Requested a business trade account and this was dealt with very promptly and efficiently. Adrian Pullin, the territory representative called into see us and all the necessary information was dealt wi... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Requested a business trade account and this was dealt with very promptly and efficiently. Adrian Pullin, the territory representative called into see us and all the necessary information was dealt wi... See more
Company replied
Got wardrobes through Russell who was very good to order through also knowledgeable on what I was trying to do and wanted. Couple of bits where not in my order but was sorted out straight away. The... See more
Company replied
Big thanks to Jerry for helping us design and pick our kitchen. It wasn’t the easiest of spaces to fit everything that we required but Jerry worked hard to make it feasible and delivered comprehensive... See more
Company replied
We urgently needed small doors and found out very few companies made them, Howdens being the nearest. We didn't have a trade account and it should have taken 2 days to get it set up. However, knowing... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit J2, 89 St. Modwen Road, PL6 8LH, Devon, South West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Requested a business trade account and this was dealt with very promptly and efficiently. Adrian Pullin, the territory representative called into see us and all the necessary information was dealt with there and then.

Reply from Howdens - Plymouth Marsh Mills
Great experience with the branch. Helpful with finding the correct fixings I needed too.

Reply from Howdens - Plymouth Marsh Mills

Reply from Howdens - Plymouth Marsh Mills
It was just so helpful and positive and he answered all my questions and he didn’t rush me.great shopping

Reply from Howdens - Plymouth Marsh Mills
Unfortunately, I will not be using Howdens again. The dimensions taken when designed were incorrect, therefore resulting in kitchen units that didn’t fit. Thankfully my carpenter was able to resolve the issue but this ended up him working longer hours, costing me a lot more money that it should have been, had the kitchen been designed correctly.

Reply from Howdens - Plymouth Marsh Mills
Goods sorted & ready for collection on time

Reply from Howdens - Plymouth Marsh Mills
We were delighted with our purchase from Howdens. The item was in stock and allowed the Carpenter to fit it, just before a weekend family party.

Reply from Howdens - Plymouth Marsh Mills
I always find the staff at Howdens Marsh Mills really helpful. Product is good quality as well!

Reply from Howdens - Plymouth Marsh Mills
Staff are always willing to be as helpful as they can. And will find a solution for you.

Reply from Howdens - Plymouth Marsh Mills
Warehouse staff always cheerful and helpful can't fault Howdens

Reply from Howdens - Plymouth Marsh Mills
Very helpful and cheerful staff, I felt like I had all the time I needed with no rush from the staff

Reply from Howdens - Plymouth Marsh Mills
Great informative and design from Steve at Howdens. Exactly what we wanted

Reply from Howdens - Plymouth Marsh Mills
Got wardrobes through Russell who was very good to order through also knowledgeable on what I was trying to do and wanted.
Couple of bits where not in my order but was sorted out straight away.
The only thing I didn’t like was the instructions which I didn’t think where very clear and also had to print off pages when I was given a booklet from Russell when I said things weren’t clear.

Reply from Howdens - Plymouth Marsh Mills
A big thank you to Howdens Marsh Mills branch. We were undertaking a refit of a house from which we live 2 1/2 hours away.
Everyone was super helpful and polite (even when I was stressed on the phone) and nothing was too much trouble.
The new kitchen for one of our rentals looks great and I was pleased with the price.
Much appreciated everyone!!

Reply from Howdens - Plymouth Marsh Mills
Ordered replacement freezer drawers from Plymouth arrived within 48hours good service

Reply from Howdens - Plymouth Marsh Mills
your bloody accounts department closed our account and despite me being a trade account for over 30 years, you wanted endless details plus us to go into a branch to open a new account. Only a bad tempered exchange persuaded you to let us buy this cupboard, usual attempt to rip us off before conceding we were entitled to a much lower trade price. Always the same it was only because the kitchen needed a matching Howdens unit that I was forced to purchase the thing from you. No company can thrive if run by the accounts department and your ridiculous pricing system. I spent over a 100K with other auppliers last year to avoid dealing with you

Reply from Howdens - Plymouth Marsh Mills
Dan made the whole process easy and simple despite several changes of mind! Good quality. Few small issues delt with no fuss. Delivery drivers very helpful.

Reply from Howdens - Plymouth Marsh Mills

Reply from Howdens - Plymouth Marsh Mills
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.