Great customer service from start to finish never had any problems with Howdens

Location
Switch locationUnit 1, Admiral Way, Lawkholme Lane, BD21 3LN West Yorkshire, North East, GB
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Staff are brilliant, helpful and friendly. My only negative comment is about the quality of handles sold with your fire door & frame pack. With the weight of the door the handles immediately started... See more
Company replied
Manager Connor and staff members were outstanding with their service and advice for kitchen and products. Olivia, was brilliant at selecting products and sent multiple communication and was very profe... See more
Company replied
I ordered some 3 wardrobe doors . Unfortunately I had ordered the wrong widths ,I popped into my local depot Keighley, there was no problem to exchange whatsoever. Great customer service.
Company replied
Company details
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Unit 1, Admiral Way, Lawkholme Lane, BD21 3LN, West Yorkshire, North East, United Kingdom
- 01535 680 783
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Great customer service from start to…
Great customer service from start to finish never had any problems with Howdens
May use AI-assist with repliesRead more
As always staff pleasant and efficient
As always staff pleasant and efficient
in all departments

Reply from Howdens - Keighley

Reply from Howdens - Keighley
Unwanted marketing texts
After over a year of contacting my local Keighley store and head office I’m still receiving unwanted marketing text messages. The text stop message doesn’t work. I’ve never signed up for them and they are a real nuisance. Also a breach of GDPR and reportable to ICO. As soon as I’ve updated my preferences they start up again. Howdens get your act together or you’ll lose me as a customer.

Reply from Howdens - Keighley

Reply from Howdens - Keighley
Great Service as always!
Great Service as always!
We were well served by the friendly and professional staff at Howdens in Keighley. They are a pleasure to do business with!

Reply from Howdens - Keighley
Outstanding
Manager Connor and staff members were outstanding with their service and advice for kitchen and products. Olivia, was brilliant at selecting products and sent multiple communication and was very professional. Aidan was excellent helping my husband to load order and offered advice. What a brilliant team A* service

Reply from Howdens - Keighley
Great seamless purchase and collection
Great seamless purchase and collection.
Thank you.

Reply from Howdens - Keighley

Reply from Howdens - Keighley
Keighley branch is ace
Great company, excellent, knowledgeable, helpful staff. Great service and also have a good laugh.

Reply from Howdens - Keighley
Great service
Great service, attention to detail, the team at Howdens Keighley were able to meet all our kitchen needs for our renovation project

Reply from Howdens - Keighley

Reply from Howdens - Keighley

Reply from Howdens - Keighley
The work top you supplied was nothing…
The work top you supplied was nothing like the image, completely different, when we flagged it up you basically said case closed, no responsibility at all. Now I need to get solicitors involved which is more wasted time for me, and your worktop guy at Keighley store is a coward and hides behind emails,

Reply from Howdens - Keighley
Staff are brilliant
Staff are brilliant, helpful and friendly.
My only negative comment is about the quality of handles sold with your fire door & frame pack. With the weight of the door the handles immediately started to flex and pull away from the body. I upgraded for better handles on 2 occasions now and those are great and fit for purpose.

Reply from Howdens - Keighley
I ordered some 3 wardrobe doors
I ordered some 3 wardrobe doors . Unfortunately I had ordered the wrong widths ,I popped into my local depot Keighley, there was no problem to exchange whatsoever. Great customer service.

Reply from Howdens - Keighley
Friendly welcoming staff always willing…
Friendly welcoming staff always willing to help. Good range of products in stock.

Reply from Howdens - Keighley
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