I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... See more
Company replied

Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ Hertfordshire, East Anglia, GB
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I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... See more
Company replied
I would like to say how impressed I am with Howdens, Hemel Hempstead. I had an oven issue that I was having trouble getting repaired. I contacted Howdens as I had previously purchased my oven from the... See more
Company replied
Howdens quoted very competitively for a very high quality £30k kitchen and were very helpful and great in coming up with unusual design ideas. The negotiated prices were unbeatable. One slight problem... See more
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I have used Howdens, Hemel Hemptsead for numerous projects over the last three years and after a shaky start with a stroppy manager the guys have been fantastic every since.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ, Hertfordshire, East Anglia, United Kingdom
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We experienced a high pressure sales appointment promising the world and after payment no support at all. On our visit we experienced the old fashioned sales pressure to sign and pay deposit before the apparant sale ended. I left the appointment after refusing to pay an immediate deposit there and then only to be sworn at by one of the sales staff. I decided to make an official complaint.
We were convinced by Howdens to attend a further appointment with a different sales rep. We did. We designed. We ordered. We paid.
However the whole experience has turned into a complete nightmare. Howdens management now offering no after sales support at all. They have our money!!
The staff at Howdens are placed under huge pressure to meet targets. Such a shame guys. Tread carefully.

Reply from Howdens - Hemel Hempstead
I’ve purchased 2 personal kitchens from Howdens in Hemel Hempstead over the last 10 years in my previous and current house and although most if not all of the staff have changed in that period I can honestly say that all staff members are extremely helpful, polite, friendly, and professional. I have got to know the current team quite well over the last few months from Allan the designer, store personnel such as Zoe, Luke, and Neil, and Harry in the warehouse, (have dealt with a few others but unfortunately never got their names) all of who have been extremely helpful whether that be in person or over the phone.
Howdens quality of products is also very good and never had a problem with items fitting together etc (just problems with the kitchen itself such as wonky walls and awkward positioned pipework etc! 😄)
I’d highly recommmend Howdens Hemel Hempstead to anyone, for quality of products and excellent customer service,

Reply from Howdens - Hemel Hempstead
Every time I make a purchase from my local Howdens, the experience is made better and easier due to the knowledge of all their products by the staff, giving a friendly service and a great back up service, even just by answering technical questions.
I would highly recommend anyone to Howdens.

Reply from Howdens - Hemel Hempstead
I would like to say how impressed I am with Howdens, Hemel Hempstead. I had an oven issue that I was having trouble getting repaired. I contacted Howdens as I had previously purchased my oven from them, and they helped me in my hour of need. They took all the stress out of dealing with a repair company that after 4 long weeks, had not returned calls or ordered my correct part. I want to say thank you Howdens, Hemel Hempstead!!

Reply from Howdens - Hemel Hempstead
The salesman went out of his way to find a more economical way to provide the product I needed.

Reply from Howdens - Hemel Hempstead
Great eperiance and always good offers, far better then other competitors

Reply from Howdens - Hemel Hempstead
CALLED IN FOR TWO WORKTOPS HAD THEM BOTH IN STOCK.
GUYS LOADED THEM FOR ME.
EXCELLENT SERVICE.

Reply from Howdens - Hemel Hempstead

Reply from Howdens - Hemel Hempstead
They are very friendly team, willing to help you solve any problem. Nice and happy team. Definitely will be back there again.

Reply from Howdens - Hemel Hempstead
Great service, great customer service. John who helped me design the kitchen was very informative and a great help. Would definitely use again

Reply from Howdens - Hemel Hempstead
I have used Howdens, Hemel Hemptsead for numerous projects over the last three years and after a shaky start with a stroppy manager the guys have been fantastic every since.

Reply from Howdens - Hemel Hempstead
I received a warm welcome and was helped well to set up an account again.
They worked hard to get the materials I needed urgently, in relatively quick time. Pricing was fair.
I am however disappointed with the website and online account system.
It's too difficult to navigate to items I need to quote for or get pricing. Say a kitchen cabinet or something I need to get a look at and price for a quote for clients at work.
I find it so frustrating.
Why can't you have a simple catalogue that you can browse through with price list available for the trade??
Or do you already have this and I'm missing it online?

Reply from Howdens - Hemel Hempstead
Horrible service. Send emails about my online account but no reply. Next day delivery service is like next week delivery service.

Reply from Howdens - Hemel Hempstead
Very friendly and helpful staff super fast service always have some great deals I'm really happy customer

Reply from Howdens - Hemel Hempstead
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