We have just had our kitchen fitted by steve Urving (fitter). We have nothing but praise for his service. Attention to detail was second to none..Nothing was to much trouble...would highly recommend S... See more
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Units 6-7, Western Approach Trade Park, South Shields, NE33 5QY Tyne and Wear, North East, GB
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We have just had our kitchen fitted by steve Urving (fitter). We have nothing but praise for his service. Attention to detail was second to none..Nothing was to much trouble...would highly recommend S... See more
Company replied
After having a flood we were forced to have a new kitchen fitted. We weren’t sure what we wanted. After a visit to the south shields store we had a home visit from Mandy who helped us plan our kitche... See more
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Howdens in South Shields. Our designer, Mandy, has been amazing. From her first visit to our home to sharing the design she has been absolutely amazing. We are replacing our current kitchen with anoth... See more
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I use the South Shields store because they are so friendly and helpful. I have had excellent service from this store, especially from Liam. The quality of their goods is first class. I will always re... See more
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The UK's No. 1 Trade Kitchen Supplier.
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Units 6-7, Western Approach Trade Park, South Shields, NE33 5QY, Tyne and Wear, North East, United Kingdom
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staff at the shop recommended a much cheaper option without compromising on the quality.
order was available the next day. fantastic customer service at a great price!

Reply from Howdens - South Shields
I use the South Shields store because they are so friendly and helpful. I have had excellent service from this store, especially from Liam. The quality of their goods is first class. I will always recommend them.

Reply from Howdens - South Shields
Customer service in South shields is terrible. I will be closing my account

Reply from Howdens - South Shields
Mandy at Howdens made the process of choosing a new kitchen painless. Her design was perfect for us and we welcomed her suggestions. The quality of the kitchen is excellent, and the appliances are good quality. Would highly recommend.

Reply from Howdens - South Shields
The sales staff are second to none for friendly and helpful service. How ever the attitude of one ware house operative is not so much customer friendly. Don't forget that if you have no customers you have no job.

Reply from Howdens - South Shields
Easy to do buisness with,always feel you are made welcome,even with problems to plans is no problem ,allways smile and laugh so easy going

Reply from Howdens - South Shields
From ordering to collection hassle free, highly recommended supplier.

Reply from Howdens - South Shields

Reply from Howdens - South Shields
In this day and age it is unfortunate that as customers we do not come across staff more often, who smile, look customers in the eye and are sincere and genuine, with good old fashioned manners.
Lisa and Keith are exceptional. Smiling, excellent manners, just the right amount of informality and genuine people who clearly enjoy their roles within your company.
Is there a reward for staff who go the extra mile?
If so I would like to put both of these people forward for a staff reward or recognition of some kind please.
If there is I would like to put both of these lovely people forward as genuine all round customer focused employees. Howdens are very lucky to have them working for them and should be made an example to other employees as to how to do things right..
I am a retired Armed Forces Veteran 64 years old and I appreciate everything that Howdens have done for me over the years.

Reply from Howdens - South Shields
Opened account was then messed about lied to and account shut down upon branch request 2 days later as i ordered a delivery from another branch

Reply from Howdens - South Shields
Staff friendly and helpful.
Decent coffee but sadly no biscuits out when I was in the other day!!

Reply from Howdens - South Shields
Brilliant staff . Will bend over forwards to help with everything. Totally recommend

Reply from Howdens - South Shields

Reply from Howdens - South Shields
Excellent service, great quality products. Definitely use Howdens again.

Reply from Howdens - South Shields
Previous issue now resolved, staff where very helpful and happy with the outcome
Many thanks

Reply from Howdens - South Shields
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