Took in a cupboard door where the hinges had broken away part of the door. Due to the fact that it wasn't a Howden's door, it was not possible to get a direct replacement. ( I have found that... See more
Company replied

Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH Derbyshire, East Midlands, GB
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Took in a cupboard door where the hinges had broken away part of the door. Due to the fact that it wasn't a Howden's door, it was not possible to get a direct replacement. ( I have found that... See more
Company replied
Not bought a kitchen yet but went into Alfreton Road Branch in Derby on Tuesday (12th March) for research purposes and had a very friendly, informative and useful chat with Sally who was most helpful... See more
Company replied
I’ve been using howdens for nearly 20 years now I can honestly say Arnold branch has helped me with all my projects and have been on hand with any problems and been a huge help. Fully recommend for qu... See more
Company replied
Excellent service yet again from the ascot drive branch. Yet again the staff made my customers experience on the design of there kitchen and the price was excellent. If you need doors or kitchen you... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH, Derbyshire, East Midlands, United Kingdom
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Not bought a kitchen yet but went into Alfreton Road Branch in Derby on Tuesday (12th March) for research purposes and had a very friendly, informative and useful chat with Sally who was most helpful. They are at the top of my list of a potential kitchen purchase. Thank you Sally.

Reply from Howdens - Derby
Not happy, kitchen measured wrong causing a lot of extra work for the fitters, the work top's are twisted and need replacing.

Reply from Howdens - Derby
excellant serice quality goods fairly priced even phoned me when delivery of stuff came in really bright cheerful staff cant fault service like this

Reply from Howdens - Derby
Items wasn’t ready for collection. Not even in stock. Cost me another day returning to job. All profits lost. No one seemed to care the error was made and I was just left to deal with it. Good materials poor service

Reply from Howdens - Derby
Amazing customer service, Alisha is a brilliant asset to the company - 10/10 for service and product knowledge. Thank you!

Reply from Howdens - Derby
Took in a cupboard door where the hinges had broken away part of the door.
Due to the fact that it wasn't a Howden's door, it was not possible to get a direct replacement. ( I have found that different manufactures have different door hinge positions.)
However the sales assistant drew my attention to the fact that Howden's manufacture hinge door plates.
This is a more cost effective way of repairing a damaged cupboard door.
As a result the door now works fine!!

Reply from Howdens - Derby
No point even emailing customer care as they will come back to with denials and lame excuse to justify their behaviour that they don’t need to change.
Instead after raising concern I was put into more trouble. Ascot drive store can go to any extent to bother you and won’t spare a tiny bit to discomfort you. Pathetic!!
Absolutely disheartening and NO CUSTOMER SERVICE!!!
Save yourself from the horror, choose your kitchen wisely not Howdens Ascot drive !!
See the negative reviews and realise they can really really make your life miserable if they want unless you are the lucky one.

Reply from Howdens - Derby
Gud response from Michelle with very competitive prices,will be contacting Michelle soon

Reply from Howdens - Derby
Very reliable and friendly staff who are always willing to help. Got served by Michelle and the boss himself, Carl. They were very patient and kept me up to date with my order. I will highly recommend Howdens Derby to all.

Reply from Howdens - Derby
I’ve been using howdens for nearly 20 years now I can honestly say Arnold branch has helped me with all my projects and have been on hand with any problems and been a huge help. Fully recommend for quality before and after customer service 100%

Reply from Howdens - Derby

Reply from Howdens - Derby
Great service,
Check on app / portal what i want, order it on line . they ring you up to say when it will be in stock and they then riong you again when it id in stock and you turn up to collect. Simples!!!!!!!!!!!

Reply from Howdens - Derby
Friendly and helpful staff with excellent product knowledge

Reply from Howdens - Derby
Ordered over the telephone and everything ready for collection. Staff very friendly and couldn’t fault the service.

Reply from Howdens - Derby
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