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Howdens - Plymouth Marsh Mills Reviews 

94
TrustScore 4.5 out of 5

4.6

Unit J2, 89 St. Modwen Road, PL6 8LH Devon, South West, GB


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Rated 5 out of 5 stars

Requested a business trade account and this was dealt with very promptly and efficiently. Adrian Pullin, the territory representative called into see us and all the necessary information was dealt wi... See more

Company replied

Rated 5 out of 5 stars

Got wardrobes through Russell who was very good to order through also knowledgeable on what I was trying to do and wanted. Couple of bits where not in my order but was sorted out straight away. The... See more

Company replied

Rated 5 out of 5 stars

Big thanks to Jerry for helping us design and pick our kitchen. It wasn’t the easiest of spaces to fit everything that we required but Jerry worked hard to make it feasible and delivered comprehensive... See more

Company replied

Rated 5 out of 5 stars

We urgently needed small doors and found out very few companies made them, Howdens being the nearest. We didn't have a trade account and it should have taken 2 days to get it set up. However, knowing... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit J2, 89 St. Modwen Road, PL6 8LH, Devon, South West, United Kingdom

  • 01752 440 000

4.6

Excellent

TrustScore 4.5 out of 5

94 reviews

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4.6

All reviews

(94)

8,948 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service friendly staff what I wanted in stock

December 13, 2022
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Reply from Howdens - Plymouth Marsh Mills

Hello, Thanks for reviewing our Howdens – Plymouth Marsh Mills depot. Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

Found the staff very helpful

Found the staff very helpful, our surveyor did measure our kitchen slightly wrong but we did have a good kitchen fitter who managed to get round it.

November 18, 2022
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Reply from Howdens - Plymouth Marsh Mills

Hi, Thanks for reviewing our Howdens - Plymouth Marsh Mills depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Friendly and knowledgeable

I found all the staff to be very helpful and friendly and will spend time explaining ideas and the products to you and guide you to a good result

October 7, 2022
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Reply from Howdens - Plymouth Marsh Mills

Hello, Thanks for reviewing our Howdens - Plymouth Marsh Mills depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fantastic experience

Purchased complete new kitchen and didn't know where to start. Counter staff were brilliant in leading us in the right direction and Jane who planned the kitchen was absolutely fantastic, turning what could have been a very stressful experience into one that was simple and straightforward. Nothing was too much trouble and attention to detail excellent. Couldn't wish for better. Thank you all.

September 12, 2022
Unprompted review
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Reply from Howdens - Plymouth Marsh Mills

Hello, Thank you for your feedback on our Howdens – Plymouth Marsh Mills depot. Best wishes, Tash

Rated 5 out of 5 stars

I made my order by phone and arranged…

I made my order by phone and arranged for my Son to collect for me. All dealt with efficiently as usual. Very polite and helpful.

September 3, 2022
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Reply from Howdens - Plymouth Marsh Mills

Hello, Thanks for reviewing our Howdens – Plymouth Marsh Mills depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Last minute changes to our order

Last minute changes to our order, no problem! Accommodating with delivery requests and no issues on site!

August 23, 2022
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Reply from Howdens - Plymouth Marsh Mills

Good afternoon, Thanks for reviewing our Howdens – Plymouth Marsh Mills depot. Have a lovely day! Tash.

Rated 2 out of 5 stars

Not happy with the quality or the service

Not happy with the quality or the service. We had decided on a kitchen from B&Q having already been to Magnate and Wren but our kitchen fitter wanted us to use Howdens. We provided them with the survey, details of what we wanted and they said they would match it with their own product. Two problems, firstly they don't want you in their shop as it's only for trade so you cant see anything, they gave us no personal time it was just bang, bang, bang that's it. OK they were not expensive but second problem was when the kitchen arrived it was not until after it had been fitted that we realised things were not as we had originally wanted. We are putting up with it because it's just too much hassle to argue the point and our kitchen fitter doesn't want to know now but we found their kitchen to be of very low quality, the stainless sink, hob and extractor are very cheaply made and easily scratch. It's an OK kitchen but don't be fooled by the name. If B & Q hadn't been so rude to us when we tried to order the kitchen we would have gone with them because it was the best quality one we'd seen for what we wanted!

August 4, 2022
Unprompted review
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Reply from Howdens - Plymouth Marsh Mills

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Plymouth Marsh Mills depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

excellent quality

only a cupboard unit but excellent quality as i've come to expect from Howdens

May 26, 2022
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Reply from Howdens - Plymouth Marsh Mills

Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Howdens are superstars

Howdens, kindly supported our charity by providing an excellent price on some kitchen units and fire door to enable us to make some improvements for our service which supports adults with learning disabilities. Without their support we would have struggled to complete all the work we wanted . We are therefore hugely grateful to the great team at this store who have been fantastic!

May 24, 2022
Unprompted review
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Reply from Howdens - Plymouth Marsh Mills

Good afternoon, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Steve Veal and girls when phoning very…

Steve Veal and girls when phoning very helpful,
Nothing too much trouble..Will recommend to others as customer services excellent. Thanks again for all your help

May 8, 2022
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Reply from Howdens - Plymouth Marsh Mills

Good afternoon, Thanks for reviewing our Howdens – Plymouth Marsh Mills depot. It's great to read your comments. Have a great day, Tash.

Rated 5 out of 5 stars

Always a pleasure to conduct my…

Always a pleasure to conduct my business with Kev and the team at Plympton branch
Great as all ways

April 29, 2022
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Reply from Howdens - Plymouth Marsh Mills

Hello William, Thanks for reviewing our Howdens – Plymouth Marsh Mills depot. All the best, Tash.

Rated 1 out of 5 stars

Rip off

Rip off, made up prices

March 19, 2022
Howdens - Plymouth Marsh Mills logo

Reply from Howdens - Plymouth Marsh Mills

Hi Ryan, Please rest assured we have shared your comments internally. You can find more information on our pricing here: https://www.howdens.com/promotions-terms-and-conditions. All the best

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