage of the ordering of our new kitchen. His product knowledge and design ideas were excellent. Nothing was too much trouble and my wife and I are very happy customers.

Reply from Howdens - Chepstow
The staff in the Howdens Chepstow branch are absolutely useless! I’ve dealt with many other Howdens branches and the staff have gone above and beyond to help and offer up their wide product knowledge. This is completely different to when you visit the Chepstow Branch, they all sit at their computers and slowly move (at a snails pace) over to the till when customers come in. They send offers through and then when you go to branch no one knows what the manager has sent out. There’s no product knowledge amongst the staff or the want to help customers. It feels like you’re a chore. Next time I will be going to the Newport branch!!!

Reply from Howdens - Chepstow
Friendly professional staff excellent choice of products good prices.

Reply from Howdens - Chepstow
Oh these guys at Howdens are just great, nothing is too much trouble and the quality of the kitchens first class.

Reply from Howdens - Chepstow

Reply from Howdens - Chepstow
From the moment I first contacted Howdens enquiring about a new kitchen, Martin was fantastic.
Martinprovided a thorough, professional and friendly service throughout, and utilised our kitchen space to design an excellent kitchen which we are extremely happy with.
Many thanks Martin! (Paul and Hayley)

Reply from Howdens - Chepstow
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