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Howdens - Manchester Reviews 

91
TrustScore 4.5 out of 5

4.7

Unit 5, Manchester Industrial Park, Holt Street, M40 5AX Cheadle, North West, GB


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Rated 5 out of 5 stars

We had a problem with the kitchen backsplash we fitted from howdens, when I contacted them I was dealing with a lovely lady called Lucy who went out of her way to try and assist me in resolving this m... See more

Company replied

Rated 5 out of 5 stars

Simon at Howdens Manchester has been so professional and helpful throughout our new kitchen refit. His design was excellent and input was so valuable. He was also able to modify the design to suit ou... See more

Company replied

Rated 5 out of 5 stars

Hi I’ve been howdens customer for approximately 20 years and Manchester branch is by far my favourite. Angelina who’s one of the kitchen designers has been brilliant. She always works well with us and... See more

Company replied

Rated 3 out of 5 stars

Not as expected. I paid for my goods and was directed into the warehouse to collect. Your operative had to go back into reception as one of the items I ordered, caulk, was kept behind the counter ther... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 5, Manchester Industrial Park, Holt Street, M40 5AX, Cheadle, North West, United Kingdom

  • 0161 205 7541

4.7

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.7

All reviews

(91)

9,390 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul

Paul in the warehouse was a great and very helpful

September 11, 2025
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Hello Richard,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

Great service, very friendly & helpful staff.

September 2, 2025
Howdens - Manchester logo

Reply from Howdens - Manchester

Hello HITEK JOINERY,

Thank you for your kind words

Best wishes, Alexandra

Rated 3 out of 5 stars

Not as expected

Not as expected. I paid for my goods and was directed into the warehouse to collect. Your operative had to go back into reception as one of the items I ordered, caulk, was kept behind the counter there. nothing like the service I get from Openshaw

June 6, 2025
Howdens - Manchester logo

Reply from Howdens - Manchester

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

First class customer service

An enjoyable, stress-free customer experience from beginning to end at the Manchester branch. An accurate and expertly designed kitchen, quick delivery of 100% of the order, no issues, no glitches. A huge “thank you” to Angelina and Becky for going above and beyond to ensure everything ran smoothly for our time sensitive project.

April 5, 2025
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Good morning, Thank you for taking the time to leave this review. Take care and have a lovely day.

Rated 5 out of 5 stars

Great customer service

Great customer service, helpful friendly staff,good quality items.

February 12, 2025
Howdens - Manchester logo

Reply from Howdens - Manchester

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

5 star for chris from reddish …

5 star for chris from reddish depo.always on the ball ..
Always there to help out ...recommended a good kitchen fitter.andy.who is a experienced kitchen fitter..
Did a good job.to ...

November 25, 2024
Unprompted review
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Reply from Howdens - Manchester

Good morning, thank you for taking the time to write such a great review. Have a great day.

Rated 3 out of 5 stars

The workers themselves are absolutely…

The workers themselves are absolutely great always friendly and helpful one thing I find tho is prices fluctuate far to often, at times doors are costing me roughly 20-25% higher than they are the next week, pricing competitively is near impossible with them changing so often, I also find it bad that different customers are given different discounts my friend also has an account and gets a much bigger discount than me yet I spend a lot more than him each month, I’m finding customer are supplying the materials themselves because my materials price is so high! One customer last week managed to get her 8 doors and handle sets for £150 cheaper than I could get them from Howdens! Same quality doors same quality handle sets no difference other than price! I’ve found myself going from fitting 30-40 doors a month to fitting 8 this month since this I’ve now been forced to price up with an online retailer to make sure I can price consistently and competitively to get them jobs, the retailer I’ve found supply the handle sets free of charge and the doors are cheaper yet same great quality and an even bigger bonus order before 4pm for next day delivery! So I can’t even say It’s convenient to use Howdens? The prices are higher, the quality is the same everywhere these days and I can get doors delivered next day free of charge when ordering over £200! I’ve never had a bad word to say about Howdens I’ve always used them for many many projects for many years but loyalty is not rewarded here! Your local diy stores will be the same price if not cheaper👎

October 30, 2024
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Reply from Howdens - Manchester

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good place for Kitchen cabinets and…

Good place for Kitchen cabinets and appliances. Plus internal doors.

