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Howdens - Eastbourne Reviews 119

TrustScore 4.5 out of 5

4.7

18 Maple Road, BN23 6NY East Sussex, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

An excellent service by Lee in Eastbourne when choosing our kitchen. Lee was extremely polite and knowledgeable right from the initial home visit to when we went into the showroom to make the order.... See more

Company replied

Rated 5 out of 5 stars

Great, helpful and efficient service from Emma at Eastbourne Branch. She couldn’t have been more kind and accommodating to a daft old lady who had ruined a dishwasher door . All sorted now !

Company replied

Rated 5 out of 5 stars

I think the service you receive in Howdens (Eastbourne branch) is second to none, from the moment I walk in their door, I'm treated with a lovely, warm & friendly greeting or a bit of jolly banter &... See more

Company replied

Rated 5 out of 5 stars

I mostly use Eastbourne or Portslade branch. Howdens staff at both locations are always helpful and easy to deal with. Invariably have what you need in stock. Competitive prices. Can't ask for mor... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 18 Maple Road, BN23 6NY, East Sussex, South East, United Kingdom

  • 01323 733 285

4.7

Excellent

TrustScore 4.5 out of 5

119 reviews

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Rated 5 out of 5 stars

Very reliable.

Very reliable.

April 29, 2026
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello MJanky,

Thank you for your feedback and for rating us 5 stars.

Best wishes, Alexandra

Rated 5 out of 5 stars

Quick delivery

Quick delivery , Professional survey from start to finish

January 26, 2026
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello John Smith, I am sure the team will be pleased to read your kind words! All the best, Alexandra

Rated 4 out of 5 stars

Very good customer service

Very good customer service. Just disappointed about the bedroom range

October 31, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Julie,

Thank you for your feedback and for highlighting our customer service.
Best wishes, Alexandra

Rated 5 out of 5 stars

Both Len and Russell were very…

Both Len and Russell were very knowledgeable across their product range - always willing to go the extra mile to help

October 6, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Paul,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. Thank you for experience

October 2, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Good afternoon, Thank you for taking the time to write such a great review. Have a great day.

Rated 5 out of 5 stars

Excellent service

The staff are always more than helpful! always happy and cheerful.

July 29, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Kevin, good morning

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff have been helpful and cheerful during your visits.

Best wishes,

Rated 5 out of 5 stars

Thank you Emma

Great, helpful and efficient service from Emma at Eastbourne Branch.
She couldn’t have been more kind and accommodating to a daft old lady who had ruined a dishwasher door . All sorted now !

July 26, 2025
Unprompted review
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Janet,

Thank you for your kind words about Emma and the service you received at our Eastbourne branch. We're delighted to hear that everything was sorted to your satisfaction.

Best wishes,

Rated 5 out of 5 stars

Staff are amazing

Staff are amazing, good quality products, reasonably priced

July 9, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello, good morning Customer,

Thank you for your kind words and for taking the time to share your positive experience with us. We're delighted to hear that you are satisfied with our staff, products, and pricing.

Best wishes,

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good quality products.

June 27, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Jeff,

Thank you for your kind words about our staff and products. We are pleased to hear that you had a positive experience with us.

Take care and have a lovely day!

Rated 5 out of 5 stars

Howdens Eastbourne

Very easy to order on line and the staff are very friendly and helpful

June 23, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Victor,

Thank you for your kind review. We're pleased to hear that you found the online ordering process easy and our staff friendly and helpful.

Take care!

Rated 5 out of 5 stars

Couldn't be more helpful

Couldn't be more helpful. Excellent service

June 19, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello LEENOR LTD,

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you found our service excellent and helpful.

Best wishes, Howdens - Eastbourne Team

Rated 5 out of 5 stars

I mostly use Eastbourne or Portslade…

I mostly use Eastbourne or Portslade branch. Howdens staff at both locations are always helpful and easy to deal with. Invariably have what you need in stock. Competitive prices. Can't ask for more.

May 23, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Gail,

Thank you for your kind words and for choosing our Eastbourne and Portslade branches. We're pleased to hear that our staff and services meet your expectations.

Best wishes,

Rated 5 out of 5 stars

Gosh !

Your the best xxx

April 29, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Jonathan,

Thank you for your kind words and for taking the time to leave us a review. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Internal doors

Very quick service and helpfull staff..very nice place yo purchase doors kitchens and hardware...

April 16, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Christopher, good morning

Thank you for your positive feedback. We're pleased to hear that you found our service quick and our staff helpful.

Best wishes,

Rated 5 out of 5 stars

Always go above and beyond to help you…

Always go above and beyond to help you out.. there app is also extremely handy to use..and customer service is always top notch

April 7, 2025
Howdens - Eastbourne logo

Reply from Howdens - Eastbourne

Hello Ash, good afternoon

Thank you for your kind words and for highlighting our app and customer service. We're delighted to hear that you find our services helpful.

Best wishes,

Rated 4 out of 5 stars

I was told the item would be saved…

I was told the item would be saved because the Eastbourne store was going to ring ahead and save it. This didn't happen, although the product was in stock and available.

April 1, 2025
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Reply from Howdens - Eastbourne

Good morning, Thanks for reviewing our Howdens - Eastbourne depot. Take care and have a lovely day.

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