Being a portfolio landlord requires me to renovate and revamp my properties regularly. The team at Howdens Newport in the Maesglas branch are superb and have had a strong relationship with them for ye... See more
Company replied

Unit 1A, Maesglas Industrial Estate, Off Docks Way, NP20 2NN Gwent, Wales & West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Being a portfolio landlord requires me to renovate and revamp my properties regularly. The team at Howdens Newport in the Maesglas branch are superb and have had a strong relationship with them for ye... See more
Company replied
My experience of dealing with Howdens products, service and , helpfulness is simply amazing…. 100% recommendations from me over many years of using them.. I’ve dealt with many branches throughout th... See more
Company replied
I was impressed with the quality and the professionalism of the staff. Choosing our kitchen from design to sitting in the office looking at a virtual reality of our kitchen was great. When we had any... See more
Company replied
Just had our Apollo worktops from Howdens fitted. The boys who fitted them did an excellent job and we are very pleased with how they look. The fitters were quick and professional also very helpful... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 1A, Maesglas Industrial Estate, Off Docks Way, NP20 2NN, Gwent, Wales & West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shocking 3 visits
Supplying us with 3 damaged doors
There not checking stock before sale!!
P I s s poor

Reply from Howdens - Newport
Friendly helpful female assistant. Plenty of knowledge about goods that were required

Reply from Howdens - Newport
Following a focused and helpful design service, our kitchen was not only put into storage but taken 100 miles more when it suited us. All of this was done seamlessly.

Reply from Howdens - Newport
I purchased 10 tubes of Adhesive and Sealant it’s a great product and one benefit is it can be over painted used correctly it can remove the need for Caulk .

Reply from Howdens - Newport
They told me they had everything in stock but they didn’t. Had to come back a week after, I gave them 2 weeks. After 2 weeks, I walked into the shop and there were only 1person on the counter and I had to wait 20mins to be served, despite the guy at the counter requesting help.
The boys in the warehouse have no manners, no explanation, no training and do not help with heavy stuffs at all!

Reply from Howdens - Newport

Reply from Howdens - Newport
Very helpful at the counter .nothing is to much trouble. And your given helpful tips .

Reply from Howdens - Newport
Excellent and very helpful staff, especially Matthew the kitchen designer. Everything arrived on time and no damages. Thank you great service.

Reply from Howdens - Newport
We are so pleased with our new kitchen. From start to finish the service has been fantastic. Big thanks to the Newport branch and in particular Elinor Howard who designed us a fab kitchen and was always on hand to answer and queries we had.
Would highly recommend.

Reply from Howdens - Newport
haveexperienced great difficulty with your account system - very difficult to operate the account.
Staff on site excellent
Mike Rowe ref 1102 0035 69

Reply from Howdens - Newport
The staff at Howdens were always helpfull right from design right through to the finish A special thank you to Luke B who designed the kitchen and came out to give advice during installation when we hit a few problems. Nothing was to much trouble for Luke and the team at Newport Howdens Maesglas. J&H

Reply from Howdens - Newport
We had three kitchens in a very short space of time to transport and fit in North Wales.
The team at Howdens Maesglas including Paul,Richard,Leanne,Amelia,Matt and Neville were fantastic making sure everything ran smoothly.A special thank you to the warehouse staff especially Brandon and Craig for there help and professionalism. A fantastic service from start to finish

Reply from Howdens - Newport
We were very pleased with the service provided by Howdens Maesglas Newport Depot in the planning and provision of the kitchen cabinets and appliances for our new kitchen. Luke Bilham (Kitchen Designer) was very helpful in this by carefully understanding our requirements and skilfully using the design IT systems to convert them into a plan that has resulted in a splendid new kitchen.

Reply from Howdens - Newport

Reply from Howdens - Newport

Reply from Howdens - Newport
Delivery of products sometimes wrong/having to check order within 24 hrs difficult when you have 3 deliveries at different times and days for one kitchen
All staff within Newport branch ( especially Matthew ) very helpful and nothing to much trouble
Good product at fair price

Reply from Howdens - Newport
Helpful and friendly staff, good choice and reasonable price.

Reply from Howdens - Newport
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.