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Howdens - Lincoln Whisby Road Reviews 

33
•
TrustScore 4.5 out of 5

4.7

Unit B, Whisby Road, LN6 3QZ Lincoln, East Midlands, GB

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Rated 5 out of 5 stars

We just wanted to thank Jack and the team at Howdens Whisby Road, Lincoln. We are really happy with your design, you paid close attention to our needs and designed what we feel is the perfect kitc... See more

Company replied

Rated 5 out of 5 stars

Jack made our experience great, at the Whisby road branch. He has bent over backwards to design, and talk us through every aspect of our kitchen order. He's always been on the other end of the phone... See more

Company replied

Rated 5 out of 5 stars

We are very happy with our new kitchen from Howdens, Whisby Road,Lincoln branch. Jordan, who designed our kitchen, listened to what we asked for and his design works very well for us. We didn’t encou... See more

Company replied

Rated 5 out of 5 stars

Abbie is a great designer, listened carefully to my ideas for the kitchen made sure I was happy with all the details and and then price matched for me against another quote. Very helpful and patient w... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit B, Whisby Road, LN6 3QZ, Lincoln, East Midlands, United Kingdom

  • 01522 313 970

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

8,663 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Changed our minds a bit through the process but this was no problem for the staff. Great quality kitchen and appliances. Delivered with a smile by Rob. Thanks go to Jack, Jordon and the team at Whisby Road branch.

March 5, 2024
Unprompted review
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this 5 star review for the Howdens - Lincoln Whisby Road depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Shop elsewhere - higher prices does not mean better quality

Worst decision I ever made to buy a Howdens kitchen. After learning that the branch refused to let my fitter see the kitchen plans, despite my having paid a deposit, on the day of fitting it was discovered that 2 cupboard were damaged - we then went through 7 in total to find a replacement, and told if number 7 was no good they couldn't offer us any more. Then our fitter found both worktops were also damaged - one dented on the front, and one bowed. On top of this they didn't provide enough door knobs or hinges, and of the hinges they did supply two packs were wrong and they failed to measure the kitchen correctly so didn't supply us with enough packs of flooring. In addition the designer failed to update the plans to take into account modifications we had requested - fortunately we spotted one cupboard door that would have opened in the wrong direction and corrected it in time, but we didn't notice until it was too late that 2 cupboard units are the wrong way around, meaning when you are cooking and open the door it swings open into right where you are standing! Although who the designer was I cannot say, as the name on the plans is NOT the person who we saw and said was designing it for us. Customer service is terrible also, with the branch manager failing to turn up to inspect the faults as promised, instead sending his under-manager, yet when I had cause to phone the branch he happily interrupted both myself and the under-manager to rudely speak down to me in an argumentative tone, and only introduced himself when I asked who it was who was speaking to me. Oh, and mustn't forget that the promise to price match and won't be beaten is a lie, as the manager of the branch I purchased it from kept insisting that as their units were so much better quality than the ones offered by Wren this meant they couldn't and wouldn't match their prices. More fool me I guess for not bailing out then and there and buying elsewhere. And one final thing to be aware of - Howdens (or at least this branch) will not and adamantly refuse to tell you the price of anything you purchase from them, making it very difficult to see how honest they are about price matching.

February 19, 2024
Unprompted review
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Good morning, we're sorry you have been disappointed by your experience with the Lincoln Whisby Road depot. Please be assured we will share your comments internally for the depot’s acknowledgment, and to avoid instances like this happening again in the future. All the best

Rated 5 out of 5 stars

Howdens Lincoln, Whisby Road. Brilliant

We have used all three branches of Howdens in Lincoln over the years. But, it was only by dialling the wrong number and getting the Whisby Road branch did we end up being their customer! I am glad we did! They are certainly the most friendly branch and, they could not do enough to help. They also have the best kitchen displays. Nothing was too much trouble. Manager Stewart Bentley has some lovely staff there. Jordan designed us a beautiful kitchen. We kept changing our minds about things and he was always happy to help. I can't recommend them enough.

September 29, 2023
Unprompted review
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thank you for leaving this 5* rating. Best wishes, Tash

Rated 5 out of 5 stars

Whisby rd Howdens is brilliant.

Friendly, helpful staff, very organised and knowledgeable about products.

October 11, 2023
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff, highly knowledgeable and go above and beyond! Highly recommended. Thank you.

August 1, 2023
Unprompted review
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this 5 star review for the Howdens - Lincoln Whisby Road depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

We are very happy with our new kitchen…

We are very happy with our new kitchen from Howdens, Whisby Road,Lincoln branch. Jordan, who designed our kitchen, listened to what we asked for and his design works very well for us. We didn’t encounter any problems or issues and everyone at the branch has been most helpful and friendly.

April 22, 2023
Unprompted review
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this 5 star review for the Howdens - Lincoln Whisby Road depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Nothing too much trouble. So very helpful. Great quality products. Just great company and staff. Highly recommend

February 16, 2023
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this 5 star review for the Howdens - Lincoln Whisby Road depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent …

Excellent …. Absolutely amazing staff… Jordan, Richard and James plus Stewart! Cannot fault them all. Perfect! Sorted us out - nothing was too much trouble.

January 31, 2023
Howdens - Lincoln Whisby Road logo

Reply from Howdens - Lincoln Whisby Road

Hi, Thanks for leaving this 5 star review for the Howdens - Lincoln Whisby Road depot! Best wishes, Tash

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