I took a risk of getting caught in traffic as I had a 15min window before everyone started to leave Bumpers Farm for the evening. The lady who served me was great - no waiting, no fuss just processe... See more
Company replied

Arc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ Chippenham, South West, GB
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I took a risk of getting caught in traffic as I had a 15min window before everyone started to leave Bumpers Farm for the evening. The lady who served me was great - no waiting, no fuss just processe... See more
Company replied
Great help real care and kindness. Product knowledge was great in person and on the phone. The Caracas construction is great by comparison to Wren the mounting system and the strength is so much bet... See more
Company replied
The process of replacing our kitchen has been made easier by the amount of support and advice I have received by all the staff at Howdens in Chippenham. Especially from Hannah, Karen and Donna. I wa... See more
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My local branch is in Chippenham, Wiltshire, and while the team are all exceptional - I’ve found this to be quite typical across the company! As an installer I love the fact that they always have w... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Arc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ, Chippenham, South West, United Kingdom
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This review is based on a purchase from you Basildon branch.
Unfortunately I had to give one star, given the choice I wouldn’t have given any.
I have been a customer of the chippenham branch for over 20 years and in all that time they have given me a great service. Recently I’ve had to use a different branch in Basildon where I haven’t had nothing but issues with deliveries, lack of contact and a bad design for a simple kitchen. This has cost me time and money and I ended up out of pocket because of a branch unwilling to help any issues.
Even after going to customer services ( who only ever sent the problem back to branch) all I got was a ear full of excuses. My account is now overdue for a kitchen I only ever partly received in that month. Things may have to go legal to get resolved.
Benchmarx will now get with my business

Reply from Howdens - Chippenham
The staff at Chippenham are great , always helpful , friendly and knowledgeable of their range. My only gripe is that I can’t use my company credit card as the new accounting system doesn’t seem to like it , it used to but not anymore. I’ve told the manager and he says he has passed it on to the accounts department and I’m not the only person who has this problem, please fix it , as it slows things down and makes me think twice before using Howdens

Reply from Howdens - Chippenham
Replacing an old kitchen and building a new extended kitchen diner was a major challenge.
The team at HOWDENS were helpful and patient as the various options were considered. Hannah as a designer, helped immensely, to get us to the final version.
The were booklets and manuals for everything, and it really was a one stop shop.

Reply from Howdens - Chippenham
Howdens has always been supportive with my needs. The quality of products is very good. There is always ample stock.
I have found their kitchen planning flexible and accommodating.
The staff at the branch I use are excellent.

Reply from Howdens - Chippenham
Excellent design by Chris, delivery was on time and the driver was super helpful with unloading. All parts were present and correct. I fitted the kitchen ( my second Howdens kitchen) and we are so pleased! Everyone who has visited are really impressed. Can’t recommend the team highly enough.

Reply from Howdens - Chippenham
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