Howdens - Dronfield Reviews 121

Fantastic service at Dronfield Branch. Martin and Marcus provided such a smooth and efficient service from start to finish. Really gave me peace of mind that i was in good hands.
Both are so professional and personable. Rare to find honest service these days and they have both officially restored my faith in trustworthy people who are actually dedicated to providing the best service they can. It has been an absolute pleasure.
I would highly recommend this branch to everyone and definitely have a lifelong customer in me.
Thank you Martin and Thank you Marcus

Great service from Ed Webb from starting the design of my kitchen to the final stages. Nothing was too much trouble for him. The team at Dronfield are polite, friendly and knowledgeable. A great experience and I highly recommend their services

The staff at Dronfield Howdens have restored my customer satisfaction in Howdens after having to deal with a very rude woman at another branch some time ago now!
The staff from the Manager and planning staff to the counter staff are polite, helpful and really want to help. I have now sent several very satisfied customers their way, their planning expertise have taken the headache out of some of our projects for customers and saved us much time. Some of our clients have said they felt that nothing was too much trouble and their willingness to try and solve some of the technical challenges with their space was commendable.
So I wouldn't hesitate to send more customers their way because we trust them to give our customers the best experience when they are sometimes in the middle of an extension and building works. It can be difficult to have the finished build in mind and at this branch they will do all this for you, doing an on site visit to plan the room for you and views of your project from all angles. Never any problems exchanging things and they always turn up when they say they will.
My tip for kitchens.... Go to Dronfield!

Was served today by an apprentice siobhan at the Dronfield store ,she had exceptional customer service very well mannered and polite and nothing was too much trouble. Very helpful indeed.

Being a regular customer of Howdens we were disappointed to have recently experienced a number of minor issues regarding goods that have found to be damaged upon delivery, wrong or missing parts on orders placed. This has proved to be very frustrating and costly to my teams and caused unnecessary disturbance & delays to my clients. To Howdens credit, the branch manager whom we principally trade with has addressed these issues, both promptly and in a professional manner. Improvements on how we trade together have been identified & agreed and have been implemented with immediate effect.
I would like to thank Howdens for the service they provide and look forward to continuing our trading relationship with them.
Nathan Proctor.

Ash was very knowledgeable about the products & options available.
He had some excellent ideas about the layout and was approachable & friendly

Ash was extremely efficient and listened well to all that I wanted. He was good at showing me the various products and suggested lots of options too so I had a range of choice.

Excellent service from Dronfield branch from start to finish. Our contract was Ed and he was especially good.

Highly recommend Brad and his team at Dronfield Howdens. Customer service and knowledge is second to none. They always go above and beyond. 5* service

Excellent service in the dronfield depot, all the staff are so helpful and professional. Highly recommend using howdens for kitchens also as the designers are second to none and the quality is outstanding also!

As always great product and service at Dronfield.

Ash, Marcus,jack, ed

I always go to Howdens Dronfield, Roxanne is always lovely to me and Ash always helps me out with whatever I need. All the staff are kind and caring and the prices and quality are spot on

This is Tony Jinkinson, but I had to use Brads phone because I'm no good with computers

As a contractor, we purchase all our kitchens from Howdens Dronfield.

Staff, service, stock all brilliant, never any problems.

I have used the Dronfield Branch for years and all the staff are brilliant, well organised and customer focused. The manager Brad is hands on and runs his teams excellently.

Only one man sent to unload 3 heavy worktops. I am disabled so no use. Had to find a neighbour to help.

Happy, polite, super helpful staff!

Purchased a Kitchen through Howdens, Sheffield - Dronfield branch.
Super kitchen, excellent quality and fantastic delivery. On my request they even delivered the kitchen earlier than expected.

Big mention to Brad the manager very friendly and professional, pleasure to do business with.

On this occasion I only ordered a couple of larder units with doors and drawers, there was a slight miss communication on ordering however all issues were rectified efficiently and professionally.
Howdens Dronfield over the years I’ve used them have always delivered good quality at a good price! Ish. You get what you pay for.