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Howdens - Ruislip Reviews 148

TrustScore 4.5 out of 5

4.6

Units 4 & 5, Westgate 40, Bradfield Road, HA4 0NU Middlesex, London, GB


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Rated 5 out of 5 stars

Sounds silly but I was nervous about the whole process of buying a kitchen: I’ve never done it before and it all seemed very daunting. Luckily though James was my designer and the entire experience... See more

Company replied

Rated 5 out of 5 stars

Harrys a brilliant manager for Howdens. Responsive, reliable and reasonably priced. His knowledge and advice is second to none. Having dealt with a few Howdens branches I can comfortably say his is th... See more

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Rated 5 out of 5 stars

From the beginning Sid guided us through the design of our kitchen and chosen appliances with patience and professionally. Moreover, during the process of installing our kitchen, he was there with u... See more

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Rated 5 out of 5 stars

Harry at Howden’s made designing our first kitchen such an easy and enjoyable experience. We had no clue what we were doing, but he was patient from start to finish (even when we changed our minds a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 4 & 5, Westgate 40, Bradfield Road, HA4 0NU, Middlesex, London, United Kingdom

  • 020 8423 9300

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 4 out of 5 stars

You designed the kitchen measurements…

I spoke to the manager today was very help full at sorting out my issues very happy with the outcome.

February 20, 2022
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Reply from Howdens - Ruislip

Good morning Michael. Thank you for leaving a review of our Ruislip depot. Please rest assured we will share your feedback internally. It would be helpful if you could email us with your contact details and Trustpilot username to reviews@howdens.com so that we can help further. Best wishes, Tash

Rated 5 out of 5 stars

I needed to replace a cabinet door for…

I needed to replace a cabinet door for a project of mine and my clients bought Howdens kitchen a few years ago. I spoke to designer team to ask if that was possible. They are so kind and professional. The door was available in their stockroom and I solved the problem in a couple of hours.

February 11, 2022
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Reply from Howdens - Ruislip

Hello Alessandra, Thank you for sharing your experience with us. All the best, Tash.

Rated 1 out of 5 stars

I ordered a kitchen and parts of it…

I ordered a kitchen and parts of it were completely wrong I went back to the shop five times and the staff were useless

January 13, 2022
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Reply from Howdens - Ruislip

Thank you for bringing this matter to our attention, Roy. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent service and material as well

Excellent service and material as well, very friendly staff l will recommend howdens to my family and friends.

January 2, 2022
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Reply from Howdens - Ruislip

Hi. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

Howden Staff

Howden Staff. What can you say. They are always pleased to see you arrive and helpful

December 12, 2021
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Reply from Howdens - Ruislip

Good morning, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

Very professional and helpful

Very friendly and helpful staff. Great advice and flexibility.

November 27, 2021
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Reply from Howdens - Ruislip

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Ellie.

Rated 5 out of 5 stars

Small kitchen, lots of changes!

I had a commission for a small kitchen with a very straightforward design. Or so it seemed originally!
However, as is often the case, the client made a few (!) changes after the initial purchase of the units and doors.
This resulted in 5 or 6 visits to the store to swap items/order new items, etc, etc!
Through all this, the folks at Ruislip could not have been more helpful and friendly! Nothing seemed to be too much trouble (of course, I don't know what they said about me after I'd left!!).
My thanks to you all. And the end result looks great!

November 2, 2021
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Reply from Howdens - Ruislip

Good morning Roy, thank you for leaving a 5* review. We're sure that the team at the Ruislip depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Very helpful staff but high delivery charges.

Very helpful staff but it’s probably one of the only companies where, despite how much you spend, you end up paying huge delivery charges. That’s the only thing that will put me off. Otherwise an amazing set up & great team. (Must mention that they made a couple of deliveries for me free of charge but spending thousands must entitle for a free delivery as a matter of policy).

November 1, 2021
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Reply from Howdens - Ruislip

Thank you for your feedback. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 3 out of 5 stars

Revised review, howdens Ruislip have made every effort to rectify my problem and I am now very satisfied with the outcome, have never had a problem with the quality of the goods,

2Absolute crap customer ordered kitchen 6 weeks ago,delivery included used goods with fittings missing. Apparently needed 5995mm of worktop, Sent 2 3m worktops, now trying too make my customer pay for the extra one needed, don't know why you employ designer. I paid £100 for delivery,tomorrow will be 4 times in 4 days, if they forget my edging tape they will be delivering that aswell

September 16, 2021
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Reply from Howdens - Ruislip

Thank you for bringing this matter to our attention, Kevin. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Good morning with good help and sound advised

Best start of Saturday morning at Ruisilp branch. Gentleman called Liam, excellent interaction and product information helped me to make perfect decision on second fixing wood work. My carpenter also happy with Howden's skirting and architrave.
Staff in warehouse also friendly and helpful to load in my car.
Good service and best buying experience well-done guys. "Liam look after your eyes man" hope next time you remember me.👏

August 21, 2021
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Reply from Howdens - Ruislip

Hi, thank you for taking the time to write such a great review. Best wishes, Harriet

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