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Howdens - Ruislip Reviews 148

TrustScore 4.5 out of 5

4.6

Units 4 & 5, Westgate 40, Bradfield Road, HA4 0NU Middlesex, London, GB


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Rated 5 out of 5 stars

Sounds silly but I was nervous about the whole process of buying a kitchen: I’ve never done it before and it all seemed very daunting. Luckily though James was my designer and the entire experience... See more

Company replied

Rated 5 out of 5 stars

Harrys a brilliant manager for Howdens. Responsive, reliable and reasonably priced. His knowledge and advice is second to none. Having dealt with a few Howdens branches I can comfortably say his is th... See more

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Rated 5 out of 5 stars

From the beginning Sid guided us through the design of our kitchen and chosen appliances with patience and professionally. Moreover, during the process of installing our kitchen, he was there with u... See more

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Rated 5 out of 5 stars

Harry at Howden’s made designing our first kitchen such an easy and enjoyable experience. We had no clue what we were doing, but he was patient from start to finish (even when we changed our minds a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 4 & 5, Westgate 40, Bradfield Road, HA4 0NU, Middlesex, London, United Kingdom

  • 020 8423 9300

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Excellent service from Sid…

Sid designed and ordered our kitchen which we’re delighted with. He took the time to go through everything and sorted any minor issues out quickly and helpfully. The installers of the worktop were great too, professional and helpful. Thanks Sid and all the team, your hard work is much appreciated!

July 14, 2023
Unprompted review
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Reply from Howdens - Ruislip

Hi Jamil, Thanks for leaving this 5 star review for the Howdens - Ruislip depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Faultless service …

I cannot fault the service we received from Harry Walker, the new manager of the Ruislip branch. Nothing was too much trouble and any problems were quickly rectified with a calm and pleasant manner . Harry really went above and beyond to ensure we got the kitchen of our dreams. Highly recommend the Ruislip branch of Howdens.

July 4, 2023
Unprompted review
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Reply from Howdens - Ruislip

Hi, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Having dealt with Howdens for a number…

Having dealt with Howdens for a number of years. I’ve always used the Ruislip branch, since Harry has taken over as manager I’ve seen a vast improvement.

PLB Plumbing and Heating LTD

July 4, 2023
Unprompted review
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Reply from Howdens - Ruislip

Hi David, Thanks for leaving this 5 star review for the Howdens - Ruislip depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

First contact was with Shannan who…

First contact was with Shannan who visited us to help design the kitchen we wanted. She was great, came with a lot of knowledge and her experience helped us design a kitchen ideal for our needs. She was always available for our queries, understood our needs and worked to our budget. Then the delivery went smoothly, on time and without hitch. We added a couple of things and at any visit to the depot we were treated very well, the team are all very polite and efficient. Didn't get all their names but the big guy on the desk, Pat on the phone, Liam on the desk, the warehouse team and especially our designer Shannan, all were very easy to work with. Plus at the end of the day my wife has a Kitchen she dreamed of which is the main thing. P.S. the team that dealt with the quartz work tops - templater and fitters - were equally good. We are happy customers.

March 1, 2023
Unprompted review
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Reply from Howdens - Ruislip

Hi, Thanks for leaving this 5 star review for the Howdens - Ruislip depot! Take care and have a lovely day, Tash.

Rated 1 out of 5 stars

Harrow

Loads missing every delivery and the not being believed.Charging customer for things they did not receive.Not knowing what is needed to build tall corner unit and leaving me to improvise building it with out the right materials with the customer was charged for.Hinges handles missing,wrong coloured edging.

February 14, 2023
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Reply from Howdens - Ruislip

Thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Ruislip depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Always a good experience

I regularly purchase appliances from Howdens. They usually have the product in stock I require with helpful pleasant staff.

February 3, 2023
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Reply from Howdens - Ruislip

Hi, Thanks for leaving this 5 star review for the Howdens – Ruislip depot! Best wishes, Tash

Rated 5 out of 5 stars

Amazing customer service as always

Amazing customer service as always, placed my order over the phone. Lovely lady gave me my reference number. Got my team mates to pick up next day. It was waiting for me. Easy as pie. Keep up the excellent service

January 26, 2023
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Reply from Howdens - Ruislip

Hi, Thanks for reviewing our Howdens – Ruislip depot. Have a lovely day! Tash.

Rated 4 out of 5 stars

Whilst Howdens were closing at 5pm and…

Whilst Howdens were closing at 5pm and the shop almost locked on Christmas eve, the manager of the Ruislip branch did his level utmost locating an oven pack and ensuring i get loaded in my car. Thank you !! 5 STAR gentleman - sorry did not get his name.

December 2, 2022
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Reply from Howdens - Ruislip

Hello, Thanks for reviewing our Howdens – Ruislip depot. It's great to read your comments. Best wishes, Tash

Rated 5 out of 5 stars

Just want to say massive thank you to…

Just want to say massive thank you to Edd the Ruislip branch manager who helped me to with my problem with diswasher amazing customer service from him

December 21, 2022
Unprompted review
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Reply from Howdens - Ruislip

Hello, Thanks for reviewing our Howdens – Ruislip depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service quality product at reasonable price Ruislip branch

August 5, 2022
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Reply from Howdens - Ruislip

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Very Happy Customer!

I was served by Tosh who designed an amazing Kitchen for me. He took into consideration my requirements and how best to utilise the space within the kitchen. There was some indecision on my part, however, he remained very patient and supported as much as possible. I'm very happy with the quotation and beats quotes I have received from competitors. I really recommend Howdens!

June 23, 2022
Unprompted review
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Reply from Howdens - Ruislip

Hello Jason Thanks for reviewing our Howdens – Ruislip depot. Take care and have a lovely day, Tash.

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