Banner for Howdens - Redhill

Howdens - Redhill Reviews 

70
TrustScore 4.5 out of 5

4.7

Units 1 & 2, Trowers Way Centre, Holmethorpe Industrial Estate, RH1 2LP Surrey, South East, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yesterday i couldnt get their new hob to work. The manager's attitude and support were great. When i then spoke with a kitchen designer, he very kindly offered to visit. He showed me how it works and... See more

Company replied

Rated 5 out of 5 stars

Having used Howdens extensively for our extension, I wanted to thank the whole team at Redhill who have given us excellent customer service thoughout. I wanted to say an especial thanks to Nadia and L... See more

Company replied

Rated 4 out of 5 stars

The experience is okay the staff are friendly and helpful however cold hard cash is difficult unless you don’t need change jokes

Company replied

Rated 5 out of 5 stars

Baz is marvellous. He has the vision & expertise to create a fantastic kitchen which not only looks good but works. He was very patient working through our requirements. There was no hard sell of the... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 & 2, Trowers Way Centre, Holmethorpe Industrial Estate, RH1 2LP, Surrey, South East, United Kingdom

  • 01737 769 054

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(70)

9,090 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You had the product in stock and…

You had the product in stock and delivered within 3 hours of placing my order

February 21, 2025
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning, Thanks for taking the time out of your day to leave this review. Take care and have a lovely day.

Rated 5 out of 5 stars

Massive thanks for Helena at Howdens…

Massive thanks for Helena at Howdens Redhill, best customer service - polite, helpful, quick and just fabulous. From start to finish Helena couldn't have been more efficient.

December 2, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning, thank you for taking the time to write such a great review. Have a great day.

Rated 5 out of 5 stars

A massive thank you to lovely Helena!

A massive thank you to lovely Helena, she was so helpful, friendly and efficient throughout the whole process. Absolutely faultless experience with Howdens, Helena was fantastic!

Thank you!

June 20, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning Rachelle, I am sure the team will be pleased to read your kind words! We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

A big thank you to Helena at Redhill

A big thank you to Helena at the Redhill Branch. I had a new Howdens Kitchen installed by a builder with a Howden's account and after 18 months the taps had started to leak. I popped into my nearest Howdens Branch, although the Kitchen had been purchased elsewhere and Helena organised replacement washer valves for me at no extra cost. This was a pleasant surprise and a fantastic piece of customer service.

November 14, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning Robert, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning, It's great to hear that you had such a positive experience. Take care and have a lovely day.

Rated 5 out of 5 stars

great service

great service
great service, great staff always happy to help

October 1, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi BKS, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Absolutely great customer service

Absolutely great customer service, I received great advice on which doors to order. Helena was really knowledgeable and helpful. Will be a returning customer!

September 24, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good afternoon, I am sure the team will be pleased to read your kind words! Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Continued excellent service and very helpful staff

Having had excellent service with the design of our kitchen a few years ago, I revisited the Redhill branch again recently to sort out a problem with a tap. Helena was extremely helpful and went out of her way to assist. Thank you.

September 7, 2024
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good afternoon, Thanks for taking the time out of your day to leave this review. Best wishes. Cha

Rated 3 out of 5 stars

Service rather slow but OK

Service rather slow, but to be fair, the Redhill Branch were undergoing re-organisation and it was near lunchtime.

April 26, 2024
Howdens - Redhill logo

Reply from Howdens - Redhill

Thank you for taking the time to leave this review Gareth. Please be assured we will raise your comments with the Redhill depot for their acknowledgement. All the best

Rated 5 out of 5 stars

Great comminication

February 7, 2024
Howdens - Redhill logo

Reply from Howdens - Redhill

Good morning Derek, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Alan.

Rated 3 out of 5 stars

took a while for the designer to…

took a while for the designer to understand our requirements but when she did she produced exactly what we wanted. definatley coming back

December 15, 2023
Howdens - Redhill logo

Reply from Howdens - Redhill

Thank you for your feedback, Richard. We hope you love your new kitchen! Best wishes, Tash

Rated 5 out of 5 stars

Always really helpful

Always really helpful
Friendly service at a good price

November 13, 2023
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, the team go above and beyond to make sure we are happy. The free biscuits are a bonus

October 18, 2023
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi Amy, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

Baz is marvellous

Baz is marvellous. He has the vision & expertise to create a fantastic kitchen which not only looks good but works. He was very patient working through our requirements. There was no hard sell of the most expensive range/fittings. Baz is very open and honest, a delight to do business with.
Once we ordered the kitchen, there was a seamless delivery of parts to our fitter. All in all a very professional operation.

May 1, 2022
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi, Thanks for leaving this 5 star review for the Howdens - Redhill depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with. They know their stuff.

February 1, 2023
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi, Thanks for leaving this 5 star review for the Howdens - Redhill depot! Best wishes, Tash

Rated 5 out of 5 stars

Highly recommend Howdens at Redhill…

Highly recommend Howdens at Redhill 🌟🌟🌟🌟🌟
Baz the manager is amazing as are the guys that constantly helped us in the showroom Tom, Wayne and Jamie.
They all went above and beyond to help with our recent new kitchen fit.
Unfortunately we had a completely useless “kitchen fitter” who assured us he was a “ professional kitchen fitter “ he was totally incompetent and didn’t have a clue.
Thankfully after 3 months of excuse after excuse from the totally incompetent fitter who couldn’t finish our kitchen to the Howdens standard Baz came to the rescue and sorted out a proper kitchen fitter to put our kitchen right.
We can’t thank Baz enough he is 🌟🌟🌟🌟🌟 and a real asset to Howdens as are Tom, Wayne and Jamie. At last thanks to you all we have got the fantastic Howdens kitchen we wanted.
We highly recommend Redhill Howdens 🌟🌟🌟🌟🌟 they go above and beyond for their customers.

February 17, 2023
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi Kerry, We are so pleased to read your positive comments, thanks for leaving such a great review. Best wishes, Tash

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look