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Howdens - Redhill Reviews 

70
TrustScore 4.5 out of 5

4.7

Units 1 & 2, Trowers Way Centre, Holmethorpe Industrial Estate, RH1 2LP Surrey, South East, GB


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Rated 5 out of 5 stars

Yesterday i couldnt get their new hob to work. The manager's attitude and support were great. When i then spoke with a kitchen designer, he very kindly offered to visit. He showed me how it works and... See more

Company replied

Rated 5 out of 5 stars

Having used Howdens extensively for our extension, I wanted to thank the whole team at Redhill who have given us excellent customer service thoughout. I wanted to say an especial thanks to Nadia and L... See more

Company replied

Rated 4 out of 5 stars

The experience is okay the staff are friendly and helpful however cold hard cash is difficult unless you don’t need change jokes

Company replied

Rated 5 out of 5 stars

Baz is marvellous. He has the vision & expertise to create a fantastic kitchen which not only looks good but works. He was very patient working through our requirements. There was no hard sell of the... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1 & 2, Trowers Way Centre, Holmethorpe Industrial Estate, RH1 2LP, Surrey, South East, United Kingdom

  • 01737 769 054

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.7

All reviews

(70)

9,128 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s a very professional experience…

It’s a very professional experience shopping at Howdens always look forward to advice received from helpful staff

August 11, 2022
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi, Thanks for reviewing our Howdens – Redhill depot. Best wishes, Tash

Rated 4 out of 5 stars

Helpful and friendly service

Helpful and friendly service. Still a bit limited in their selection of timber and mouldings for bespoke joinery work and prices occasionally a little steep, but some good deals available.

September 13, 2022
Howdens - Redhill logo

Reply from Howdens - Redhill

Hi there Dale, Thank you for taking the time to leave this review. Best wishes, Tash

Rated 1 out of 5 stars

They don't stand behind their…

They don't stand behind their products...

I've had a kitchen for 3 years from Howdens. 1.5 years ago I reported that some of the units were peeling at the joints. After chasing and trying to get this resolved they have just fobbed me off with it's my fault I've not kept them dry. Well it just so happens that I'm pretty crap at cleaning the kitchen and the units don't get cleaned that often. We are talking a sponge and soapy water once every two-three weeks dried with a tea towel. Beyond a joke that the kitchen isn't suitable for purpose. Currently looking at a third party to inspect with a view to legal action

July 2, 2022
Unprompted review
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Reply from Howdens - Redhill

Thank you for bringing this matter to our attention, Chris. Please be assured we will raise your comments with the Redhill depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Always recieve a great service from…

Always recieve a great service from redhill howdens. The likes of Nadia doing amazing work designing and quoting the kitchen. And Greg ensuring it all gets delivered on time when I need it. And Wayne being a great help to. Would recommend anyone to use this branch.

March 23, 2022
Unprompted review
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Reply from Howdens - Redhill

Hi there Gary, Thanks for reviewing our Howdens – Redhill depot. I am sure the team will be pleased to read your comments. Best wishes, Tash

Rated 5 out of 5 stars

Really good after sales

Really good after sales. Had a few missing pieces but when I spoke with Baz (Redhill) to resolve the issues it was pretty straight forward. More to the point Howdens do good quality kitchens.

February 25, 2022
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Reply from Howdens - Redhill

Hello Velani, Thanks for leaving this positive review. All the best, Tash.

Rated 5 out of 5 stars

Excellent Service and Stock Levels

I’ve been a customer of Howdens for many years now and have done business with several different branches during this time. Recently, I’ve set up my account with the Redhill branch and so far their standard of service has far exceeded my previous experience from the other branches I’ve used in the past. It’s great to be promptly served and they’ve always been able to supply the goods straight away from their stock.
I had a kitchen customer who changed their mind about the style of doors they had chosen soon after Howdens had made the delivery to site. Greg, at the Redhill branch was super helpful and went out of his way to ensure the original doors were taken back and replaced with the customer’s desired replacement. Really appreciate how they made this so hassle free and made the effort to keep the extra costs involved as low as possible for the upgraded door replacements.
Very happy to recommend this branch to anyone in the trade and their range will my first suggestion to any new kitchen customers in the future.

January 27, 2022
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Reply from Howdens - Redhill

Hi Rupert, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

The staff went out of there way to get…

The staff went out of there way to get me what I needed, driving round to other branches and my stuff was ready to pick up by the same afternoon.
Very good service

January 18, 2022
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Reply from Howdens - Redhill

Good afternoon Carl, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

Kitchen makeover - excellent results

After a variation in prices between my printed 'Estimate' and the final invoices, I am pleased to say that the manager of my local branch swiftly rectified the problem. Thank you for this, and I'm also very pleased with the final results of my new kitchen improvements.
(New Belfast sink, oak worktop and shelves, base units and pelmet)

January 14, 2022
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Reply from Howdens - Redhill

Thank you for bringing this matter to our attention, Richard. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Howdens Redhill are great.

Howdens Redhill are great.

Helpful, polite, good knoledge of the prouducts.

Excellent.

January 13, 2022
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Reply from Howdens - Redhill

Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.

Rated 5 out of 5 stars

Always a great help not biggest…

Always a great help not biggest customer but always helpful when doing kitchen refurbishments

December 15, 2021
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Reply from Howdens - Redhill

Good afternoon Kevin, thanks for taking the time out of your day to leave this positive review for our Redhill depot! Take care and have a lovely day. Harriet

Rated 5 out of 5 stars

Great communication

Great communication, great staff, always easy

November 8, 2021
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Reply from Howdens - Redhill

Hi Darren, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

Time and again we get quality product…

Time and again we get quality product and excellent service from Howdens Redhill ~ especially Wayne.

September 2, 2021
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Reply from Howdens - Redhill

Hi Michael, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 5 out of 5 stars

Absolutely brilliant throughout for our…

Absolutely brilliant throughout for our kitchen and this was during a pandemic. Howdens Redhill did it all, design along with multiple redesigns as we changed our thoughts. Fantastic price compared to other kitchen solutions and delivered perfectly. Specific thank you to Nadia who was amazing.

August 10, 2021
Unprompted review
Howdens - Redhill logo

Reply from Howdens - Redhill

Good afternoon Russell, thank you for leaving a 5* review. We're sure that the team at the Redhill depot will be pleased to read this. Best wishes, Harriet.

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