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Howdens - Dronfield Reviews 121

TrustScore 4.5 out of 5

4.4

Wreakes Lane,, S18 1LN Sheffield, East Midlands, GB


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Rated 5 out of 5 stars

Designing a new kitchen for our new home I knew what I didn’t want but didn’t really know what I did..and in came Travis! His knowledge, experience and above all his patience at re-designing again and... See more

Company replied

Rated 5 out of 5 stars

From the first consultation our designer, Jack, understood what we had in mind for our new kitchen. He incorporated our ideas into the finished design, but also gave valuable input with some extra fea... See more

Company replied

Rated 5 out of 5 stars

Great experience with Jack at Howdens - Dronfield. Very professional and knowledgeable, Jack has designed and supplied multiple kitchens for us and we are always pleased with the designs, price and qu... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my Howdens kitchen. All the staff that I came into contact with from the designer Jack, to the counter staff, the warehouse staff and the delivery men, they were all friendl... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Wreakes Lane,, S18 1LN, Sheffield, East Midlands, United Kingdom

  • 01246 400 100

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

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Rated 5 out of 5 stars

Great customer service at this branch

Was served immediately on my arrival. Short waiting time for my products and an extremely friendly manner from all the members of staff at this branch. Will definitely be using Howdens - Dronfield again 👍🏻

November 8, 2024
Unprompted review
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Reply from Howdens - Dronfield

Hi there James, thank you for leaving this 5 star review for the Howdens - Dronfield depot! Have a lovely day!

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Fantastic service and beautiful kitchen to the very last detail. Fantastic quality. Marcus went above & beyond to help, great design, planning & recommendations. Amazing service from Howdens Dronfield & their wonderful helpful staff ⭐️

May 27, 2024
Unprompted review
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Reply from Howdens - Dronfield

Good morning Miss A Wilde, we are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 1 out of 5 stars

So someone came out on the 22nd October…

So someone came out on the 22nd October to help design a bedroom and have had no communication since iv messaged a couple of times regarding the design but had no response at all and now we have missed out on the sale which has now finished!!!!!! Very disappointed with the service.

October 22, 2024
Unprompted review
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Reply from Howdens - Dronfield

Good afternoon, thank you for bringing this matter to our attention. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Amanda was prompt

Amanda was prompt, helpful and had a commanding knowledge of what was required.
Can't thank her enough.

October 10, 2024
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Reply from Howdens - Dronfield

Good morning Roger, Thank you for taking the time to write such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent customer services

Excellent customer services, good range of products

August 1, 2024
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Reply from Howdens - Dronfield

Good afternoon, Thank you for leaving this 5* rating. It's great to read your feedback regarding our service! All the best, Alan.

Rated 5 out of 5 stars

Good service

Very helpfull staff helped me carry and load up. Prices reasonable.

February 16, 2024
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Reply from Howdens - Dronfield

Good afternoon David, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 1 out of 5 stars

Avoid Howdens if you can

Where to start? Lamona products..read the reviews. They sell you a dream and deliver a nightmare. When choosing worktops please check how many joins there will be.. impossible to keep that silicone join clean. Please avoid if you don't want the tears

December 11, 2023
Unprompted review
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Reply from Howdens - Dronfield

Thank you for your feedback. We would be keen to hear more details on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Dronfield Depot, Take A Bow!!

I had several items delivered a few weeks ago for a kitchen upgrade. The delivery was prompt and without issue.

When the joiner came to complete the upgrade yesterday, two items were slightly damaged, through no fault of the depot.

Ash and Trav worked tirelessly through the day and with Janet’s help from the Chesterfield Haaland depot, Howdens replaced the items and my joiner was able to complete the job there and then, same day, without issue.

Unfortunately in this day and age, substandard customer service has become the norm in this country, with big companies opting to use call centres from lands far and wide.

Dronfield depot have yet again exceeded expectations and shown how customer service should be done.

If only the so called big name companies would take a leaf out of Howdens model, things would run a lot smoother.

The kitchen is now complete and looks incredible. It couldn’t have been done without the team at Dronfield 🫶🏼

November 6, 2023
Unprompted review
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Reply from Howdens - Dronfield

Hi Christopher, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Best wishes, Tash

Rated 5 out of 5 stars

100% happy!

From the first consultation our designer, Jack, understood what we had in mind for our new kitchen. He incorporated our ideas into the finished design, but also gave valuable input with some extra features. We weren’t rushed and he made sure that we were 100% happy with our choices before we went ahead and ordered. Nothing was too much trouble and site visits were made if advice was needed during fitting. All staff we had contact with were helpful, professional and courteous.The finished kitchen is everything we asked for and more.. thank you!

April 16, 2023
Unprompted review
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Reply from Howdens - Dronfield

Hi Catherine, Thanks for taking the time to leave this review- it's great to read your comments. All the best, Tash

Rated 5 out of 5 stars

Great service

Always a great service. Good quality products and great staff

October 4, 2023
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Reply from Howdens - Dronfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Give Marcus a rise 5/5

We have another great experience from howdens Dronfield. We had hardly any problems at all. Designer Marcus was great. helped us and sorted any problems. Couldn't fault him one bit. I would definitely give him a pay rise🤣👍thank you again
Ryan and Emma

August 24, 2023
Unprompted review
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Reply from Howdens - Dronfield

Hi Ryan, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

7 doors and bits

Friendly, knowledgeable assistant. Great pricing. Literally no problems.

August 9, 2023
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Reply from Howdens - Dronfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Exceeded expectations

I recently ordered a new kitchen and appliances from your Dronfield branch after arranging a design appointment with Jack Warwick.
From the very beginning I was impressed with Jack’s professionalism and empathy. The design he created is exactly what I was looking for. This is the first project I have undertaken on my own and Jack gave me the confidence to undertake it, nothing was too much trouble for him and I would highly recommend both Jack and Howden’s kitchen.

June 26, 2023
Unprompted review
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Reply from Howdens - Dronfield

Hi, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

From the first conversation I had with…

From the first conversation I had with Marcus everything was easy and his knowledge and experience was invaluable. All went to plan. I would recommend Howdens Dronfield to anybody.

April 19, 2023
Unprompted review
Howdens - Dronfield logo

Reply from Howdens - Dronfield

Hi, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Best wishes, Tash

Rated 5 out of 5 stars

Absolutely delighted with my Howdens…

Absolutely delighted with my Howdens kitchen. All the staff that I came into contact with from the designer Jack, to the counter staff, the warehouse staff and the delivery men, they were all friendly and helpful. Plenty of constructive advice given at the design stage in a very professional, friendly and helpful manner. I felt very confident with the decisions that were made and I haven’t been disappointed. Many thanks to everyone concerned at Howdens Dronfield branch.

February 7, 2023
Unprompted review
Howdens - Dronfield logo

Reply from Howdens - Dronfield

Hi, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Dronfield depot

The staff at the Dronfield depot are friendly, helpful and polite.

March 8, 2023
Howdens - Dronfield logo

Reply from Howdens - Dronfield

Hi, Thanks for leaving this 5 star review for the Howdens - Dronfield depot! Have a lovely day! Tash.

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