Eleisha Dawn Rose Your customer service yesterday was exceptional you went above and beyond to resolve the matter and most importantly you did it with such professionalism and a smile that actuall... See more
Company replied

Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH Derbyshire, East Midlands, GB
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Eleisha Dawn Rose Your customer service yesterday was exceptional you went above and beyond to resolve the matter and most importantly you did it with such professionalism and a smile that actuall... See more
Company replied
Staff were efficient.materials were ideal and the job was carried out with ease .thankyou howdens .
Company replied
Took in a cupboard door where the hinges had broken away part of the door. Due to the fact that it wasn't a Howden's door, it was not possible to get a direct replacement. ( I have found that... See more
Company replied
Not bought a kitchen yet but went into Alfreton Road Branch in Derby on Tuesday (12th March) for research purposes and had a very friendly, informative and useful chat with Sally who was most helpful... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH, Derbyshire, East Midlands, United Kingdom
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Rating: 1 out of 5
Very disappointed with the overall service at this branch. A routine return was mishandled, an unnecessary issue was created by the manager, and the lack of accountability caused avoidable inconvenience. Earlier, the bedroom survey offered no credible design guidance, which led to ordering the wrong items and having to change things last minute on my fitter’s advice.
While Michelle and Ishaq have been excellent throughout, the wider experience has been poor enough that I’ve now raised a formal complaint with regional management.

Reply from Howdens - Derby
I am very impressed soon as I walk in. They are very helpful especially the ladies on the counter

Reply from Howdens - Derby
Excellent service from Eleisha at the Derby Ascot Drive branch. Very professional, polite and knowledgable. Definitely recommend.

Reply from Howdens - Derby

Reply from Howdens - Derby

Reply from Howdens - Derby
I use Howden's quite a lot and from quotation to delivery, I've always had a really good service, would highly recommend

Reply from Howdens - Derby
It's was very friendly
very helpful service
I am very please
Thank you

Reply from Howdens - Derby

Reply from Howdens - Derby
Whatever I want is always in stock, ALL the staff are so friendly and helpfull it's a pleasure to shop at Howdens.

Reply from Howdens - Derby
Easy website to use to order materials and plenty in stock

Reply from Howdens - Derby
Our fitter put us in touch with Howdens, Michael came and visited and turned our design round very quickly. As we have a very small kitchen I was amazed at the design he managed and that it even included a full size dishwasher. Michael was professional, honest and very thorough. I’m now very excited to get the kitchen fitted. Thank you Michael for the first class service.

Reply from Howdens - Derby

Reply from Howdens - Derby
Friendly staff always willing to help,
Nothing is ever overlooked.
Keep up the good work.
And happy Xmas to you all
Cheers bob

Reply from Howdens - Derby

Reply from Howdens - Derby
The new system you have for booking out materials is to time consuming and doesn't work ,if it isn't broken then don't fix it ,the old method was much better and as a result I'll be taking my custom elsewhere.

Reply from Howdens - Derby

Reply from Howdens - Derby
As always Howdens had the products I needed in the size and quantity I wanted and at a competitive price.

Reply from Howdens - Derby
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