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Howdens - Filton Reviews 

75
TrustScore 4.5 out of 5

4.5

Station Road, BS34 7JW Bristol, South West, GB


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Rated 5 out of 5 stars

Top service again, I popped in on the off chance to see if a door I had ordered was in but they had one in stock! Brilliant service from all the guys and girls👍👍

Company replied

Rated 5 out of 5 stars

Everyone at Howdens (Filton) is always so helpful - from staff at the front desk, to people I asked a random question to in the warehouse. Miffy in the kitchen department was so helpful, knowledgeable... See more

Company replied

Rated 5 out of 5 stars

Howdens Filton were an absolute pleasure to deal with. Their products and the range available are fantastic. Martin the Manager and Assistant Manager Joe were professional from start to finish and cou... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience and brilliant service. Matthew is beyond helpful, friendly and professional. Miffy is amazing and goes the extra mile. Thank you howdens filton. Always my go to place moving forw... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Station Road, BS34 7JW, Bristol, South West, United Kingdom

  • 0117 338 0500

4.5

Excellent

TrustScore 4.5 out of 5

75 reviews

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4.5

All reviews

(75)

8,967 reviews in the last 12 months

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Rated 1 out of 5 stars

2 pieces of worktop delivered with…

2 pieces of worktop delivered with manufacturer defects.
Sale manager tried to deny and assumed it was damaged caused by customer.
After some heated arrangements he
agreed to have 1 piece replaced and the other piece at 80% discount after.
Took over 6 months for it to happen and had to turn up to speak to same manager personally again which he only refunded less than 30% of the original purchase price.

December 5, 2022
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Reply from Howdens - Filton

We're sorry you have been disappointed by your experience, David. Please be assured we will raise your comments with the Filton depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very helpful and professional staff

Very helpful and professional staff. Very patient and allowed several changes in the design. All was ordered and arrived in time as was agreed. Would recommend.

December 7, 2022
Unprompted review
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Reply from Howdens - Filton

Hello, Thanks for reviewing our Howdens – Filton depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Thank you to the Filton team for their…

Thank you to the Filton team for their help in maximising storage and making my rather tiny kitchen look brilliant. Joe was really helpful, he listened to my various "helpful suggestions", took them on board and then made them actually work. Would highly recommend the Filton team and Howdens to anyone looking for a kitchen. They were also great at helping me when my tradesperson didn't show up on day one of the project with zero notice or follow up communication, so thank you again Howdens, all round top service from their team.

November 1, 2022
Unprompted review
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Reply from Howdens - Filton

Hi there Clare, Thanks for leaving this 5 star review for the Howdens – Filton depot! Take care and have a lovely day, Tash.

Rated 1 out of 5 stars

Brought a customer into Howdens to get…

Brought a customer into Howdens to get a quote and install via myself. Howdens thought it wise to sell direct to customer and not even get the quote or call me to ask if this was okay . Only found out after invoices being sent to my email . Also when approached with this issue they didn’t resolve the issue . Very poor customer support to the trade

November 1, 2022
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Reply from Howdens - Filton

Thank you for bringing this matter to our attention, Craig. Please be assured we will raise your comments with the Filton depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good knowledgeable agent.

Good knowledgeable agent.. very helpful staff in store. Quality products

October 26, 2022
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Reply from Howdens - Filton

Hi, Thanks for reviewing our Howdens - Filton depot. Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

Good company

Good product, excellent staff, good showroom, great delivery service, let down by online system, where it is difficult to find information on prices and specifications.

August 14, 2022
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Reply from Howdens - Filton

Hello Martin, Thank you for taking the time to leave this review. Depots manage pricing themselves, however, you can view your confidential trade prices on our website by logging in to your online account management area here: https://www.howdens.com/log-in-register. If you're not already registered, signing up is quick and easy! All the best

Rated 1 out of 5 stars

Kitchen was ordered 2 weeks before …

Kitchen was ordered 2 weeks before delivery 29.04.22 and a time slot booked for after 3pm .had a email on the day of delivery to say delivery van was finishing at 12pm,so had to pull off another job but kitchen turned up at 3pm,but only 1 worktop arrived ,not told about this, so had to go back on the 6.5.22 to fit second unit at a cost to myself and the customer as she could not use the kitchen (only a 2 day fit out) first and last time I'll be using filton bristol branch

May 29, 2022
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Reply from Howdens - Filton

Thank you for bringing this matter to our attention, Robert. Please rest assured we will share your comments with the Filton depot. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes

Rated 5 out of 5 stars

Excellent and helpful every time

Staff are always extremely helpful and it’s reassuring to have a great business relationship with this branch in particular!

February 25, 2022
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Reply from Howdens - Filton

Good afternoon, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Awesome Team

Awesome Team! :)

February 2, 2022
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Reply from Howdens - Filton

Hi Emily, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Filton Bristol

The team at the Filton Branch are always very helpful and friendly. Ordered goods arrive on time and are always ready for collection when you pick up from store.

January 29, 2022
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Reply from Howdens - Filton

Good afternoon Kevin, Thank you for your feedback on our Howdens – Filton depot. It's great to read your comments. Have a great day, Tash.

Rated 5 out of 5 stars

Great service

Use howdens regularly , Matt. Julie and the rest of the team have been brilliant and very helpful.
Joe the kitchen planner has designed lots of kitchens for myself and my customers and always been very accurate and very helpful .
Great service

December 15, 2021
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Reply from Howdens - Filton

Good afternoon, thank you for leaving a 5* review. We're sure that the team at the Filton depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Very friendly staff fast and effective…

Very friendly staff fast and effective service would highly recommend

November 11, 2021
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Reply from Howdens - Filton

Good afternoon, thank you so much for leaving this 5* review for our Filton depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

I’ve shopped with Howdens for years..

I’ve shopped with Howdens for years..
And have always been treated very fair.
The overall service is brilliant.
Anything you need to complete a kitchen or job,
They’ll go out there way to make sure you have everything,
Even if they send a driver to Cardiff for a door..
Pretty good Right..

November 9, 2021
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Reply from Howdens - Filton

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

Rated 5 out of 5 stars

Very helpful phone service

Very helpful phone service - overall good experience

November 2, 2021
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Reply from Howdens - Filton

Hi Adam, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

filton bristol

first class service

August 21, 2021
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Reply from Howdens - Filton

Hi Roger, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

Good service good stock good products…

Good service good stock good products and good prices...what’s not to like 😁

July 23, 2021
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Reply from Howdens - Filton

Good afternoon Geoff, thank you so much for leaving this 5* review for our Filton depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

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