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Howdens - Dronfield Reviews 121

TrustScore 4.5 out of 5

4.4

Wreakes Lane,, S18 1LN Sheffield, East Midlands, GB


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Rated 5 out of 5 stars

Designing a new kitchen for our new home I knew what I didn’t want but didn’t really know what I did..and in came Travis! His knowledge, experience and above all his patience at re-designing again and... See more

Company replied

Rated 5 out of 5 stars

From the first consultation our designer, Jack, understood what we had in mind for our new kitchen. He incorporated our ideas into the finished design, but also gave valuable input with some extra fea... See more

Company replied

Rated 5 out of 5 stars

Great experience with Jack at Howdens - Dronfield. Very professional and knowledgeable, Jack has designed and supplied multiple kitchens for us and we are always pleased with the designs, price and qu... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my Howdens kitchen. All the staff that I came into contact with from the designer Jack, to the counter staff, the warehouse staff and the delivery men, they were all friendl... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Wreakes Lane,, S18 1LN, Sheffield, East Midlands, United Kingdom

  • 01246 400 100

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Rated 5 out of 5 stars

The 2 people that served me

The 2 people that served me, were very professional and polite. One of the guys carried out my goods to the car. Brilliant and very helpful. Thank you. 👍👍👍👍

May 6, 2026
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Reply from Howdens - Dronfield

Hello Mr. Baker,

Thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent staff

Excellent staff, friendly and very helpful.

April 29, 2026
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Reply from Howdens - Dronfield

Hello Patrick,

Thank you for your kind words and for taking the time to share your experience.

Best wishes,

Todd

Rated 5 out of 5 stars

Designing a new kitchen for our new home

Designing a new kitchen for our new home I knew what I didn’t want but didn’t really know what I did..and in came Travis! His knowledge, experience and above all his patience at re-designing again and again until together we nailed it..and then did exactly the same with the utility. Can’t recommend him highly enough.

March 6, 2026
Unprompted review
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Reply from Howdens - Dronfield

Hello Gill,

Thank you for sharing your experience with us. We're delighted to hear that Travis was able to assist you so effectively with your kitchen and utility design.

Best wishes,
Zara

Rated 1 out of 5 stars

Useless

Put orders on account when not needed, delivered items not required, lost items that were returned so not credited back on account. Only wanted to hit targets & receive bonus. Not interested in supporting us when in dispute with head office (who were just as bad)

March 23, 2026
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Reply from Howdens - Dronfield

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Great service

Great service

February 19, 2026
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Reply from Howdens - Dronfield

Hello Mrs Lenihan,

Thank you for your kind words and for taking the time to leave us a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good job!

No hassle,knowledgeable staff,all items available for collection within a short period from placing order.

February 10, 2026
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Reply from Howdens - Dronfield

Hello Duncan,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great company

Fantastic company really happy, Jack needham was very helpful with the design of my kitchen and helped me from start to finish can’t lrecommend more 😁

January 16, 2026
Unprompted review
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Reply from Howdens - Dronfield

Good morning, Thanks for reviewing our Howdens - Dronfield depot. Have a great day, Alexandra

Rated 1 out of 5 stars

I was told that the Dronfield branch…

I was told that the Dronfield branch could match any price I had .when I arrived to pick up the materials they told me that it was not possible to do that meaning I then had to go to Howdens Bramall lane where the staff and service is far better, this resulted in costing me time and money, not very happy with the staff on the counter quite ignorant and the manager couldn’t be bothered to come out and talk to me.

January 14, 2026
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Reply from Howdens - Dronfield

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Top service with a smile

Top service with a smile

December 3, 2025
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Reply from Howdens - Dronfield

Hello Dale,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service

Excellent service

October 21, 2025
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Reply from Howdens - Dronfield

Hello James,

Thank you for your kind words and for rating our service as excellent.

