Banner for Howdens - Kidderminster

Howdens - Kidderminster Reviews 

91
TrustScore 4.5 out of 5

4.6

Unit 2, Worcester Road, Kidderminster, DY10 1HY Worcestershire, Wales & West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Cannot recommend Josh and the Howdens Kidderminster team enough! From the preconception ideas we had, to putting them into our own design and then through to installation - the process was daunting, b... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with Howdens Kidderminster which was recommended to us by a friend for a kitchen renovation. Massive shout out to Kurt, can't thank him enough for the design an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend, Nyle come out to our house quickly after enquiring about a new kitchen. Measured up and suggested some really good ideas we didn't think about. He then designed it and g... See more

Company replied

Rated 5 out of 5 stars

Howdens Kidderminster go the extra mile to support their customers. Ellie was challenged by the kitchen design due to its galley style space that wasn’t easy to configure to include all the units and... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Worcester Road, Kidderminster, DY10 1HY, Worcestershire, Wales & West, United Kingdom

  • 01562 67874

4.6

Excellent

TrustScore 4.5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(91)

9,128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and friendly staff that look…

Helpful and friendly staff that look after you throughout the whole process, from initial design and planning through to installation.
A great company to work with - makes my job as a builder/installer so much easier.

September 17, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Hello, Thanks for reviewing our Howdens – Kidderminster depot. Take care and have a lovely day, Tash.

Rated 3 out of 5 stars

Hit and miss with completing orders and…

Hit and miss with completing orders and communicating deliverys, Howdens don't follow up with items missing off a Kitchen orders and you end up chasing missing parts during a Kitchen fit which delays fitting time and frustration!! Happy friend staff but improvements could be made

July 3, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Thank you for your feedback. Please be assured we will share your comments with the Kidderminster depot for their acknowledgment. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

New kitchen

My new kitchen installation has just been completed. Ellie, the designer, provided me with great service and was ever ready to complete tweaks, updates and provide guidance throughout the planning and ordering phases. The entire Kidderminster team did a great job and the outcome is a quality kitchen that I absolutely love!

June 30, 2022
Unprompted review
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Good morning, Thanks for reviewing our Howdens – Kidderminster depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Brilliant Service at Kidderminster Howdensrecently purchased a kitchen from…

I recently purchased a kitchen from Howdens
using my trade account for the first time.
The staff at Kidderminster were very helpful Considering it was coming up to the Jubilee bank holiday I was very impressed that my order was sorted out and available in just a couple of days

June 16, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Good afternoon, Thanks for reviewing our Howdens – Kidderminster depot. Best wishes, Tash

Rated 5 out of 5 stars

As always quality products at great…

As always quality products at great prices and great staff throughout the Kidderminster branch. Won't go anywhere else.

April 30, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Hello Dave, Thanks for reviewing our Howdens – Kidderminster depot. Have a great day, Tash.

Rated 5 out of 5 stars

Ellie from Kidderminster was very…

Ellie from Kidderminster was very helpful and informative, replied immediately to any queries, Howdens range of units is a bit limited.

April 10, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Good afternoon, Thanks for reviewing our Howdens – Kidderminster depot. Have a great day, Tash.

Rated 2 out of 5 stars

Items missing again on pick up date

Items missing again on pick up date , I ordered my items 2 weeks in advance but when I went to pick up there was items missing , this is not good when you have a customer to fit for and you have yourself and a partner who can't do no work that day because the day is booked to fit that kitchen with items missing a day wasted and an upset customer

March 21, 2022
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Thank you for bringing this matter to our attention, Adrian. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes

Rated 5 out of 5 stars

We always receive great service and…

We always receive great service and find jasmine particularly helpful

November 9, 2021
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Good morning, thanks for taking the time out of your day to leave this positive review for our Kidderminster depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

As ever helpful staff from design to…

As ever helpful staff from design to delivery.

November 9, 2021
Howdens - Kidderminster logo

Reply from Howdens - Kidderminster

Good afternoon Baylie, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look