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Howdens - Durham Reviews 75

TrustScore 4.5 out of 5

4.5

Unit 1, Cathedral Park, Belmont Industrial Estate, DH1 1TF Durham, North East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recently had our new Howdens kitchen fitted and we are delighted with the outcome. From Michael, who helped co-ordinate the design, to Gary Marshall who has made a brilliant job of the fitting. Al... See more

Rated 3 out of 5 stars

Quoted £88ish for a door before christmas, paid £111 for said door a week ago. Asked why the difference, got a rather sullen 'price rises', thats over 20% in a month to which i got no real explanation... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience from start to finish, Michael came out to measure up and we went in to see our kitchen brought to life. Very helpful and impressive technology we were able to play about with the... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5 I would. We had a kitchen design and shared this with a joiner who was recommended to us by our builder. The joiner (who was also amazing) reviewed the plans and recommende... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Cathedral Park, Belmont Industrial Estate, DH1 1TF, Durham, North East, United Kingdom

  • 0191 375 7470

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

5-star
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1-star

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Rated 5 out of 5 stars

New Fitted Kitchen with Appliances

Recently had our new Howdens kitchen fitted and we are delighted with the outcome. From Michael, who helped co-ordinate the design, to Gary Marshall who has made a brilliant job of the fitting. Also have to mention Mick who did the electrical work and Brian who did the plumbing. All were very approachable and reliable. Thank you to the whole team for such a professional job. Wouldn’t hesitate to recommend Howdens.

May 11, 2026
Unprompted review
Rated 4 out of 5 stars

Trugs

Really like the range and it's door sizes are wide ranging. Trugs are the best I've found like the handle shape as it is wide, comfortable in the hand even when heavily loaded.

April 14, 2026
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Reply from Howdens - Durham

Hello Martin,

Thank you for your positive feedback.

Best wishes, Aine

Rated 5 out of 5 stars

Good deals.

March 23, 2026
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Reply from Howdens - Durham

Hello Mr Radu Sirb,

Thank you for your feedback and for rating us 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Smooth sailing from the guys at the…

Smooth sailing from the guys at the Durham Belmont store great help and very friendly props to yous

January 12, 2026
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Reply from Howdens - Durham

Hello Bradley,

Thank you for your positive feedback about the team at the Durham Belmont store.

Many thanks, Alexandra

Rated 1 out of 5 stars

Kitchen not fit for purpose …

I bought my kitchen only 8months ago and all of the joints are going on my real wood doors. I’ve just been told by Howdens’s durham that my door is peeling because it was fitted to my dishwasher. They have replaced some of the doors after the same thing happened only a couple of months of it been fitted. I've been fitting kitchens for 27 years and made the mistake of using howdens please don’t make the same mistake

November 10, 2025
Unprompted review
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Reply from Howdens - Durham

Thank you for taking the time to share your experience with us David. Please be assured we will share your feedback internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Regards

Alexandra

Rated 5 out of 5 stars

Fabulous kitchen

If I could give more than 5 I would. We had a kitchen design and shared this with a joiner who was recommended to us by our builder. The joiner (who was also amazing) reviewed the plans and recommended Howdens to us. Best decision we have ever made. The kitchen design was far superior to the one we had originally shared and the kitchen is fabulous. We can't thank Michael Hurton enough for helping give us a kitchen of our dreams. Great quality at a great price.

November 18, 2025
Unprompted review
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Reply from Howdens - Durham

Good morning, Thank you for taking the time to write such a great review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Had a kitchen drawerwhich I couldn’t…

Had a kitchen drawerwhich I couldn’t fix, it’s abcopuple of years old just needed a new screw but was tricky to access. Dave took the whole lot apart, replaced all the screws and it’s now as good as new. Very helpful very efficient and all done with a big smile
Thanks

October 6, 2025
Unprompted review
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Reply from Howdens - Durham

Good afternoon, Thank you for taking the time to leave this review. Thanks, Alexandra

Rated 5 out of 5 stars

We went to Howdens Belmont industrial…

We went to Howdens Belmont industrial estate to order some internal doors …David was very helpful , advised us on the right hinges and handles to get ,sorted delivery out exactly as we requested and made it a very positive experience dealing with Howdens …

September 24, 2025
Unprompted review
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Reply from Howdens - Durham

Good afternoon, Thanks for reviewing our Howdens - Durham depot. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Quick and easy

Quick and easy, knowledgeable staff

September 1, 2025
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Reply from Howdens - Durham

Good afternoon, Thanks for taking the time out of your day to leave this review. Have a great day.

Rated 5 out of 5 stars

Great staff

Can’t fault the manager, staff and John the rep, who I’d spoken to the day before about setting up a trade account. All very friendly and I will be using the Durham branch whenever I can

August 22, 2025
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Reply from Howdens - Durham

Good morning, Thanks for reviewing our Howdens - Durham depot. Have a great day.

Rated 5 out of 5 stars

Great selection of materials …

Great selection of materials and loads of branches in the areas I work in.

August 11, 2025
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Reply from Howdens - Durham

Hello Keith, good morning,

Thank you for your positive feedback and for highlighting our wide selection of materials and convenient branch locations. We're pleased to hear that our services meet your needs.

Best wishes,

Rated 5 out of 5 stars

Durham branch - excellent service

The customer service was excellent from the Durham branch, and the goods arrived on time.

June 23, 2025
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Reply from Howdens - Durham

Hello K M,

Thank you for your positive feedback regarding the excellent customer service and timely delivery from our Durham branch. We are pleased to hear about your satisfaction with our services.

Best wishes,

Rated 5 out of 5 stars

Had what I wanted in stock

Had what I wanted in stock, no fuss very helpful staff

May 15, 2025
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Reply from Howdens - Durham

Hello Richard, good morning

Thank you for your positive feedback. We're pleased to hear that you found our staff helpful and that we had what you needed in stock.

Best wishes,

Rated 5 out of 5 stars

i ❤️ Joseph

joseph, the manager was super helpful, he is by far my favourite howdens manager of all time ❤️

May 8, 2025
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Reply from Howdens - Durham

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a great day.

Rated 5 out of 5 stars

Fantastic helpful staff ...and coffee n…

Fantastic helpful staff ...and coffee n biscuits....well stock with materials

April 8, 2025
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Reply from Howdens - Durham

Hello Ray, good morning,

Thank you for your kind words and for highlighting the helpfulness of our staff and the quality of our refreshments. We're delighted to hear that you found our materials well-stocked.

Best wishes,

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