We have recently had a new kitchen planned by Howdens. After much deliberation we decided on Howdens above all others for their competitive price, value for money, quality of product, accessibility bu... See more
Company replied

Units 10A & 10B, Cardiff Business Park, Cheviot Close, CF14 5JA Cardiff, Wales & West, GB
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We have recently had a new kitchen planned by Howdens. After much deliberation we decided on Howdens above all others for their competitive price, value for money, quality of product, accessibility bu... See more
Company replied
Amanda Wozencroft was so helpful with the design and supply of the kitchens and flooring for my latest project renovation of a block of flats in City Road ,Cardiff. She went above and beyond for my c... See more
Company replied
Found the Llanishen crew exceeded my expectations. From the initial contact with Michelle to arrange the planning of a new kitchen and bedroom. Chloe was exceptional, very patient, I changed my mind... See more
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Very good customer experience, friendly and professional team. The refurbished warehouse looks great. All queries answered and kitchen design, planning and ordering was swift and straightforward. Ord... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 10A & 10B, Cardiff Business Park, Cheviot Close, CF14 5JA, Cardiff, Wales & West, United Kingdom
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Very good customer experience, friendly and professional team. The refurbished warehouse looks great. All queries answered and kitchen design, planning and ordering was swift and straightforward. Ordered some flooring and although not in stock, the guy helping me rang another store and they held stock for me to pick up.

Reply from Howdens - Llanishen
Very friendly staff very good at responding to what I ordered

Reply from Howdens - Llanishen
After many months, still in dispute with Howdens about their Luxury Vinyl Flooring Boards. A single pack of boards contained some that were very slightly faulty - with a raised lip at one end. This was barely noticeable at the time. The problem comes when the boards are down, as then the raised lip becomes caught on footwear etc. It breaks, especially at corners. Advice to other customers: Check all flooring boards thoroughly for even the slightest of defects, as Howdens do not seem at all willing to honour any guarantee. This, in effect, renders their guarantee completely worthless.

Reply from Howdens - Llanishen
Never any problems, always straight forward with efficient staff at your local depot

Reply from Howdens - Llanishen

Reply from Howdens - Llanishen
the staff at the llanishan branch cardiff are allways happy and helpful

Reply from Howdens - Llanishen
Promised me delivery of everything I had paid you for and no where near fulfilled the order, I've had to pay a fitter for 2 days because you didn't send my order, I've also had to take time off work to wait for the non existence delivery's. Guess what I'm still waiting for my order to be fulfilled. Absolutely dreadful service, and has cost me financially intime and money. I would not recommend you to my worst enemy. Absolutely shocking service. I'm typing and I want to start swearing.

Reply from Howdens - Llanishen
Went into Howdens Llanishen to change bits from a kitchen & pick up ordered doors/ latches & as normal staff very helpful as in a rush to finish job before Christmas eve.

Reply from Howdens - Llanishen
good quality and availability of stock. Be sure to get the best price and haggle when necessary.

Reply from Howdens - Llanishen
Amanda Wozencroft was so helpful with the design and supply of the kitchens and flooring for my latest project renovation of a block of flats in City Road ,Cardiff. She went above and beyond for my company on endless occasions helping my project move smoothly.

Reply from Howdens - Llanishen
Unable to log into account, just get a message saying accounts team is currently setting up account. This could take 2 days. It's been several weeks, so emailed Llanishen store on the 11th Nov, now the 16th Nov and no reply and still can't get into account. Apart from that everything great, a chap drove out to me to set up account on same day I applied. Just odd they don't seem interested in finishing the setup. Even drove to Llanishen and told a member of staff about the problem. Would really like to pay for the current kitchen order but can't without login!!!!

Reply from Howdens - Llanishen
Shopping at the llanishen branch is like spending time with friends,,it’s made so easy with very helpful and knowledgeable staff, from management through to sales, design, counter staff, admin and delivery drivers, these people are the best of the best, it’s not often that you find a team of people that all get on and Work so well together, it’s a pleasure to shop at Howdens llanishen.

Reply from Howdens - Llanishen
Waiting time of 15 min without any communication at trade counter . With only one other trade customer present. This makes your product very expensive to the trade customer.
This then leads the customer to question the source of products required.

Reply from Howdens - Llanishen
customers service gone out the window, lack of stock and branches dont communicate, very disappointed will no be using other suppliers who are more consistent with pricing

Reply from Howdens - Llanishen
Great team in the shop, 1st class service. Delivery driver was great too.

Reply from Howdens - Llanishen
Good afternoon Howdens, you so deserve the 5 stars i have given you, the service, help and advice on our new kitchen from Georgia (Flynn) was outstanding, nothing was too much trouble for her, so patient and kind, and really could answer all our queries about the product. Very happy with our kitchen ,and all at Llanishen Howdens, but especially Georgia. Thank you very much..
Kay Traynor

Reply from Howdens - Llanishen
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