Best wishes, Alexandra

Rated 5 out of 5 stars

Fabulous service from Travis at Dronfield

Travis at Dronfield has been excellent in supporting us through the final design stages of our new kitchen and I wouldn't hesitate to recommend both him and the Dronfield branch. From providing samples to looking at different options for appliances, he's accommodated changes and never hesitated to provide assistance. Thank you

October 27, 2025
Unprompted review
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Reply from Howdens - Dronfield

Hello Lucy,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

Helpful Staff

Friendly , helpful , knowledgeable staff & good coffee

October 16, 2025
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Reply from Howdens - Dronfield

Good morning, Thank you for your feedback on our Howdens - Dronfield depot. All the best, Alexandra

Rated 5 out of 5 stars

Always helpful and good value

Always helpful and good value

September 1, 2025
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Reply from Howdens - Dronfield

Hello Ian, good morning

Thank you for your kind words and for rating us 5 stars. We're pleased to hear that you find our services helpful and good value.

Best wishes,

Rated 5 out of 5 stars

Best Howdens branch without a doubt!

As a fitter Howdens Dronfield are my go to kitchen supply company, all staff are super helpful and knowledgeable. Any issues during a fit are sorted same day or next day generally which keeps the job on schedule and running smoothly, where as other kitchen suppliers I’ve encountered before can take days and days to replace any items causing big problems on job schedules.
My most recent fit was supplied by first Marcus and then Travis both super helpful and nothing a problem at all, Travis kept in touch throughout the job making sure everything was going to plan, any questions I had he was literally on the end of the phone and nothing was an issue.
My customer was very unsure on colours and style of kitchen which resulted in many visits to the showroom, she commented saying everyone was extremely helpful and understanding.
I’ll be straight back to the branch for my next kitchen refit without a doubt👍🏻

May 8, 2025
Unprompted review
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Reply from Howdens - Dronfield

Good morning, Thanks for reviewing our Howdens - Dronfield depot. Have a great day.

Rated 5 out of 5 stars

Great Service!

Great Service!
Recently purchased some flooring, and i was helped by a young lad named will. Was so helpful and very friendly! Will definitely recommend and will be back!
Thankyou :)

April 1, 2025
Unprompted review
Howdens - Dronfield logo

Reply from Howdens - Dronfield

Good morning, Thanks for reviewing our Howdens - Dronfield depot. Take care and have a lovely day.

Rated 5 out of 5 stars

The staff at the Dronfield branch are…

The staff at the Dronfield branch are so helpful and professional especially Jack Trav and Will. I have purchased kitchen units and fitted wardrobes I'm very pleased with the quality and service.

December 2, 2024
Unprompted review
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Reply from Howdens - Dronfield

Hello, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Have a great day.

Rated 5 out of 5 stars

Fantastic Service & Help

Came to look through some kitchen products and was very helpfully shown round by Travis. Great service & experience - Travis’ product knowledge was great and he explained things in a fantastic manner.

Would absolutely recommend using the Dronfield Howdens branch.

November 8, 2024
Unprompted review
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Reply from Howdens - Dronfield

Good afternoon Kian, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

howden Dronfield

I visited howden in Dronfield recently and was greeted my a young man named Travis, he had great product knowledge as well as was really polite and helpful giving me a much better understanding of what I was looking and overall making my visit much more useful. would recommend.

November 8, 2024
Unprompted review
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Reply from Howdens - Dronfield

Good afternoon Kieran, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 3 out of 5 stars

Customer service

The initial sales meeting was very dismissive with poor customer service.
I went to the Chesterfield branch on a friend’s recommendation and had a much better experience.
I was shown the product range and offered alternatives. This swayed me to reconsider buying from Howdens but I was asked to give Dronfield another chance
The manager contacted me for a meeting where he provided the appropriate customer service and support resulting in my full kitchen purchase and opening an account for future purchases.

October 24, 2024
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Reply from Howdens - Dronfield

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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