I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... See more
Company replied

Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ Hertfordshire, East Anglia, GB
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I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... See more
Company replied
I would like to say how impressed I am with Howdens, Hemel Hempstead. I had an oven issue that I was having trouble getting repaired. I contacted Howdens as I had previously purchased my oven from the... See more
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Howdens quoted very competitively for a very high quality £30k kitchen and were very helpful and great in coming up with unusual design ideas. The negotiated prices were unbeatable. One slight problem... See more
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I have used Howdens, Hemel Hemptsead for numerous projects over the last three years and after a shaky start with a stroppy manager the guys have been fantastic every since.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ, Hertfordshire, East Anglia, United Kingdom
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Really good service and i,ed highly recommend them.

Reply from Howdens - Hemel Hempstead
My account balance Is very unclear can’t work out how much is due

Reply from Howdens - Hemel Hempstead
Howdens quoted very competitively for a very high quality £30k kitchen and were very helpful and great in coming up with unusual design ideas. The negotiated prices were unbeatable. One slight problem was that their system does not clearly indicate where items are located. All that is provided is a total 'kit list' but my joiners and I worked it out in the end and Howdens staff were always available to help and advise. Amazingly, there were no mistakes or issues that I could not overcome on site, so I really rate them highly. I am a self-builder and also work in the construction industry.

Reply from Howdens - Hemel Hempstead
I was off work having fallen from a ladder when my account was due for closure. I couldn't get to the store so Zoe arranged for a small order to be delivered to keep my account open. She has been very helpful.

Reply from Howdens - Hemel Hempstead
The support from the Hemel Hempstead Store was excellent, and delivery of all materials was on-time even after amending the order.

Reply from Howdens - Hemel Hempstead
Our kitchen was designed, supplied and fitted by a recommended Howdens kitchen fitter so all goes back to the Howdens name. I was in utter shock when after just 4 months as I was cooking in the kitchen the glass splash back behind the hob exploded!! this item is meant to be (according to their website) a heat resistant backsplash in an area where there is lots of heat!! its simple this item in simply not fit for purpose. I complained to the local branch where we were told its all your fault as that item can only take a certain temperature which we were never told about, there can't be any direct heat to it which again we were never told about. all I have been told is hob is installed too close to splash back again installed by a Howdens recommended kitchen fitter and pan being used was too big! once again item is not fit for purpose!! NEVER AGAIN USE HOWDENS

Reply from Howdens - Hemel Hempstead
All staff were very helpful and nothing was too much trouble. Good all round experience.

Reply from Howdens - Hemel Hempstead
Howdens Hemel Hempstead are first class, Luke, Reese and the team are always there to help and advise.

Reply from Howdens - Hemel Hempstead
Waited at counter for service approx 3.45 pm saw staff members moving around and they saw me but was totally ignored and left at approx 4.15 unserved .

Reply from Howdens - Hemel Hempstead
This is a very much belated review.
I chose Howdens over at least 5 other kitchen company because the very way they dealt with my requirements in all respect and the designer (Reece Jenkins) was an expert and in doing the best design for us he was extremely helpful and patient with all the changes we introduced before design completion. Very quality units

Reply from Howdens - Hemel Hempstead

Reply from Howdens - Hemel Hempstead
I collected the cabinet from Hemel Hempstead depot.
The only day the customer was available to have it fitted was the Saturday.
When I unwrapped the cabinet the customer noticed the cabinet was damaged but agreed to have it fitted if I gave them a discount which I did.
I rang and spoke to Zoe a few days later and was told I had to return the cabinet to have it inspected even though I explained it had been fitted.
I do have a photo of the damage which I believe happened due to it being dropped on the bottom back edge.
Basically no customer care at all

Reply from Howdens - Hemel Hempstead
Very helpful staff, with good knowledge of products they offered me.
I will use them again for sure.

Reply from Howdens - Hemel Hempstead
Can't fault the help and advice from a friendly and knowledgeable staff. Thank you.

Reply from Howdens - Hemel Hempstead
People at Hemel Hempstead branch were very helpful and very accommodating and nice

Reply from Howdens - Hemel Hempstead
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