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Howdens - Exeter Reviews 122

TrustScore 5 out of 5

4.8

Units C & E, Dunns Business Centre, Trusham Road, EX2 8RL Devon, South West, GB


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Rated 5 out of 5 stars

Visited Howdens Exeter on Saturday WOW, what fantastic service. They went well beyond to help my mum choose her perfect kitchen, no time restraint or hassle nothing was too much trouble to show... See more

Company replied

Rated 5 out of 5 stars

Howdens got some design and supply wrong , but as they want to take care of their customers and don’t shy away from their mistakes , they treated us amazingly well. Beyond that which one expects of... See more

Company replied

Rated 5 out of 5 stars

Just had a Howdens kitchen fitted with which we are very pleased. The whole experience with the Exeter depot has been excellent from start to finish. Every person that we have encountered in Howdens h... See more

Company replied

Rated 5 out of 5 stars

The whole team at Marsh Barton branch were welcoming, friendly and informative. Supportive and realistic with kitchen selection, kept up to date via email and telephone Joe went above and beyond h... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units C & E, Dunns Business Centre, Trusham Road, EX2 8RL, Devon, South West, United Kingdom

  • 01392 413 446

4.8

Excellent

TrustScore 5 out of 5

122 reviews

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Rated 5 out of 5 stars

Friendly

Friendly, helpful and patient!

April 18, 2022
Howdens - Exeter logo

Reply from Howdens - Exeter

Hello Christopher, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Another great kitchen

Another great kitchen design and supply from Newton Abbot
Thank you Kevin Hill again
Great service

April 14, 2022
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Reply from Howdens - Exeter

Good afternoon, Thanks for leaving this positive review. Have a great day, Tash.

Rated 5 out of 5 stars

As always

As always, efficient service , good products well trained helpful staff
Top company

March 22, 2022
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Reply from Howdens - Exeter

Good afternoon, Thanks for reviewing our Howdens – Exeter depot. All the best, Tash.

Rated 5 out of 5 stars

Neil was excellent in showing us…

Neil was excellent in showing us different kitchen options and flooring solutions.
He gave us a lot of his time and was extremely helpful

March 9, 2022
Unprompted review
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Reply from Howdens - Exeter

Hello Derek, Thanks for reviewing our Howdens – Exeter depot. Have a great day, Tash.

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff. From the design of the kitchen right through to delivery was second to none. The staff even went out of their way when I had a few queries after the kitchen was fitted.

March 5, 2022
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Reply from Howdens - Exeter

Hi there Mark, Thanks for reviewing our Howdens – Exeter depot. Have a great day, Tash.

Rated 5 out of 5 stars

Have been using the Exeter Marsh Barton…

Have been using the Exeter Marsh Barton branch since it opened, always helpful friendly staff. Nine times out of ten stock is available to take away on that day, very few places do this especially with kitchens.

November 28, 2021
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Reply from Howdens - Exeter

Hi, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Ellie.

Rated 5 out of 5 stars

Excellent service the whole way…

Excellent service the whole way through!
Joe the sales advisor/kitchen designer at marsh Barton depot was great and very very helpful! Would highly recommend

November 21, 2021
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Reply from Howdens - Exeter

Hi Rebecca. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Ellie.

Rated 3 out of 5 stars

i Have used Howdens for many years

i Have used Howdens for many years , but there main problem is the staff must be taught to lie to there customers , as every time they harass me to have a kitchen by the end of month i ask if they have every thing already for the delivery and they say yes it turns up and not of of what is ordered turns up
i have recently ordered a kitchen from Exeter branch , they pestered me to have the kitchen on there books by the end of October i assume so it showed up on there books , so they said they would deliver on 2nd Nov , so i said ok as long as you have all of the kitchen in stock to dispatch and they said Yes, it turned up and i have still being chasing the missing carcases , sink , extractor oven etc so it has cost me money again to have staff standing around , not happy , i had a very big kitchen delivered form Magnet a few months ago and every thing turned up as they said ? do you not value your customers , jon king

November 11, 2021
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Reply from Howdens - Exeter

Thank you for bringing this matter to our attention, Jon. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 4 out of 5 stars

Splashback

Unfortunately you didn't have the size glass splashback I required.

November 8, 2021
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Reply from Howdens - Exeter

Thank you for your feedback, Nigel. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Steve at the marsh Barton branch is…

Steve at the marsh Barton branch is always helpful, I’ve used howdens for a few years now and the service I have received is above and beyond any other company.

November 8, 2021
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Reply from Howdens - Exeter

Hi Caroline. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Howdens error rectified within hours of…

Howdens error rectified within hours of being advised including collection and delivery.

November 1, 2021
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Reply from Howdens - Exeter

Hi John. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. I am a semi retired sole trade and my spend is certainly down compared to other trade accounts but I am treated no different and this is a refreshing change.
Well done to all at Exeter Marsh Barton.

November 1, 2021
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Reply from Howdens - Exeter

Good morning, thank you for leaving a 5* review. We're sure that the team at the Exeter Marsh Barton depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Bought some new worktops for our…

Bought some new worktops for our kitchen to install myself. Great service as always. Big thanks to Luke who went above and beyond to try and source a splash back which unfortunately was no longer stocked. Will continue to use Howdens for any future renovations or projects. Many thanks.

October 11, 2021
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Reply from Howdens - Exeter

Hi, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 4 out of 5 stars

Howdens Marsh Barton Exeter

Bought a kitchen from Howdens this summer. There was a problem with one of the measurements on the plan being wrong but this was sorted and the design changed and one of the cabinets swapped within a day of us realising. We had a fair few problems with some items in the delivery being wrong and a bit of wait for some items to be replaced but every member of staff we dealt with was professional, helpful and went above and beyond to sort the problems. We had some invaluable advice from Neil and overall now it's done the kitchen is great value and looks really good.

October 9, 2021
Unprompted review
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Reply from Howdens - Exeter

Good morning Annie, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

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