We had a great experience with Dalia at Howdens Egham. She was helpful, knowledgeable, and professional from start to finish, making the whole process smooth and stress-free. Our order arrived compl... See more
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Unit 12, Egham Business Park, Ten Acre Lane, TW20 8RJ Egham, London, GB
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We had a great experience with Dalia at Howdens Egham. She was helpful, knowledgeable, and professional from start to finish, making the whole process smooth and stress-free. Our order arrived compl... See more
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The "new kitchen" journey is a tough one, its not a weekly event, nor yearly for that matter. So with ever changing designs, regulations, technologies, etc, its a minefield. Fortunately for me Dalia... See more
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i purchased on finance 2 items paid my account in full for both items after being threatened with legal action via a letter and emial back in april and today i recieved a new bill threatening me with... See more
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Dalia (Egham branch) has been exceptional. She has been friendly, helpful and professional throughout the process. Dalia was clearly extremely knowledgeable about the products available and offered... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Unit 12, Egham Business Park, Ten Acre Lane, TW20 8RJ, Egham, London, United Kingdom
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I absolutely love my kitchen from Howdens! It makes my house exactly how I wanted it. Dalia was very helpful and patient with us as we kept changing ideas on what we wanted but finally we managed to create the kitchen of our dreams! Thanks a lot

Reply from Howdens - Egham
How to lose a customer !!!
I am just in the process of renovating my house and was told by my builder to go into my local HOWDEN in EGHAM for the bits I needed and to look at getting someone round to measure up for my new kitchen and utility room. When I arrived and parked my car at the store the first thing woman standing outside was vaping and talking and swearing on her mobile phone right near by the entrance door my first impression was that she was a customer but it turned out he was in fact the store manager (NIKKI). I waited inside the showroom for about 5 mins with no other staff around and the manager looking at me through the door every now and again. she eventually came in and said (with no apology that I had been kept waiting) what do you need hun? I told her I needed a price for a couple of door and booking a home survery . she stood at the computer for what felt like about 3 mins getting more and more frustrated as she hit some pens and she kept asking the same questions saying pardon me in funny way!
It is Extremely Rude & Very Poor Customer Service from management Nikki. Then this is not the place to go as the Kitchens aren’t cheap, so when ordering something as big as this and spending as much money as we will be, we expect some form of assistance and customer service. I’m completely baffled how they achieve kitchen sales at all!
I however will be taking my business elsewhere, and supporting businesses - who DONT ignore customers of particular races.
How rude and disrespectful to a potential new client.dont go to Howdens Egham

Reply from Howdens - Egham
spent a decent amount the past year on a full house renovation, Kitchen, doors and second fix materials. The kitchen had a couple of items missing and it was the ease and speed getting the items that impressed the most & they were free of charge as it was there mistake. If you want amazing customer service before and after you've spent your money try Howdens.

Reply from Howdens - Egham
I have pick up some doors and to return is difficult because they have some small scratches. When I pick them I not look to them and can’t approve,

Reply from Howdens - Egham
Always well looked after at the Egham branch
great team there.

Reply from Howdens - Egham
Great service and nice people to do business with thanks

Reply from Howdens - Egham
Started not so good but all worked out in the end thanks to harry

Reply from Howdens - Egham
Extremely helpful, knowledgeable staff, extensive stock levels,of good quality and prices

Reply from Howdens - Egham
This is a complaint about your staff that came to measure our kitchen. We found him rude and unpleasant. I consider him a racist too. He seems to direct us to the cheap kitchen. I can only assume he thinks black people have no money. When he visited use he was obnoxious in the way he spoke and his poor manner and attitude. I am disgusted such a man is employed by Howdens. He made us feel he is doing us a favour. He may have forgotten there are many companies that supply kitchen. Howdens need to employ staff that are from 2022 not one that come from the stone age. Your staff need training on different ethnic groups. Not all back people are on benefits or low income. The continent of Africa has super rich people. Every country has rich and poor people. I have not used Howden in Egham before and I would not use them again. Howden needs to get rid of the worker that deals with the kitchens. He is rude and ignorant.

Reply from Howdens - Egham
I use Sunbury branch these days and Jack the manager will go the extra mile to help he's a credit to the company

Reply from Howdens - Egham
Neil Fraser at the egham branch did his job superbly.
Not only did he accommodate all the changes my wife and myself made but he was quick and very efficient in designing the kitchen.
All alterations were welcomed with a positive attitude

Reply from Howdens - Egham
Whether it’s a box of screws or a whole kitchen always a great service from the Egham branch. Plenty of room to park too

Reply from Howdens - Egham
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