November 4, 2024
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Reply from Howdens - Manchester

Good afternoon Steven, Thanks for leaving this 5 star review for the Howdens - Manchester depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Helpful staff as always

Helpful staff as always

October 14, 2024
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Reply from Howdens - Manchester

Good morning Mrs S Morton, It's great to hear that you had such a positive experience. Have a lovely day!

Rated 5 out of 5 stars

Simon at Howdens Manchester 'Excellent'

Simon at Howdens Manchester has been so professional and helpful throughout our new kitchen refit. His design was excellent and input was so valuable. He was also able to modify the design to suit our needs. He recommended Anthony to fit the kitchen who again like Simon was very professional, conscientious and involved us in all aspects of the fit. Both have provided great after-service, helping to source extra fittings and going above and beyond. Highly recommend.

April 30, 2024
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Hello, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Always a great friendly service

Always a great friendly service. I have been buying from Howdens for 16 years now and always had a great service.

March 12, 2024
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Reply from Howdens - Manchester

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

What a great experience I had at…

What a great experience I had at Howdens Manchester when choosing a kitchen. Angelina was very professional and her attention on getting the design right was second to none. Any little query was dealt with very quickly and smoothed out. Also I would like to mention the other staff at the branch who couldn’t do enough for me. Thank you

January 25, 2024
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Good afternoon Kathryn, thank you so much for leaving this 5* review for our Manchester depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Alan.

Rated 5 out of 5 stars

My experience with Angelina Aston at…

My experience with Angelina Aston at Howdens Manchester for my kitchen renovation project was genuinely outstanding, notably enhanced by her professional integrity and client-focused approach. One aspect that truly set Angelina apart was her unwavering commitment to our needs and preferences, without any attempt to upsell or impose a design on us. Additionally, her constant availability to address our queries and concerns made a world of difference. Angelina’s approach at Howdens Manchester was refreshingly different.

Her ability to move at our pace, adapting swiftly to our needs, made the entire process smooth and enjoyable. The fact that all the stock is locally available in the UK added to the efficiency and ease of our project, sparing us from the usual delays associated with international shipping.

Moreover, Angelina’s professional conduct, characterized by listening attentively to our ideas and providing suggestions without any pressure, was remarkable. She focused on understanding our vision for the kitchen, ensuring that the final design reflected our personal style and functional needs. This level of customer-centric service is rare and was highly appreciated.

The welcoming atmosphere at Howdens, fostered by her manager Luke and the team, complemented Angelina’s exceptional service. Her availability, whenever we needed her input or reassurance, was invaluable in making us feel supported throughout the process. Investing in this kitchen renovation, under Angelina’s expert guidance, was a thoroughly satisfying decision. Her meticulous attention to detail, combined with her respectful and non-intrusive sales approach, made for a seamless and positive experience.

I am extremely pleased with the value for money and the quality of service provided. Angelina is a true asset to Howdens Manchester, and I wholeheartedly recommend her and her team to anyone looking for a personalized, pressure-free kitchen design experience.

January 24, 2024
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi, Thanks for leaving this 5 star review for the Howdens - Manchester depot! Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

Is ok

Was happy to shop in this shop

January 11, 2024
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 1 out of 5 stars

Quoted a wrong price for the size asked

Asked for a price in inches, was given it and told that’s the price equivalent in mm. Said is that the same as inches? Told yes, went to collect to be told that price was actually for a smaller size. I’d already started work. (On my own house) on the price I was given, then told “do you want it or not coz that’s the price”, I said I asked for a price in inches and was told it in mm so the price should be honoured and was told “you either pay the price or don’t take it”. Customer service at this branch is absolutely terrible

November 25, 2023
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Reply from Howdens - Manchester

Thank you for bringing this matter to our attention, David. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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