Sales and design staff are brilliant and were very patient with us after we changed our minds on colour and some design aspects. The kitchen was delivered as planned with one or two small items... See more
Company replied

Unit 1, Select Industrial Park, Aberllechau Road, CF39 0PB Porth, Wales & West, GB
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Sales and design staff are brilliant and were very patient with us after we changed our minds on colour and some design aspects. The kitchen was delivered as planned with one or two small items... See more
Company replied
I have been a cash customer of Howdens for a few years and when there recently, discussing a house renovation including a new kitchen, I opened a credit account. The shop staff were very friendly... See more
Company replied
Went to Howdens in Porth today to ask about a replacement panel for my kitchen that I had unfortunately damaged. Their service was exceptional from the boy on the counter to the man who brought us the... See more
Company replied
Service is always great and helpful when needed, products are always available or short lead times and good quality
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 1, Select Industrial Park, Aberllechau Road, CF39 0PB, Porth, Wales & West, United Kingdom
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Reply from Howdens - Porth
The manager in the the porth branch was really rude, to me and my customer, if I could give a minus I would.
It was only a small kitchen and the designer created 2 voids, so I completed a survey and suggested some alterations, only to have the manger tell my customer that I didn’t have a clue what I was on about and it didn’t fit.
After 2 phone calls where he was abusive on the phone, i gave him the measurements of my suggested alterations and it fitted.
I have 35years in carpentry and kitchen fitting and I will never use porth branch in the Rhondda again.

Reply from Howdens - Porth
Bought 7 oak veneered doors two with glass five shaker style on unwrapping the doors one of the glass panel doors was dented and scratched contacted Porth branch for a replacement got it back home unwrapped it damaged again. Unwrapped other five doors another two dented and scratched. Returned them to store didn't have any replacements in stock. I've had a carpenter twice to the house to fit them and had to send him home. Very disappointed again think something needs to be done with either the transportation or storage of these products
Regards Steve Walsh

Reply from Howdens - Porth
The whole team at porth couldn’t be any better 👍🏻

Reply from Howdens - Porth
Very helpful and knowledgeable of items that are available.

Reply from Howdens - Porth
Great service as always from howdens porth..a pleasure to deal with..

Reply from Howdens - Porth
As per usual good quality units , great afters sales service , good knowledgeable staff always willing to help

Reply from Howdens - Porth
I used Howdens many years ago and was pleased. My recent visit to Howdens Porth was very good as well. Good personal service by Ally on the desk, from taking the order, adding items later and finally delivery. Good communication and knowledge. The products are good, as a bonus.

Reply from Howdens - Porth
Excellent service + great customer service. Any problems quickly resolved

Reply from Howdens - Porth
Great Service Great Staff!hope they will have some coffee cups next time as ,there was a coffee available but no cups available 2 days in a row,(will be sourced online for same day delivery from wellknown website😎)

Reply from Howdens - Porth
one word Brilliant the staff at Porth depot has been very helpful we revamped our kitchen new doors and side panels and drawers what a transformation then we replaced our bedroom carpets with engineered real wood flooring all from Howdens were very Happy and not a builder was used best part.

Reply from Howdens - Porth
Supposed to be “trade” price when their more expensive than full blown retail, stair parts are cheaper literally anywhere you look even Travis Perkins are cheaper, and couldn’t even produce zip bolts!!!
Kitchens are cheaper or the same elsewhere in retail shops only bought kitchen from here as the units are pre built and do last from experience and was sort of an impulse buy living close to a branch.
Howdens need to just open up to public as retail because this so called “trade” only pricing is a gimmick.
Also Howdens are notorious for getting orders and deliveries wrong, my father a chippy of 50yrs used them only when he really had to because of this, plenty of cheaper competition for joinery and stair parts
Look online.

Reply from Howdens - Porth
A first class customer experience from the Howdens, Porth team. The whole process from design to ordering including several changes to layout and equipment spec was very easy and straightforward.
Special thanks to Jack and Rachel for making it so easy and a hassle free experience.
Would highly recommend you use these guys.

Reply from Howdens - Porth

Reply from Howdens - Porth
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