Howdens - Lincoln Whisby Road Reviews 

Quick service everything stock

Staff always amazing

Abbie is a great designer, listened carefully to my ideas for the kitchen made sure I was happy with all the details and and then price matched for me against another quote. Very helpful and patient with all my changes of mind! Highly recommend.

Everything I went for was promt service excellent

We just wanted to thank Jack and the team at Howdens Whisby Road, Lincoln.
We are really happy with your design, you paid close attention to our needs and designed what we feel is the perfect kitchen for us, so thank you!
You and the team have gone above and beyond in helping us (and our amazing fitter Lewis, Lincoln Property Services) to get the project completed and we are very grateful. Thanks and best wishes, Kim

I have been in the trade for years now and since the whisby road branch of Howdens opened it has been a absolute pleasure to be able to cross the bridge between customer and trader. Stuart, Matt, Tom, jack,Abi and to be fair the hole team there. And I mean team as they all work so well together to make sure it's a smooth transaction every time.

It makes sense to me as a one stop shop for everything kitchen, and so much more.

Thank you to the whole team. 😁

The small jobs company

Welcoming experience, great customer service as well as any other enquiries

Was a fantastic experience from Start to finish. And the finish was amazing with fantastic quality throughout.

Thanks again 👍

Matt at Whisby Road branch Lincoln was easy to deal with and helpful setting my trade account backup. A+ keep up the good work Matt, credit to the branch

Great service every time I go to the whisby road unit, all heavy items are carried to my van, I always recommend them to all my work mates for joinery and kitchens.

Tom, Matt, Stuart - all the guys in the Whisby Road store are brilliant! I have been using these guys for years and won’t go anywhere else!

The person we saw was very helpful and answered all our questions and you had everything we required.

Very helpful friendly staff , always willing to help with getting the correct product .

Jack made our experience great, at the Whisby road branch. He has bent over backwards to design, and talk us through every aspect of our kitchen order. He's always been on the other end of the phone for us, and any minor hiccups he has ironed out promptly. He never made us feel a nuisance, anything I wanted or changed he gracefully tackled it with good humour.
The after sales service from him and them all has completely blown me away. I honestly can't thank you enough.

Speedy and efficient service and delivery. Products as expected.

We recently purchased a kitchen and Bedroom through Jack at the Whisby road branch for one of our projects in Fishguard in Pembrokeshire.
It was a seamless and effortless experience.
Jack is both professional ,experienced and charming to deal with.

Always extremely helpful and friendly. Nothing is too much trouble

Great experience from start to finish. Changed our minds a bit through the process but this was no problem for the staff. Great quality kitchen and appliances. Delivered with a smile by Rob. Thanks go to Jack, Jordon and the team at Whisby Road branch.

Worst decision I ever made to buy a Howdens kitchen. After learning that the branch refused to let my fitter see the kitchen plans, despite my having paid a deposit, on the day of fitting it was discovered that 2 cupboard were damaged - we then went through 7 in total to find a replacement, and told if number 7 was no good they couldn't offer us any more. Then our fitter found both worktops were also damaged - one dented on the front, and one bowed. On top of this they didn't provide enough door knobs or hinges, and of the hinges they did supply two packs were wrong and they failed to measure the kitchen correctly so didn't supply us with enough packs of flooring. In addition the designer failed to update the plans to take into account modifications we had requested - fortunately we spotted one cupboard door that would have opened in the wrong direction and corrected it in time, but we didn't notice until it was too late that 2 cupboard units are the wrong way around, meaning when you are cooking and open the door it swings open into right where you are standing! Although who the designer was I cannot say, as the name on the plans is NOT the person who we saw and said was designing it for us. Customer service is terrible also, with the branch manager failing to turn up to inspect the faults as promised, instead sending his under-manager, yet when I had cause to phone the branch he happily interrupted both myself and the under-manager to rudely speak down to me in an argumentative tone, and only introduced himself when I asked who it was who was speaking to me. Oh, and mustn't forget that the promise to price match and won't be beaten is a lie, as the manager of the branch I purchased it from kept insisting that as their units were so much better quality than the ones offered by Wren this meant they couldn't and wouldn't match their prices. More fool me I guess for not bailing out then and there and buying elsewhere. And one final thing to be aware of - Howdens (or at least this branch) will not and adamantly refuse to tell you the price of anything you purchase from them, making it very difficult to see how honest they are about price matching.

Great staff at the Whitby rd depot