The customer service I received from Howdens was exceptional. From the outset, the team took great care to fully understand my requirements for both the kitchen design and the overall design of my ho... See more
Company replied

Units 25 & 26, Chiltonian Industrial Estate, Manor Lane, SE12 0TX London, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The customer service I received from Howdens was exceptional. From the outset, the team took great care to fully understand my requirements for both the kitchen design and the overall design of my ho... See more
Company replied
The design was fine but there were a few elements that were not thought about which now make our kitchen much harder to use than before. Namely that the space around our freestanding fridge was not... See more
Company replied
This was the second kitchen that l installed last 6 months and was supplied by Howdens Lewisham. Was great experience working with this team, especially with Neil who was very helpful from design... See more
Company replied
I love my new kitchen. Howdens has so many choices that it is easy to design a kitchen that speaks to your own personal style. The customer service is great and any issues found during the fitting wer... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 25 & 26, Chiltonian Industrial Estate, Manor Lane, SE12 0TX, London, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful manager with team of enthusiastic
staffs willing to help you all the time.

Reply from Howdens - Lewisham
Great customer service friendly staff
Really good price

Reply from Howdens - Lewisham
The level of customer service we receive from Kevin, Farrah and the Lewisham Howdens team are exceptional, they are so knowledgeable and helpful.
It is a pleasure to use the Lewisham branch and thank you for all your assistance.

Reply from Howdens - Lewisham

Reply from Howdens - Lewisham
100% pleased with our kitchen and with the help and advice from Alex from Howdens Lewisham throughout the process

Reply from Howdens - Lewisham
Great service from Zach and the team as always. Helpful and knowledgeable and professional, if you need anything I highly recommend you pay them a visit.

Reply from Howdens - Lewisham

Reply from Howdens - Lewisham
Fast service and delivery. Can be improved by providing 3D designs to customers and spend time in designing the kitchens like competitors

Reply from Howdens - Lewisham
I love my new kitchen. Howdens has so many choices that it is easy to design a kitchen that speaks to your own personal style. The customer service is great and any issues found during the fitting were rectified quickly. Thank you, Neil, for all your support, input, and patience when having to accommodate my many design changes, especially for finding the space for my new dishwasher.

Reply from Howdens - Lewisham
Excellent Service from the Lewisham Branch

Reply from Howdens - Lewisham
This was the second kitchen that l installed last 6 months and was supplied by Howdens Lewisham.
Was great experience working with this team, especially with Neil who was very helpful from design to completion of this projects. Thank you for all your help.
Antoni

Reply from Howdens - Lewisham
We recently had a fairly extensive extension done and needed a complete new Kitchen and Utility room and we did our homework and Howden's came out very well.
I am pleased to say that we are very happy that we chose Howden's over its competitors.
Kevin and his team at Lewisham really looked after us and helped us through the process, from the initial design stage right through to helping us make a decision on handles at the end. There were a number of nice touches that Kevin recommended that we just wouldn't have thought of.
We tweaked the design a number of times and Kevin really went the extra mile - nothing was too much trouble.
The Kitchen and Utility have now been fitted and we are very pleased with the end result. The quality of the units are very, very good.
Would recommend Howden's and Kevin and his team at Lewisham highly.

Reply from Howdens - Lewisham
The design was fine but there were a few elements that were not thought about which now make our kitchen much harder to use than before. Namely that the space around our freestanding fridge was not wide enough and that should have been considered i.e. the designer at Lewsisham branch should have allowed for 5 cm gap at the side of the fridge and a 10 cm at the top. This means we are now stuck with a FF that overheats and over freezes.
The response rate was fine and the cupboard quality is good too.

Reply from Howdens - Lewisham
Purchased stock .
Recvd e.mail and Estimate as promised and delivery date tovsuit us .

Reply from Howdens - Lewisham

Reply from Howdens - Lewisham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.