Excellent customer service at the Penzance branch Opening a new account with Howdens has been a great experience. We had a few initial glitches accessing my account, but Ruth was an absolute gem a... See more
Company replied

Poniou Lane, Long Rock Industrial Estate, Long Rock, TR20 8HX Cornwall, South West, GB
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Excellent customer service at the Penzance branch Opening a new account with Howdens has been a great experience. We had a few initial glitches accessing my account, but Ruth was an absolute gem a... See more
Company replied
Great advice and information provided by John and the team at Penzance branch. Fantastic after sales and customer presentation of their dream kitchen. Quarts worktop experience very positive from sta... See more
Company replied
Frindly professional, in person support from Sean, we were so please with the advice, ease of setting up account, personl understsanding ou our community project needs. The delivery were on the do... See more
Company replied
Part Delivered early which was great as we could proceed with installation ahead of planned start date
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Poniou Lane, Long Rock Industrial Estate, Long Rock, TR20 8HX, Cornwall, South West, United Kingdom
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Haven’t received the full order on time which has had a negative effect on cost and time.

Reply from Howdens - Penzance
Despite many bad reviews about Howdens customer service, I can’t recall when I’ve had nothing but good service from the staff at Penzance.

Reply from Howdens - Penzance
I ordered two doors recently and when they were delivered one was dirty and damaged, I took pictures of the said door and emailed the branch, and they then had to source another one, which will be delayed, which I understand, but to be told by the delivery driver who delivered and collected the said door, he told the branch it was bad and they still delivered the door , not impressed

Reply from Howdens - Penzance
Our carpenter arrived this morning to fit 2 worktops and upstands into the new Laundry room, one of the 3m white worktops on inspection had a small section damaged mid length.
On contacting Howdens, their assistant was extremelly helpful and verified they had a replacement in stock and would get it scheduled for delivery later in the day.
Within 4 hours it arrived and now hopefully the carpenter will stay late and finish the job.
Great service from the Howdens team at Penzance.

Reply from Howdens - Penzance
Brilliant service, great quality and good communication, delivered on time. Will always continue buying from Howdens.

Reply from Howdens - Penzance
Excellent service from Penzance staff and very good price too. Would highly recommend

Reply from Howdens - Penzance
Product was very good but was repeatedly sent the wrong stuff. Lost count of the number of times `I had to go back. Had a backboard delivered and was fitted while I was out. It was not the one I ordered but looks ok as it happens. A bit disappointed though

Reply from Howdens - Penzance
Always a great service from Howdens Pz. Friendly and helpful 😎👍

Reply from Howdens - Penzance
When seeking advice from the staff at howdens Penzance. I always feel it is helpful, impartial, and very knowledgeable.
Many thanks.

Reply from Howdens - Penzance
On the whole I've been dealing with Steve who definitely gets a 5 star + for being patient, helpful and great at design to enable me to have the best kitchen design and kitchen possible. All the other staff have been very helpful too.

Reply from Howdens - Penzance
Howdens Penzance staff always helpful we have had 3 Howdens kitchens over the years and will be ordering another soon for our new build ,

Reply from Howdens - Penzance
We found the sales man and other staff very helpful and informative,and were pleased to help

Reply from Howdens - Penzance
Great helpful team at the Penzance branch I recommend anyone looking for a new kitchen to go and see them

Reply from Howdens - Penzance

Reply from Howdens - Penzance
Christian helped us choose our items with great efficiency and lots of practical advice.

Reply from Howdens - Penzance
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