I purchased our last 3 kitchens from Howdens in Keighley. The staff are friendly, very helpful, and professional. The fact that they stock everything I want, and accept returns in unopened packaging... See more
Company replied

Unit 1, Admiral Way, Lawkholme Lane, BD21 3LN West Yorkshire, North East, GB
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I purchased our last 3 kitchens from Howdens in Keighley. The staff are friendly, very helpful, and professional. The fact that they stock everything I want, and accept returns in unopened packaging... See more
Company replied
Staff are brilliant, helpful and friendly. My only negative comment is about the quality of handles sold with your fire door & frame pack. With the weight of the door the handles immediately started... See more
Company replied
Very friendly staff, always helpful good service provided no messing about with orders, always on time they say
Company replied
Manager Connor and staff members were outstanding with their service and advice for kitchen and products. Olivia, was brilliant at selecting products and sent multiple communication and was very profe... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Admiral Way, Lawkholme Lane, BD21 3LN, West Yorkshire, North East, United Kingdom
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Friendly welcoming staff always willing to help. Good range of products in stock.

Reply from Howdens - Keighley
Great product and really good price. Very accommodating staff

Reply from Howdens - Keighley
Excellent service, very helpful and knowledgeable about the products on offer.
Top marks for the Keighley branch.

Reply from Howdens - Keighley
Ordered a kitchen doors not arrived, informed they would be in soon a week later doors arrive wrong doors provided.

Reply from Howdens - Keighley
If you want a kitchen designed what doesn’t fit , charged a fortune for extras , then Howdens are the place to go

Reply from Howdens - Keighley
From the first day of receiving our kitchen to the day it was completed the customer service at howdens keighley was atrocious.
Between members of staff they lacked communication, we had to personally return multiple pieces of kitchen due to mishandling by the ‘third party’ delivery team.
We were dropped out of the ‘designers’ mind as soon as payment was made, he was obviously looking at the money from the first time we met.
They still owe us money, next stop head office.

Reply from Howdens - Keighley
Great service as always, good choice of products & at a great price.
Always do their best to help you!

Reply from Howdens - Keighley
Avoid like the plague, you have disputes with your account, you call head office accounts department after asking the branch for the correct telephone number, and the day after a girl called Chloe rings and leaves an abrupt answerphone message saying ‘you have an overdue account and won’t be able to use the account until paid, so call in and pay it’
I don’t think this branch care about their customers!

Reply from Howdens - Keighley

Reply from Howdens - Keighley
Got messed about by the assistant manager, after loosing a day i managed to speak to somone won who would sell me what i wanted. But that wasnt it as id been messed about this job was now an emergency job the door frame i was give was twisted to hell and could not loose more time to return it and had to struggle and use it, which inevitably compromised the finnish, i spoke to said manager again about this and how dissapointed i was an if there was any discount for the faulty item i had to use. The response i got was basically laughed at in my face.
I have an extremely big project coming up and thankfully im only time using howdens on this small job i will not be returning and closing my account.
I raised an official complaint which was a complete waste of time and had zero response even the women on the phone was rude! Avoid this company at all costs! Overpriced poor quality and cocky staff!

Reply from Howdens - Keighley
Howdens kitchen been designed by Craig Humphreys at Keighley depot and fitted by Andy Bamford. The whole process from initial contact with Craig to completion were seamless and extremely efficient. Craig gave us many great ideas for space saving and style. Giving us exactly what we wanted and more. Howdens units were of top quality and reasonably priced. Craig was always available to give advice and immediately changed a cupboard door that was slightly marked. Andy fit the kitchen to the highest standard and project managed the whole process. I would highly recommend Howdens and Andy Bamford if your looking for a quality kitchen, fitted without any unnecessary issues.

Reply from Howdens - Keighley
Very knowledgeable and helpful sales team ordered a kitchen and internal doors great products

Reply from Howdens - Keighley
Talking to a person in branch is far easier than trying to
find an item on the website

Reply from Howdens - Keighley
The staff at Keighley branch are always prepared and happy to go the extra mile to make sure we get the best products and service

Reply from Howdens - Keighley
Very helpful and polite friendly good product all all round good service

Reply from Howdens - Keighley
After being told all materials were ready for wardrobes I booked 2 days for job only to be told that 1 panel was ready when I went to pick up . Had a few other issues aswell .
Not good !

Reply from Howdens - Keighley
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