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Howdens - Poole Reviews 

198
TrustScore 4.5 out of 5

4.7

Units 12 & 13, Fleets Industrial Estate, Off Willis Way, BH15 3ST Dorset, South West, GB


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Rated 5 out of 5 stars

The salesperson, Hannah from the Poole branch, was so helpful & professional. She made lots of suggestions and didn’t mind how many times we changed things. She was the person who measured up and who... See more

Company replied

Rated 5 out of 5 stars

Worked with Hannah in Sales in the Poole branch to design and quote a new kitchen, she really understood the assignment. Advised about budget, cost matching from other competitors, and working direc... See more

Company replied

Rated 5 out of 5 stars

Highly recommend from start to finish Howdens did not disappoint. The designer was knowledgeable and worked with us to design the perfect kitchen. There was no issues with the quality and all items... See more

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Rated 5 out of 5 stars

I am an independent kitchen fitter, and my go-to kitchen supplier is Howden's. The staff are knowledgeable and helpful. I often ask the front desk staff for their opinion about getting the right prod... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 12 & 13, Fleets Industrial Estate, Off Willis Way, BH15 3ST, Dorset, South West, United Kingdom

  • 01202 677 097

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.7

All reviews

(198)

8,882 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, great price delivered on time

January 25, 2022
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Reply from Howdens - Poole

Thank you for the positive review. All the best, Harriet

Rated 5 out of 5 stars

Howdens Review

Keeping this simple.. I use Howdens because
1) The customer service is great from everyone. If there I an issue at all, it is always dealt with quickly and efficiently. For example I bought quite an expensive tap. When I plumbed it in the ceramic disk part on the cold was leaking. I called about it.. no problem at all . Three days later I had the new part . Brilliant
2) similar to 1) All the staff are super helpful
3) An excellent range of kitchens, joinery products etc.. a bit of a one stop shop, which is great.
4) I don't go around price checking , I don't have time, but I believe the pricing is pretty good across the board.
5) overall everything about the brach I use is top notch .

December 28, 2021
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Reply from Howdens - Poole

Good afternoon Richard, thanks for taking the time out of your day to leave this positive review for our Poole depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

Another great interaction with Howdens

Another great interaction with Howdens. I gave them my design, they put it into an order, and then it was delivered on time direct to the customer's house. Always pleasant service and good value for money, excellent quality uinits.

November 28, 2021
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Reply from Howdens - Poole

Good afternoon Chris, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.

Rated 4 out of 5 stars

Have had an account with Howdens…over 30years

Have had an account with Howdens Joinery , Fleets Bridge Industrial Estate
For over 30 years and always found them customer friendly, extremely helpful ,
Always willing to refund costs on returned items, guarantee any products sold,
Although only ever had to return a kitchen sink unit door due to de laminate with the damp environment after two years, and that product is no longer sold.
No hesitation to change it . Regarding delivery, always there when they say they will be and never had items missing.

J.R.Scott, Carpenters

November 25, 2021
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Reply from Howdens - Poole

Good morning, thank you so much for leaving this positive review for our Poole depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Excellent service

November 9, 2021
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Reply from Howdens - Poole

Hi David, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

New Kitchen

Excellent experience, John visited the site and came up with some great design ideas for a new kitchen. He patiently re-worked them as the client changed their mind never complaining for a second.
Everything was delivered on time as promised. My experience so far with the Poole branch has been excellent.

November 8, 2021
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Reply from Howdens - Poole

Hi Paul. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Excellent

Excellent, friendly service and first class products.

November 8, 2021
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Reply from Howdens - Poole

Good afternoon Mr Russell, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 4 out of 5 stars

Unless you purchase from Howdens on a…

Unless you purchase from Howdens on a regular basis. You will more than likely find prices cheaper else where.

November 2, 2021
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Reply from Howdens - Poole

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Always really helpful!

Great new styles. Smooth contract start to finish. Couple of glitches sorted with minimum effort. Thanks!

November 2, 2021
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Reply from Howdens - Poole

Good afternoon Denny, thank you for leaving a 5* review. We're sure that the team at the Poole depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Very good

Very good exceptional price and very good service highly rated

October 2, 2021
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Reply from Howdens - Poole

Good morning Christopher. Thank you for your great feedback. All the best, Harriet.

Rated 5 out of 5 stars

Excellent service from kitchen plan to…

Excellent service from kitchen plan to supply and afterwards with any slight alterations

September 27, 2021
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Reply from Howdens - Poole

Good afternoon Simon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

Howdens offer a reliable and high…

Howdens offer a reliable and high quality service
Cant be beaten on reliability of service and speed of stock delivery.
Great range of kitchens, doors, flooring and other bits.
Staff are always helpful and we have an especially close relationship with Sam, the kitchen designer from the Poole branch, who had designed hundreds of kitchens for us over the years.
Thank you Howdens!

September 27, 2021
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Reply from Howdens - Poole

Good afternoon Baron, thank you for leaving a 5* review. We're sure that the team at the Poole depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Outstanding customer service from all…

Outstanding customer service from all the team at Poole

September 15, 2021
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Reply from Howdens - Poole

Good afternoon, thank you so much for leaving this 5* review for our Poole depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Amazing service

Needed a replacement door which had to be ordered in, they got on it straight away and the door arrived within 3 working days ( awesome job )

August 1, 2021
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Reply from Howdens - Poole

Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

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