I was really happy with the help designing my kitchen from Becca at the Kingston branch. She started with a sensible design and when I requested changes and price matching she was accommodating and h... See more
Company replied

Unit 5, Fairfield Industrial Estate, Hogsmill Lane, KT1 3AJ Kingston Upon Thames, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was really happy with the help designing my kitchen from Becca at the Kingston branch. She started with a sensible design and when I requested changes and price matching she was accommodating and h... See more
Company replied
Very helpful all the staff were brilliant Lucy the kitchen designer was so good helping my wife to design her dream kitchen Terry the manager negotiated the best price with me And when we went i... See more
Company replied
The staff are always helpful and answer our calls within a few rings. The friendly response makes dealing with Howdens a pleasure.
Company replied
It has taken us a long time to sort out the design and specification for our kitchen, (c. 2 years!), but the Kingston depot (@Villiers Rd) and in particular Aaron Capocciama, have been fantastically p... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 5, Fairfield Industrial Estate, Hogsmill Lane, KT1 3AJ, Kingston Upon Thames, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Howdens - Kingston
I was really happy with the help designing my kitchen from Becca at the Kingston branch. She started with a sensible design and when I requested changes and price matching she was accommodating and helpful. I really liked that she replied to emails promptly and dealt with a couple of issues we had efficiently and practically. I wish all the service providers during our renovation had been as easy to work with!

Reply from Howdens - Kingston
The staff are always helpful and answer our calls within a few rings. The friendly response makes dealing with Howdens a pleasure.

Reply from Howdens - Kingston
Very helpful all the staff were brilliant
Lucy the kitchen designer was so good helping my wife to design her dream kitchen
Terry the manager negotiated the best price with me
And when we went into to store to pick her colour for the units with her broken foot and toes all the staff looked after her making her tea and making her feel so comfortable

Reply from Howdens - Kingston
Execellent service, friendly and helpful. Their design service was very good. Delivery on time.product quality very good.

Reply from Howdens - Kingston
Fantastic place to get your kitchen design or floor / doors . Always great deals and promotions.
Management and staff very friendly and helpful.

Reply from Howdens - Kingston
The customer service is always spot on, the staff are always So helpful !

Reply from Howdens - Kingston
Thanks to our designer Lucy our new kitchen design works really well , we are super happy with the flow around the room and we now have much more storage .

Reply from Howdens - Kingston
The kitchen design and delivery were spot on.
But unlike other branches I never got a box of screws, a tube of glue nothing 😩and to think my customer went out there way to go to Kingston Howdens instead of their local branch.

Reply from Howdens - Kingston
I love my new Howdens kitchen that was finished just before Christmas. A massive thank you to Becca (Howdens Kingston) who was absolutely brilliant in helping me to choose the right units and appliances as well as the colour. I asked her so many questions (in person and via email!) and she always got back to me immediately and also didn't mind me popping in a few times to refresh my memory on what I had chosen. Any changes were swiftly actioned by Becca and she always kept me updated on everything. Becca suggested lots of really good ideas for the space and I am delighted with my kitchen. I had every confidence in Becca that the finished kitchen would be perfect - and it is! I will be recommending Howdens Kingston to everyone I know. Excellent service and products, thank you.

Reply from Howdens - Kingston

Reply from Howdens - Kingston
The Kingston branch are always, friendly, helpful and always extremely professional, I would not deal with any other branch and have worked with Kingston for almost twenty years

Reply from Howdens - Kingston
Always helpful, reliable and the products and choice are extremely good.

Reply from Howdens - Kingston
It was great choice, Becca The sales representative was so helpful and professional . She is good designer and patient.

Reply from Howdens - Kingston
I would just like to thank all of the staff at the Kingston upon Thames branch, from the manager, sales staff and the warehouse staff for being very helpful when I enquired about any items that I needed for my latest project. They would inform me of any special trade offers and discounts that were happening that I might want to purchase for ongoing or future projects. One of the main reasons that I have been using Howdens a lot more often now is that there is an uplifting atmosphere as soon as you walk into the branch of being greeted as a valuable customer, and they remember my name ( that goes a long way in my estimation). Thank you.

Reply from Howdens - Kingston
First class service from Howdens. Becca really took the time to understand what we wanted, made lots of helpful design suggestions and was quick to answer and questions through the process. I also like that you can return and get refunded for any unused parts. Thank you.

Reply from Howdens - Kingston
Becca at Kingston howdens was amazing, great design experience and great end result!

Reply from Howdens - Kingston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.