Top service again, I popped in on the off chance to see if a door I had ordered was in but they had one in stock! Brilliant service from all the guys and girls👍👍
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Top service again, I popped in on the off chance to see if a door I had ordered was in but they had one in stock! Brilliant service from all the guys and girls👍👍
Company replied
Everyone at Howdens (Filton) is always so helpful - from staff at the front desk, to people I asked a random question to in the warehouse. Miffy in the kitchen department was so helpful, knowledgeable... See more
Company replied
Howdens Filton were an absolute pleasure to deal with. Their products and the range available are fantastic. Martin the Manager and Assistant Manager Joe were professional from start to finish and cou... See more
Company replied
Fantastic experience and brilliant service. Matthew is beyond helpful, friendly and professional. Miffy is amazing and goes the extra mile. Thank you howdens filton. Always my go to place moving forw... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Station Road, BS34 7JW, Bristol, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All of the staff at the Filton branch have a vast knowledge of products and are always helpful when selecting products

Reply from Howdens - Filton

Reply from Howdens - Filton
Everyone at Howdens (Filton) is always so helpful - from staff at the front desk, to people I asked a random question to in the warehouse. Miffy in the kitchen department was so helpful, knowledgeable and responsive to my daily emails and changing tastes. I will recommend Howdens to anyone in the future.

Reply from Howdens - Filton
Great team in Filton, lovely to deal with and the experience was fab from start to finish.

Reply from Howdens - Filton
Amanda at Filton was really good easy to deal with and very helpful
Great service from Howdens and a good price

Reply from Howdens - Filton
Matt from the Filton branch was great, very quick to respond and excellent customer service.

Reply from Howdens - Filton
Filton Branch in Bristol is very poorly run.
I always use Yate but customer knew the designer in Filton.
I won't be working on a Filton designed kitchen again.
As a footnote, there are never enough staff on the sales desk

Reply from Howdens - Filton
Awful customer service almost start to finish. Designer was fine until they messed up the order. From then. horrific delivery experience, multiple items missing and lots delivered not even matching the design. Poor communication on trying to resolve and manager trying to blag his way out of it with incorrect statements. Not replying to emails then quereying invoices then threatening to suspend the account via the tradesman. Shafting you on return credit amount on items you didnt even order/match design in the first place. Incompetent and apathetic at multiple levels.

Reply from Howdens - Filton
Staff at your Filton center are very knowledgeable, helpful and efficient.

Reply from Howdens - Filton
I have used used Howden for years and have always been impressed with the service

Reply from Howdens - Filton

Reply from Howdens - Filton
I can only praise the help given to us while planning our kitchen. Nothing has been too much trouble for them, though I know I’ve been unsure about aspects and changing my mind quite a bit!
Our planner Joe is outstanding!
Thank you!!

Reply from Howdens - Filton
helpful and knowledgeable staff, good range of products available

Reply from Howdens - Filton
Good quality doors and good price and a very good stuff

Reply from Howdens - Filton
Many issues in relation to this kitchen very disappointed with the experience.

Reply from Howdens - Filton
Fantastic experience and brilliant service. Matthew is beyond helpful, friendly and professional. Miffy is amazing and goes the extra mile. Thank you howdens filton. Always my go to place moving forward.

Reply from Howdens - Filton
My visit to Howdens was made enjoyable because the team was very welcoming and very helpful. They also were very knowledgable about the products. A good fun experience all round.

Reply from Howdens - Filton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.