Fantastic place to get your kitchen design or floor / doors . Always great deals and promotions. Management and staff very friendly and helpful.
Company replied

Unit 5, Fairfield Industrial Estate, Hogsmill Lane, KT1 3AJ Kingston Upon Thames, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fantastic place to get your kitchen design or floor / doors . Always great deals and promotions. Management and staff very friendly and helpful.
Company replied
Thanks to our designer Lucy our new kitchen design works really well , we are super happy with the flow around the room and we now have much more storage .
Company replied
It has taken us a long time to sort out the design and specification for our kitchen, (c. 2 years!), but the Kingston depot (@Villiers Rd) and in particular Aaron Capocciama, have been fantastically p... See more
Company replied
Fantastic service from all the staff at Howdens Kingston. The kitchen designer was so knowledgeable and gave us great ideas. We made a few amendments and the designer was happy to help with their expe... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 5, Fairfield Industrial Estate, Hogsmill Lane, KT1 3AJ, Kingston Upon Thames, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Usual Howdens Kingston , good service,very helpful and friendly.

Reply from Howdens - Kingston
costumer service is very bad actually the worst ever.

Reply from Howdens - Kingston
I sent customers to your Woking branch to get a kitchen. I was phoned by one of the kitchen salesmen to make sure it was ok for them to use my account which I said it was. He asked if I wanted anything put on the price and I asked for him to put £500 on. He said that was fine and I left it at that. The customer bought a kitchen from you last October and paid to have it in storage with you until I could start the job this January. The kitchen has been delivered and fitted, but still no sign of the money on my account. When I went in to the branch, the guy said he would look into it and still nothing. So £500 down because of their incompetence.

Reply from Howdens - Kingston
The help and support from Howdens in-house design team made the ordering process very simple.

Reply from Howdens - Kingston
The staff at Kingston branch are always very happy to help. Great at helping our clients chose their kitchens and deal with the designs (and the changes required) and the services is always very good. Especially if things need changing or additions are needed.

Reply from Howdens - Kingston
The member of staff on the desk recognised me as a previous customer. Did all he could to help with selection of right units, advise on cost and helping to achieve the best deal.

Reply from Howdens - Kingston
The kitchen design service provided by Aaron at the Kingston Branch was A1. Aarons design and suggestions were spot on. There was also a bucket load of patience shown even after my 5th visit to the showroom! My kitchen is pretty but tough as i have two heavy handed children! I highly recommend Aaron and the Howdens Kingston Store and Team

Reply from Howdens - Kingston

Reply from Howdens - Kingston
Had a great experience with Howdens in Kingston, Greater London. Aaron was our Designer who supported us from the start right to the very end.
Aaron came round to our house, did all the measurements, and took the time to understand our needs & must-haves. We were able to come up with a design together that was in budget and also ticked all our boxes. Appreciated his advice especially when it came to choosing the quartz worktop. Aaron was quick to answer any of our questions and even accommodated our last minute change to a cabinet size 1 week before delivery!
We are thrilled with the outcome & grateful to have the quality of a Howdens kitchen in our 1st home.

Reply from Howdens - Kingston
Brilliant service from Howdens of Kingston. Lucy was our first point of contact. She was polite, friendly and efficient. She arranged my appointment with Aaron, who was patient and made some brilliant suggestions, resulting in a fantastic design. My order was dealt with quickly, and thanks to Aaron and the team, my ugly kitchen is now the kitchen of my dreams!

Reply from Howdens - Kingston
Very good service. The guys are always on the ball and willing to help you

Reply from Howdens - Kingston
Howdens in Kingston branch is great, new show room, very organised, friendly, honest and reliable . As a trader we use them very often and very pleasure to work with them from the design to the completion.
A Dauti
ALBDECO

Reply from Howdens - Kingston
Recently visited the Kingston upon Thames branch and David on front desk was exceptionally helpful and very knowledgeable. He went out of his way to assist in our many enquiries

Reply from Howdens - Kingston

Reply from Howdens - Kingston
Aaron at Kingston Howdens helped us so much and make our design become a reality - he was so easy to deal with, got my vague descriptions and turned what I dreamed of into a reality for kitchen, pantry, seating area and utility.
Thank you once again Aaron!

Reply from Howdens - Kingston
Quality has gone down considerably. They don't deliver what they promise.

Reply from Howdens - Kingston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.