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Howdens - Manchester Reviews 

91
TrustScore 4.5 out of 5

4.7

Unit 5, Manchester Industrial Park, Holt Street, M40 5AX Cheadle, North West, GB


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Rated 5 out of 5 stars

We had a problem with the kitchen backsplash we fitted from howdens, when I contacted them I was dealing with a lovely lady called Lucy who went out of her way to try and assist me in resolving this m... See more

Company replied

Rated 5 out of 5 stars

Simon at Howdens Manchester has been so professional and helpful throughout our new kitchen refit. His design was excellent and input was so valuable. He was also able to modify the design to suit ou... See more

Company replied

Rated 5 out of 5 stars

Hi I’ve been howdens customer for approximately 20 years and Manchester branch is by far my favourite. Angelina who’s one of the kitchen designers has been brilliant. She always works well with us and... See more

Company replied

Rated 3 out of 5 stars

Not as expected. I paid for my goods and was directed into the warehouse to collect. Your operative had to go back into reception as one of the items I ordered, caulk, was kept behind the counter ther... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 5, Manchester Industrial Park, Holt Street, M40 5AX, Cheadle, North West, United Kingdom

  • 0161 205 7541

4.7

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.7

All reviews

(91)

8,798 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service

Excellent customer service from both ladies on front desk right through to lads working in the back getting out stock and materials. Never had a issue. Excellent bunch of staff

July 25, 2023
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi, Thanks for leaving this 4 star review for the Howdens - Manchester depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

The very pleasant manner of the lady…

The very pleasant manner of the lady who served me in store she was very clued up on the goods being served to me and made very nice and polite conversation as she was serving me which was very nice explaining things to me in a nice manner answering the questions I was putting her way which was very helpful to myself In my quest for the answer over the materials i required it was a pleasure to call in ,so thank you and carry on .

April 24, 2023
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi, Thanks for leaving this 5 star review for the Howdens - Manchester depot! All the best, Tash.

Rated 5 out of 5 stars

Express service

Good knolage for products

March 9, 2023
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Angelina was amazing

Angelina was amazing, so friendly and professional, she picked up on every detail, adding the smallest of details to make the biggest difference to our experience, ultimately enabling us to to make the best decisions to get the perfect product.
Nothing was too much trouble and Angelina was always available with an alternative to any issues we had.Overall a faultless service with perfect communication with a skilful designer.

March 16, 2023
Howdens - Manchester logo

Reply from Howdens - Manchester

Hi there Darren, Thanks for leaving this 5 star review for the Howdens - Manchester depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Howdens never disappoints

Howdens never disappoints. Services are top notch!

June 23, 2022
Howdens - Manchester logo

Reply from Howdens - Manchester

Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 1 out of 5 stars

Bad product and worse attitude.

We ordered and had delivered a load of door frames for a job site. One of the frames were badly twisted, I mean really bad. Out by 15mm and no way to get a good grip on tin stud. So naturally I took the one frame back to get it exchanged but the attitude I got from the depot manager was absolutely disgraceful and they wouldn't exchange.
***Update*** I have already emailed you 5 days ago as requested but yet to receive any response.
***Update*** And then these clowns shut our account, because Howdens don't believe in customer service.

June 8, 2022
Howdens - Manchester logo

Reply from Howdens - Manchester

We're sorry you have been disappointed by your experience. Please rest assured we have passed your review and emails to the relevant team for investigation and will be in touch shortly. If you would like to provide any further information regarding this matter, please email reviews@howdens.com

Rated 1 out of 5 stars

Last 2 purchases have been horrendous…

Last 2 purchases have been horrendous ordered and paid for 2 quartz worktops and waited for weeks to receive them leaving me losing money and having high rate customers will now be purchasing my quartz elsewhere

January 13, 2022
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Reply from Howdens - Manchester

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 1 out of 5 stars

RE-CONSIDER CHOOSING HOWDENS as your kitchen provider, Once they got your money and ignore you forever

Before-head, the Salesperson (Darren) was a yes man. He did the measurement on his own and made prompt reply on every enquires.

I understand that he was in busy in sometimes. But he would had tried his best to reply my enquires either through email or SMS.

However, once he got the full payment from me. It became a total different story and attitude changed differently.

After delivery, one of my kitchen door was found broken accidentally. I called immediately to Darren from Howdens for an exchange and emailed him also. However, no reply. Even my builder has a business relationship with Howdens and he tried many times to call Darren. However, no answer at all.

Finally, I needed to drive directly with the broken kitchen door to this branch and talked to Darren to ask for a replacement.

Besides, one of my cupboards was missing one minor parts which makes me failed to use that cupboards. I asked Darren many times through SMS and emails to post me that missing parts (just a small click). I waited him for two weeks and urged him again. Unfortunately, He even no longer answering my call/SMS/emails anymore.

I was completely disappointed with the service provided by Howdens so does the quality of kitchen doors. It was because two kitchen doors were found tore. I was curious about the quality of product provided by Howdens as if it is correlated to the price of Howdens selling?

RE-CONSIDER CHOOSING HOWDENS as your kitchen provider

November 29, 2021
Unprompted review
Howdens - Manchester logo

Reply from Howdens - Manchester

Thank you for bringing this matter to our attention, Chan. Could you please email reviews@howdens.com with your contact details so we can provide further help?

Rated 5 out of 5 stars

Only one word professional

Staff are more than helpful.
Always a smile.

August 27, 2021
Howdens - Manchester logo

Reply from Howdens - Manchester

Good afternoon Richard, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

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