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Howdens - Southport Reviews 

74
TrustScore 4.5 out of 5

4.7

Units 9 - 14, Blowick Industrial Estate, Crowland Street, PR9 7RU Southport, North West, GB


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Rated 5 out of 5 stars

Really good on kitchen designs Lucy is always spot on. I always get here to measure my kitchens and Price I have been using Howdens since I moved in the area 15 years ago good quality kitchens

Company replied

Rated 5 out of 5 stars

Very happy with my Howden's kitchen! Great advice from Phil on the layout of the kitchen and the best options for us. The kitchen was delivered complete and on time. Everyone was friendly and helpf... See more

Company replied

Rated 5 out of 5 stars

Great support from Chris on my kitchen design and continued support with my many questions and design changes. Kitchen now in, results quality product, robust and value for monies.

Company replied

Rated 5 out of 5 stars

Fire door and fittings. Door was ideal for environment and the fittings kit saved time sourcing, everything work as good as possible. Great service as always. Reliable and very competent.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 9 - 14, Blowick Industrial Estate, Crowland Street, PR9 7RU, Southport, North West, United Kingdom

  • 01704 533 037

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

9,175 reviews in the last 12 months

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Rated 5 out of 5 stars

Very satisfied customer

From design to ordering and delivery plus exchanging some things, everything went smoothly no hiccups, the staff were very helpful and polite, and end result is lovely, thank you

November 1, 2024
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Reply from Howdens - Southport

Good morning Paula, thank you for leaving this 5 star review for the Howdens - Southport depot!

Rated 5 out of 5 stars

Helpful with advice and quick to sort…

Helpful with advice and quick to sort things out, brilliant

October 10, 2024
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Reply from Howdens - Southport

Hi there Luisa LTD, thank you for leaving this 5 star review for the Howdens - Southport depot! Have a lovely day!

Rated 5 out of 5 stars

Order taken efficiently

Order taken efficiently. Very helpful staff and quick supply.

October 8, 2024
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Reply from Howdens - Southport

Hi there PH Decorating - Joinery Services, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Quality kitchen and excellent support.

Great support from Chris on my kitchen design and continued support with my many questions and design changes. Kitchen now in, results quality product, robust and value for monies.

April 30, 2024
Unprompted review
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Reply from Howdens - Southport

Hi there Hilary, Thanks for leaving this 5 star review for the Howdens - Southport depot! It's great to hear that you had such a positive experience. Have a lovely day!

Rated 1 out of 5 stars

Sending to many messages getting them…

Sending to many messages getting them every day

March 9, 2024
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Reply from Howdens - Southport

Hi Brian, please could you email reviews@howdens.com with your account number and contact details so we can update your account preferences accordingly?

Rated 3 out of 5 stars

Very poor service from the beginning…

Very poor service from the beginning checked numerous times that the kitchen was in before starting the job. I was assured that there was no problem. On arrival there were parts of kitchen missing or damaged which I was informed would be sent straight away. After a week I was then informed it was an end of line and customer was made aware of this. This was really was joke, because they hadn't sad anything to the customer and why would the customer spend thousands on an incomplete kitchen. After being fobbed off numerous times I had to source the parts from other branches and pay someone to collect. Howdens response didn't even offer an apology.

August 10, 2023
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Reply from Howdens - Southport

Thank you for bringing this matter to our attention, Paul. Please be assured we will raise your comments with the Southport depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Lucy went above & beyond to get the…

Lucy went above & beyond to get the desired effect both functional & extremely pleasing to the eye.
Only thing that puzzled myself and the kitchen fitter was the price of the worktops

July 18, 2023
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Reply from Howdens - Southport

Hi, Thanks for leaving this 5 star review for the Howdens - Southport depot! Best wishes, Tash

Rated 5 out of 5 stars

Good prices and good communication from…

Good prices and good communication from staff, also easy to order online.

June 14, 2023
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Reply from Howdens - Southport

Hi Philip, Thanks for leaving this 5 star review for the Howdens - Southport depot! Best wishes, Tash

Rated 5 out of 5 stars

Howdens Southport

The guys at Howdens, Southport were incredibly helpful. The kitchen I bought was really nice quality and a very good price

June 9, 2023
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Reply from Howdens - Southport

Hi Robert, Thanks for leaving this 5 star review for the Howdens - Southport depot! Have a lovely day! Tash.

Rated 1 out of 5 stars

Inconsistent through the branches

I've used Howdens for a number of years, my local branch is very helpful
Dissapointed today when I called into Southport for some bits. The rudest most unhelpful staff I've had the misfortune of coming across. The young lad on the desk needs some customer service training
I think I'll take my business elsewhere from here. You're all representing Howdens not individual businesses, remember that

May 2, 2023
Unprompted review
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Reply from Howdens - Southport

Sorry to hear you have been disappointed by your experience, Sean. Please be assured we will raise your comments with the Southport depot for their acknowledgment. If you would like to discuss your experience further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very happy with my Howden's kitchen

Very happy with my Howden's kitchen! Great advice from Phil on the layout of the kitchen and the best options for us. The kitchen was delivered complete and on time. Everyone was friendly and helpful throughout the process. The end result looks fabulous and we are impressed with the quality. Would 100% recommend Howdens Southport.

December 1, 2022
Unprompted review
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Reply from Howdens - Southport

Hello, Thanks for leaving this 5 star review for the Howdens – Southport depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

It's so good to work with experienced…

It's so good to work with experienced people who are good at what they do and make the whole experience a pleasant transaction. Lucy produced a kitchen design which was perfect for my space and gave me all the storage options I was looking for in sleek cabinetry and sage advice on work surfaces. She was incredibly helpful and flexible (and patient!). Then Phil delivered the whole thing single handedly and couldn't have been a happier and friendlier guy.
My whole experience of the depot has been exceptional. Many thanks to all.

November 22, 2022
Unprompted review
Howdens - Southport logo

Reply from Howdens - Southport

Hello, Thanks for leaving this 5 star review for the Howdens – Southport depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Brilliant

Brilliant service

September 2, 2022
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Reply from Howdens - Southport

Hello, Thanks for leaving this positive review. That is really good to hear. Best wishes, Tash

Rated 5 out of 5 stars

Service was excellent

Service was excellent. Products information was good .

August 6, 2022
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Reply from Howdens - Southport

Good afternoon, Thanks for reviewing our Howdens – Southport depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent

Excellent. Great friendly service.

June 24, 2022
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Reply from Howdens - Southport

Good morning, Thanks for leaving this positive review. Best wishes, Tash

Rated 3 out of 5 stars

Ordered a lamona 800 cooker canopy

Ordered a lamona 800 cooker canopy , when collected box had been re taped up !! Told someone ordered wrong size and it was fine , when got to site 2 days later it was clearly damaged and buckled , had to go to a local depot to get a new one and not had chance to return damaged one yet to Southport

June 8, 2022
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Reply from Howdens - Southport

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally and investigate this further with the Southport depot. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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