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Howdens - Egham Reviews 77

TrustScore 4.5 out of 5

4.5

Unit 12, Egham Business Park, Ten Acre Lane, TW20 8RJ Egham, London, GB


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Rated 5 out of 5 stars

We had a great experience with Dalia at Howdens Egham. She was helpful, knowledgeable, and professional from start to finish, making the whole process smooth and stress-free. Our order arrived compl... See more

Company replied

Rated 5 out of 5 stars

The "new kitchen" journey is a tough one, its not a weekly event, nor yearly for that matter. So with ever changing designs, regulations, technologies, etc, its a minefield. Fortunately for me Dalia... See more

Company replied

Rated 3 out of 5 stars

i purchased on finance 2 items paid my account in full for both items after being threatened with legal action via a letter and emial back in april and today i recieved a new bill threatening me with... See more

Company replied

Rated 5 out of 5 stars

Dalia (Egham branch) has been exceptional. She has been friendly, helpful and professional throughout the process. Dalia was clearly extremely knowledgeable about the products available and offered... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 12, Egham Business Park, Ten Acre Lane, TW20 8RJ, Egham, London, United Kingdom

  • 01784 438 248

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

Terry- great service & helpful

Terry who works at Egham/ Staines branch deserves more than 5 stars. That man went extra mile to help me allocate my Howdens tap part. He is definitely trustworthy and great example for others in CS field. Great service, thank you.

January 13, 2025
Unprompted review
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Reply from Howdens - Egham

Hi there Wioleta Baranowska, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

Great service

Great service, pleasant staff, couldn't wish for more.

October 29, 2024
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Reply from Howdens - Egham

Good morning Sean William Property Services, I am sure the team will be pleased to read your kind words! Thank you for your five-star review.

Rated 5 out of 5 stars

Lovely kitchen, loads of storage

My new kitchen was designed by Dahlia at Egham branch and all went really well. Dahlia is clearly very experienced and knew pretty much from the beginning what would and wouldn’t work. That didn’t stop me from trying to fit into this small kitchen far more than was possible mind, but she was calm and polite always.
And the result is just lovely - much better than I had expected and there is just so much storage now.
Many many thanks.

October 14, 2024
Unprompted review
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Reply from Howdens - Egham

Good morning Debbie, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

Great service

Great service
Very friendly staff
Fast delivery
Very good quality and reasonable price

September 28, 2024
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Reply from Howdens - Egham

Good afternoon Silviya, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Dalia - Egham

From my first interaction with Dalia at the Egham branch in August until the actual delivery of my new kitchen today, l was extremely well looked after. Dalia showed great professionalism and detailed understanding during both the site visit and the design phases. She had useful insights based on her lengthy sales experience. Overall, Dalia is an expert and one you can rely on to get things done.

October 4, 2024
Unprompted review
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Reply from Howdens - Egham

Hello Arnie, Thanks for taking the time out of your day to leave this review. Best wishes. Cha

Rated 5 out of 5 stars

Always very helpful and friendly staff…

Always very helpful and friendly staff at Egham. Great Deals & Great customer service too !!
Had slight issue with a dishwasher bought over a year ago , Howdens team at Egham arranged an engineer that day to call and was repaired within 2days no issues . Thank you .

August 20, 2024
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Reply from Howdens - Egham

Good morning, Thank you for your feedback on our Howdens - Egham depot. Many Thanks. Cha

Rated 5 out of 5 stars

Howdens Egham

We’ve had a number of recent large orders from Howdens. For this one we switched branches to Howdens Egham where Dalia looked after us well. We had a showroom visit going over the myriad of details in our kitchen and fitted wardrobe order. Everything was delivered on time and various subsequent interactions have been dealt with well by Dalia

March 20, 2024
Unprompted review
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Reply from Howdens - Egham

Good morning Stephen, Thank you for leaving this 5* rating. It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Dalia from the Egham Branch

Dalia from the Egham branch helped us design a beautiful kitchen and was extremely patient and understanding in us changing the design multiple times.

May 1, 2024
Unprompted review
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Reply from Howdens - Egham

Good morning Ellie, Thanks for leaving this 5 star review for the Howdens - Egham depot, I am sure the team will be pleased to read your kind words! Best wishes, Alan.

Rated 5 out of 5 stars

Dalia was great

Dalia was great, kept up with my changing requirements and has been super helpful throughout installation

April 26, 2024
Unprompted review
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Reply from Howdens - Egham

Hi Matthew, Thank you for leaving this 5* rating. Have a great day.

Rated 5 out of 5 stars

Professional and efficient

Dalia helped with our kitchen. Our experience was good. Dalia understood and explained the issues our kitchen had in terms of fitting the units. Worked with the builders to ensure no issues arising on site while fitting. Kitchen looks great and I have more space and work surfaces. Very happy with the service.

April 19, 2024
Unprompted review
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Reply from Howdens - Egham

Hi Sara, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Howden's Egham

It was great working with Dalia, from the Egham branch. We ordered a kitchen and appliances through her, she provided us with all the information and support we required. We are extremely happy with our new kitchen. We can only thank Dalia for all her help with our new kitchen!

March 27, 2024
Unprompted review
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Reply from Howdens - Egham

Hi, Thanks for leaving this 5 star review for the Howdens - Egham depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Experienced Designer- Excellent customer service

Experienced Designer
Stock availability and speedy delivery
Well made cabinets
I am a returning customer having had my new kitchen from Howdens in March 23 and now adding an extra cabinet following changes made.
The designer was Dalia Sabri, her product knowledge and attention to detail was impressive. She designed my kitchen tirelessly showing me all the options with so much care as if it were her own. The whole team at Egham provide excellent customer service,

January 16, 2024
Unprompted review
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Reply from Howdens - Egham

Hi, Thanks for leaving this 5 star review for the Howdens - Egham depot! Best wishes, Tash

Rated 5 out of 5 stars

Dalia is great

Dalia is great! She is efficient and professional in her approach. Nothing is too much trouble and always available with varying options on any concerns I had.

thank you for the great service !

Egham Branch

January 8, 2024
Unprompted review
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Reply from Howdens - Egham

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Products were delivered damaged.

Products were delivered damaged.
Products were missing.
Replacement products were damaged and were also not in stock when they were meant to be.

October 30, 2023
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Reply from Howdens - Egham

Thank you for your feedback, James. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

getting a kitchen

You have a very good manger in there she knows wot she doing making very easy to talk to someone that's understood me quickly and it more very good very happy with that branch over the moon

November 1, 2023
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Reply from Howdens - Egham

Hi Peter, Thanks for leaving this positive review. Have a lovely day! Tash.

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